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Hotel Haven

5.0 star property
5-star luxury hotel near Kauppatori Market Square

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Photo gallery for Hotel Haven

Exterior
Property video
Lobby
Dining
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Place, Stockmann
    ‪8 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.6 out of 10
Exceptional
(47 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Balmuir Suite

Balmuir Suite | Minibar, in-room safe, desk, laptop workspace

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Suite (Town Square)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Helsinki

Kaartinkaupunki stay.You'll be steps from Kauppatori Market Square and within a 10-minute walk of Helsinki Cathedral with a stay at this Kaartinkaupunki hotel. Also, Stockmann is within half a mile (1 km) and Finlandia Hall is within 2 miles (3 km).

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • Esplanadi - 1 min walk - 0.1 miles
  • Senate Square - 4 min walk - 0.3 miles
  • Helsinki Cathedral - 6 min walk - 0.3 miles
  • Stockmann - 8 min walk - 0.5 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Stadin herkut - ‬3 min walk
  • ‪Story - ‬3 min walk
  • ‪Scandinavia Cafe - ‬3 min walk
  • ‪Pompier - ‬2 min walk

About this property

Hotel Haven

5-star luxury hotel near Kauppatori Market Square
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior
NH Collection Helsinki Grand Hansa
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 475 reviews
$190 nightly
The price is $217
Jan 25 - Jan 26, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Pay movies
  • Smart TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

How close is Hotel Haven to the airport?

Hotel Haven is 12.5 mi (45-min drive) away from the Helsinki-Vantaa Airport (HEL) airport, the closest popular airport to the property.

Does Hotel Haven have an airport shuttle?

Airport shuttle services are not available at Hotel Haven.

Does Hotel Haven offer free breakfast?

Free breakfast isn’t provided at Hotel Haven, but buffet breakfast is offered for a fee of EUR 30 per person.

Is there a casino at Hotel Haven?

No, there is no casino at this hotel, but Grand Casino Helsinki (11-min walk) is nearby.

What time is check-in at Hotel Haven?

Check-in begins at 3 PM. A fee applies for early check-in.

Is there free parking at Hotel Haven?

Free parking is not available at this hotel. Self parking is available for EUR 39 per night.

Does Hotel Haven have a pool?

Hotel Haven does not have a pool.

Does Hotel Haven have a restaurant?

Yes, there are 3 restaurants on site.

Does Hotel Haven have a spa?

There are no spa services available at this hotel.

How close is Hotel Haven to downtown Helsinki?

Hotel Haven is 0.5 mi away from Helsinki.

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place except for the exercise room

The equipment in the exercise room was antiquated and did not work
Stayed 2 nights in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025

8/10 Good

Seppo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

roman

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Helsinki hotel

Excellent 4* hotel near the centre and port of Helsinki
Stayed 1 night in Sep 2025

4/10 Poor

Chidubem

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Pavel

Stayed 2 nights in Sep 2025

10/10 Excellent

Antti-Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice big rooms. Great choice for central Helsinki.
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mervi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful, arranging 2 rooms next to each other, one with a cot for a baby. The rooms were spacious and had an armchair and couch. The breakfast buffet, whilst not the most extensive, was more than sufficient. One downside is that it isn't the most accessible hotel I've stayed in. We had a baby in a pram and found it wasn't easy to get around, although on the last day of our stay we did find a lift the wasn't very well sign posted but would have made it easier to get to the breakfast room. I'd definitely recommend the hotel but be aware of accessibility issues.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sanat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay with our family. The staff was excellent and super helpful and the breakfast was also exemplary. We look forward to coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Stayed 2 nights in Jun 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room.

Loved the hotel. Everything about the stay was perfect.
Stayed 3 nights in Mar 2025

8/10 Good

SHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Haven is a lovely hotel at the waterfront of Helsinki, and near the market. I would highly recommend the food hall right across the street in the old historic building, however, it is only open at lunchtime and not for dinner. I had both a Superior and a Grande Deluxe room. The grand deluxe room is bigger and has an extra sofa. It also has a beautiful bathroom with a large shower and no bathtub. If you prefer a bath tub, as I do, then you may be better off in the less expensive superior room. The only other significant difference with the two rooms is that you have an Espresso maker in the grand deluxe, and only a kettle in the superior room. I will add that my grand deluxe room was quieter because it faced the courtyard whereas the superior room was facing the street and I could hear some noise from the trucks going by.. I was at the hotel for two nights on a group tour and breakfast was included. The breakfast was very nice. I also came a day early before my group tour, and that is why I had the grand deluxe room. I checked in on a Saturday night and the hotel Haven website indicates that you are entitled to Sunday brunch if you stay over on a Saturday night. However, they would not honour that and said that because I booked through Expedia, I would have to pay extra for the brunch. This did not seem fair to me and I think that it should be clearly stated both on there I Prefer website and on the Expedia website.
Stayed 1 night in May 2025