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AMATAO Tropical Residence

Property class: 4
Family-friendly 4-star hotel near Pub Street

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Photo gallery for AMATAO Tropical Residence

A well-maintained garden with a brick pathway leading to a building with multiple windows and a covered porch area.
A covered outdoor seating area with wicker furniture, a glass table, and a view of lush greenery.
A traditional room with wooden furniture, a central table with a chessboard, and a mirror reflecting the room.
A room with a wooden table, chairs, a bed with a canopy, and a view through a window.
A spacious room with a large bed, two armchairs, a small table, and a view of trees through large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Svay Prey Village Road, Siem Reap, Siem Reap, 17000
  • Place, SATCHA Handicrafts Center
    ‪5 min drive‬
  • Place, Psa Krom Market
    ‪5 min drive‬
  • Place, Angkor Wat
    ‪21 min drive‬

Room options

View all photos for Family Villa

A room with a bed, a table with a chessboard, a bicycle, and a view of greenery outside.

Family Villa

  • Sleeps 5
  • Free WiFi

View all photos for Suite

A bedroom with a canopy bed, wooden beams, a window with curtains, a bedside table, and a wall with decorative panels.

Suite

  • Garden view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern bedroom with a large bed, a bathroom with a sink and bathtub, and a view of the outdoors.

Junior Suite

  • Garden view
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Cottage

A spacious room with a large bed, two armchairs, a small table, and a view of trees through large windows.

Family Cottage

  • Garden view
  • 1076 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Villa

A room with a patterned bed, a sofa, and a decorative wall with a palm tree design.

Family Villa

  • Garden view
  • 1507 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Oasis Retreat

A modern bedroom with a large bed, a bathroom with a sink and bathtub, and a view of the outdoors.

Oasis Retreat

  • Garden view
  • 3229 sq ft
  • Sleeps 10
  • 3 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Suite

A room with a bed under a canopy, a window with curtains, a bedside table with a lamp, and a decorative wall piece.

Suite

  • Sleeps 3
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a bathroom with a large sink, and a view of the outdoors.

Junior Suite

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Siem Reap

Siem Reap retreat .Within 2 miles (3 km) of this Siem Reap hotel, you'll find SATCHA Handicrafts Center and Psa Krom Market. The Happy Ranch Horse Farm and Wat Athvea are also within 2 miles (3 km).

What's nearby

  • SATCHA Handicrafts Center - 5 min drive - 1.2 miles
  • Psa Krom Market - 5 min drive - 1.2 miles
  • Old Market Area - 7 min drive - 1.9 miles
  • Pub Street - 8 min drive - 2.2 miles
  • Angkor Wat - 21 min drive - 6.6 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Khmer Taste - ‬4 min drive
  • ‪X-Bar - ‬4 min drive
  • ‪Cheers - ‬4 min drive
  • ‪Local Breakfast Restaurant - ‬3 min drive
  • ‪Café Amazon - ‬4 min drive

About this property

AMATAO Tropical Residence

Family-friendly 4-star hotel near Pub Street
A winery is on site. AMATAO Tropical Residence offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly AMATAO Tropical Residence. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free.

This 4-star Siem Reap hotel is smoke free.

  • 4 guestrooms or units
  • Built in 2009
  • Winery on site
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
AMATAO Tropical Residence offers 4 air-conditioned accommodations with private pools and private hot tubs. Rooms open to balconies or patios. Accommodations offer separate dining areas. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Private pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Playground
  • TV in common areas
  • Winery

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Private pool

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 40 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00 for adults and USD 18.00 for children
  • Crib (infant bed) fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

AMATAO Tropical Residence Hotel Siem Reap
AMATAO Tropical Residence Hotel
AMATAO Tropical Residence Siem Reap
AMATAO Tropical Resince Hotel
Amatao Tropical Siem Reap
AMATAO Tropical Residence Hotel
AMATAO Tropical Residence Siem Reap
AMATAO Tropical Residence Hotel Siem Reap

Frequently asked questions

How close is AMATAO Tropical Residence to the airport?

