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Burlington Hotel, Best Western Premier Collection

4.0 star property
4-star Victorian hotel with 2 bars/lounges

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Photo gallery for Burlington Hotel, Best Western Premier Collection

View from property
Staircase
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Place, Lower Leas Coastal Park
    ‪1 min walk‬
  • Place, Sandgate Beach
    ‪3 min walk‬
  • Place, Leas Cliff Hall
    ‪7 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

Deluxe Suite, 1 King Bed, Non Smoking (View) | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Folkestone

In shopping district.Within a 5-minute walk of the hotel, you'll find Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within half a mile (1 km).

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.1 miles
  • Leas Promenade - 3 min walk - 0.2 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪Juicius - ‬6 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪The Radnor Arms - ‬10 min walk
  • ‪The Firkin - ‬12 min walk

About this property

Burlington Hotel, Best Western Premier Collection

4-star Victorian hotel with 2 bars/lounges
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Burlington Hotel, Best Western Premier Collection.

This Victorian Folkestone hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1880
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

View from room
The View Hotel Folkestone, a member of Radisson Individuals
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, 1,004 reviews
$59 nightly
The price is $71
Mar 22 - Mar 23
Total with taxes and fees
The View Hotel Folkestone, a member of Radisson Individuals

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

How close is Burlington Hotel, Best Western Premier Collection to the airport?

Burlington Hotel, Best Western Premier Collection is 213.2 mi (233-min drive) away from the Paris Charles de Gaulle Airport (CDG) airport, the closest popular airport to the property.

How much does it cost to stay at Burlington Hotel, Best Western Premier Collection?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Burlington Hotel, Best Western Premier Collection on Mar 9, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Burlington Hotel, Best Western Premier Collection have an airport shuttle?

Airport shuttle services are not available at Burlington Hotel, Best Western Premier Collection.

How close is Burlington Hotel, Best Western Premier Collection to the beach?

This hotel is a short 6-minute walk from Sandgate Beach and 1.3 mi (8-min drive) from Folkestone Beach. Don't forget your sunscreen!

Does Burlington Hotel, Best Western Premier Collection offer free breakfast?

Free breakfast isn’t provided at Burlington Hotel, Best Western Premier Collection, but full breakfast is offered for a fee of GBP 16.95 per person. It's available every day from 7:00 AM to 10 AM.

Is there a casino at Burlington Hotel, Best Western Premier Collection?

No, there is no casino at this hotel.

What time is check-in at Burlington Hotel, Best Western Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Burlington Hotel, Best Western Premier Collection?

Free parking is not available at this hotel.

Does Burlington Hotel, Best Western Premier Collection have a pool?

Burlington Hotel, Best Western Premier Collection does not have a pool.

Does Burlington Hotel, Best Western Premier Collection have a restaurant?

Burlington Hotel, Best Western Premier Collection is home to Bay Tree Bar and Grill, which features British cuisine. One of the dining venues will be closed seasonally each year from December 23 to December 26.

Does Burlington Hotel, Best Western Premier Collection have a spa?

There are no spa services available at this hotel.

How close is Burlington Hotel, Best Western Premier Collection to downtown Folkestone?

Burlington Hotel, Best Western Premier Collection is 0.6 mi away from Folkestone.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean, quiet and newly decorated room.
Stayed 1 night in Nov 2025

10/10 Excellent

Koren

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Nick

Liked: Cleanliness
Arrived late left early
Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Things would have been fine, except we had the hotel book us a taxi in the morning to our train, to goon to Wales. When we were downstairs waiting at the arranged time and the car didn’t show, we asked the man at the front desk to call and check on the taxi. He kept saying no, to be patient and give it time. We explained we didn’t have time as the train wouldn’t wait and new tickets were £500. Both my boyfriend and I asked that he just call, and he just wouldn’t. Eventually when we were about to miss the train we said no, you need to call. He did - no taxi was booked as they promised it was the day before. Eventually we got another taxi, made it with 1 minute to spare. When I asked him why he refused our multiple reasonable requests to do the basic thing we needed (and that the hotel said they had already done), he just said “what do you expect me to do about it?” I expect you to call the company. He said what’s done is done and it’s not his problem. He was rude at check in as well, but we let that go. But this was too far and he just kept telling me off saying it’s not his problem. So honestly, ridiculous service and can seriously impede on your ongoing travel (no uber in area) because some guy who works at the front desk wants to decide what you should do as opposed to rational decision making. Unnecessary and lazy.
Stayed 1 night in Nov 2025

10/10 Excellent

brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall thanks
Stayed 2 nights in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff polite and helpfull.Good location just a little noisy in the morning with doors banging down the corridor.
Stayed 1 night in Nov 2025

8/10 Good

Barry

Stayed 1 night in Nov 2025

4/10 Poor

James

Business traveler
Liked: Staff & service
Dated room, poor shower quality, excellent staff.
Stayed 1 night in Nov 2025

8/10 Good

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, amenities
The room was amazing, the nicest hotel room we have stayed in. Impressed with the hotel and reception staff were really helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Ken

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Great place to bring your dog with you.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great from the clean rooms, looked like they have been spruced up ,to the great food good choice, great bar with good choice of snacks and food,all staff we're excellent and could not do enough for you ,everything i want from a hotel stay , Absolutely recommend staying here ,thankyou all, will stay here again in the future im sure.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff lovely room an hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Mr Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We upgraded on arrival and that was an excellent choice. The four poster room was clean, spacious and well appointed.
Stayed 1 night in Nov 2025

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean plenty to choose from the breakfast bar was nice to have a drink in
Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Stayed 1 night in Oct 2025

2/10 Terrible

Stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Tsz Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Oct 2025

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. will come again.
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was lovely and spacious offering a very relaxing experience. The bathroom with double shower and double ended bath was a very welcome surprise. We didn’t want to leave the room it was that nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

6/10 Okay

Charles

Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Lovely old property. Floors creaked but otherwise quite quiet. Staff were friendly. We didnt eat there so can't comment on the food. Very close to the seafront & walked along there to the main town, which only took about 20 minutes. Would stay there again.
Stayed 3 nights in Oct 2025