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The Carlton Hotel

3.0 star property
3-star Victorian hotel perfect for exploring Folkestone

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Photo gallery for The Carlton Hotel

Marina
Terrace/patio
Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets
Staircase
Dinner served

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Leas Cliff Hall
    ‪3 min walk‬
  • Folkestone Harbour
    ‪10 min walk‬
  • Folkestone Beach
    ‪14 min walk‬

Room options

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Soundproofing, free WiFi, bed sheets

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Soundproofing, free WiFi, bed sheets

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free WiFi, bed sheets

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Soundproofing, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Folkestone

Seaside stay .Your stay at this hotel will put you steps from Leas Cliff Hall and a 5-minute walk from Lower Leas Coastal Park. Leas Lift and Church of St Mary and St Eanswythe are also within half a mile (1 km).

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.0 miles
  • Leas Cliff Hall - 3 min walk - 0.2 miles
  • Sandgate Beach - 9 min walk - 0.5 miles
  • Folkestone Harbour - 10 min walk - 0.6 miles
  • Folkestone Beach - 14 min walk - 0.8 miles

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Chambers - ‬3 min walk

About this property

The Carlton Hotel

3-star Victorian hotel perfect for exploring Folkestone
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Does The Carlton Hotel have an airport shuttle?

Airport shuttle services are not available at The Carlton Hotel.

How close is The Carlton Hotel to the beach?

This hotel is a short 11-minute walk from Sandgate Beach and 15-minute walk from Folkestone Beach. Don't forget your sunscreen!

Does The Carlton Hotel offer free breakfast?

Free breakfast isn’t provided at The Carlton Hotel, but continental breakfast is offered for a fee of GBP 5 for adults and GBP 5 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at The Carlton Hotel?

No, there is no casino at this hotel.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Carlton Hotel?

This hotel offers free self parking.

Does The Carlton Hotel have a pool?

The Carlton Hotel does not have a pool.

Does The Carlton Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Carlton Hotel have a spa?

There are no spa services available at this hotel.

How close is The Carlton Hotel to downtown Folkestone?

The Carlton Hotel is 0.2 mi away from Folkestone.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 141 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 247 out of 1003 reviews
Rating 4 - Poor. 164 out of 1003 reviews
Rating 2 - Terrible. 245 out of 1003 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

francisco j, rialto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks guys love my stay with you
Stayed 1 night in Jun 2025

8/10 Good

gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay and it was a very reasonable price we would saty there again
Stayed 2 nights in Jun 2025

6/10 Okay

Lou

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

2/10 Terrible

Ivett

Disliked: Cleanliness, property conditions & facilities
Never again this property. No hot water, the carpet was wet next to the window, you can see the wall is wet too. Dirty rooms. No breakfast option. Very old muld smell.
Stayed 1 night in Jun 2025

4/10 Poor

Elaine

Disliked: Cleanliness, amenities, property conditions & facilities
Location was great so was price very tired and dated no smart tv no lockon bathroom door dodgy stair carpets no lift. Shower poor quality.staff were friendly. Dripping tap. Toilet when flushed shook.
Stayed 2 nights in May 2025

2/10 Terrible

Reena

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures advertising the room are deceiving. Was quite dissapointed to find a very shabby small double on our stay. The room is quite old, hasnt been maintained well with dingy corridors. Moreover we found a parking penalty for parking on their property even though we were customers of the hotel and parking should be free!!!!!
Stayed 2 nights in May 2025

6/10 Okay

Roger

Traveled with group
It is what it is, a cheap stay over before getting on eurotunnel, clean enough but very very tired, only a basic continental breakfast, the beer in the bar was off too
Stayed 1 night in Jun 2025

6/10 Okay

Ken

Stayed 3 nights in May 2025

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, staff & service
Booking in was easy and friendly the room needed a face lift but was clean and comfortable I would stay there again I had no big problems the stay went smoothly and would have no problem staying there again
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Romeo

Stayed 1 night in May 2025

4/10 Poor

raji

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok for a night

Tired hotel. Was ok for a night. Was happy to leave! Not a very nice area to park
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and host thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
This is my 3rd visit this year to the hotel. The staff are friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ideal overnight close to the Euro Tunnel

For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
Stayed 1 night in May 2025

4/10 Poor

Mabel

Traveled with family
Disliked: Staff & service, property conditions & facilities

Never again

Shower was terible had to run for ages before any hot came through then it really hot. It says rooms cleaned daily but ours wasnt touched. The sink leaked so everytime you washed your hands you had water on the floor. We sat outside and the smell of drugs is awful. People sat in the doorway smoking so the smell was coming inside.
Stayed 3 nights in May 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to everything

Needed 2 nights away from work and home life and choose folkestone as love the beach .... The Carlton is 10 min walk from the station and 10 min walk from he beach . Shops are also about a 10 min walk Hotel was clean and staff were friendly Room was comfortable and had a sea view I didn't feel uncomfortable being on my own and would definitely visit again
Stayed 2 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good convienent location, helpful staff, the lift being out of order was annoying as I had heavy luggage.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safety issues

Bed clean. Room not. Bed hard and badly worn where it dipped and sloped so no sleep. Kettle had to be boiled on a chair in middle of room because lead and plug length and position. Boiling hot water in taps with no warning. One of us scalded ourselves as no basin plugs to help mix it to safe temp. No grip bars to climb in/out bath/shower. Holes and slopes in floors. So not able to safely shower which had to be positioned to use. Not safe. So no sleep. No shower. No price is worth that.
Stayed 1 night in May 2025

6/10 Okay

Paul

Stayed 2 nights in Apr 2025

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

My stay

The view was great, the staff were all very friendly, however, the shower was broken and there was mould in the bathroom because there was little ventilation. There was damp in the corner of the room and the bed was on a slant on one side. The car park was gravel, extremely bumpy and needs to be repaved. Also there was no lift,and I didn't book an accessable room so I had to climb 2 sets of steep stairs
Stayed 14 nights in Apr 2025

4/10 Poor

Darren

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Holes in curtains mould on shower ceiling poor decoration piece of sterling board as a headboard holes in floor in corridor
Stayed 1 night in May 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities
We enjoyed our two night stay, and would have liked to stay longer. The staff were very pleasant and helpful. Our rooms were clean, beds very comfy and the area was peaceful. Continental breakfast at £7.50 was reasonable and all we wanted, providing tea, coffee, orange and apple juice, cereal, croissants, crumpets and white or brown bread for toasting. Restaurant is clean and pleasant. The general decor of the hotel could do with renewal. Exquisite large stained glass window featuring a beautiful heron (?) , other birds and flowers was viewable from the stairs. We will return !
Stayed 2 nights in May 2025