AMATAO Tropical Residence is 31.2 mi (63-min drive) away from the Siem Reap Angkor Intl. Airport (SAI) airport, the closest popular airport to the property.

Does AMATAO Tropical Residence have an airport shuttle?

AMATAO Tropical Residence offers a free airport shuttle, available 24 hours a day.

Does AMATAO Tropical Residence offer free breakfast?

Free breakfast isn’t provided at AMATAO Tropical Residence, but continental breakfast is offered for a fee of USD 18.00 for adults and USD 18.00 for children. It's available every day from 6 AM to 11 AM.

Is there a casino at AMATAO Tropical Residence?

No, there is no casino at this hotel.

What time is check-in at AMATAO Tropical Residence?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at AMATAO Tropical Residence?

This hotel offers free self parking.

Does AMATAO Tropical Residence have a pool?

AMATAO Tropical Residence features an outdoor pool and a children's pool.

Does AMATAO Tropical Residence have a restaurant?

Yes, there is a restaurant on site.

Does AMATAO Tropical Residence have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and aromatherapy.

How close is AMATAO Tropical Residence to downtown Siem Reap?

AMATAO Tropical Residence is 1.9 mi away from Siem Reap.

AMATAO Tropical Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

オーナーさんやスタッフの方はとても素晴らしく、サービスは凄く良いホテルですが・・・

サービスはとても素晴らしいです！ ただ、設備はちょっと古いようです。 特に、写真を見てとても楽しみにしていたバスタブで ・バスタブにお湯を張るとその後のシャワーはとてもぬるくなる （タンクに溜まった200リットルのお湯がなくなるとぬるくなる設備です） ・お湯が黄色い （水道管かどこか分かりませんが、内部が錆びついているようで金属臭がするのと、見た目にも金属の錆があるのが分かります） ・ジェットバスを使用中に故障したらしく、ジェットバスを停止できなくなった （これにより一晩中ジェットバスを付けるハメになり、ジェットバスを付けていると異様な早さでお湯が蒸発していき、数時間毎に起きてお湯を足しに行かないとお湯がジェットの勢いでバスタブから飛び出して周辺がびちゃびちゃに濡れて物凄い騒音を出すようになった） という事があり、これは大変ショックでした。 特に3つ目の現象には大事な睡眠を阻害されてしまい、とても辛かったです。 また、部屋を歩いている時に二度も蜂を踏みました。 一度目は既に死んでいる蜂を踏んづけただけなのですが、二度目はまだ生きてる状態で踏んでしまったため、足の裏を刺されてしまいました。 痛みは時間経過とともに増していき、数日後のアンコールワットを含む遺跡巡りのツアーはとても歩きづらく、かばって歩いていたら疲れてしまい、半分以上は車で待機するハメになってしまいました。 今まで5年間くらいで200泊以上してきましたが、部屋に蜂がいたことは初めてでした。
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off the beateb path in Siem Reap

In an area overrun by mass tourism, it was an intimate and very enjoyable experience, combining the best of Cambodian hospitality, Japanese grace and attention to detail as well as French style. Amatao is in a completely rural setting, well away from the crowds of Siem Reap, but within easy striking distance of the Angkor complex and the airport. This is actually a tiny compound of a few guest cabins but with all modern conveniences, very well decorated and offering excellent food. The owner-manager, Naomi-san, is a charming Japanese lady who ensures that everything works well and also doubles as chef. When I was asked what my preferences were for breakfasts and dinners, I asked if they could be "Omakase" and at each meal I was presented with an amazing variety of dishes, each expertly prepared, beautifully presented and served with gentle Cambodian grace.
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home in Cambodia

The staff went out of their way to accommodate us. Business teleconferences at all hours of the day and night plus ensuring that the rest of the time the family had the tours, dinners, guides required to explore Siem Reap