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HC Helena

2.0 star property
Colonial hotel perfect for exploring Filandia

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Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi
Property video
32-inch Smart TV with cable channels, Netflix, streaming services
Economy Room, Multiple Beds, Ensuite | Hypo-allergenic bedding, pillowtop beds, iron/ironing board, free WiFi
32-inch Smart TV with cable channels, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Calle 8, 9-44, Filandia, Quindío, 634001
  • Place, Bejuco to Basket Interpretation Center
    ‪3 min walk‬
  • Place, Street Stuck in Time
    ‪3 min walk‬
  • Place, Mirador Colina Iluminada
    ‪19 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪44 min drive‬

About the neighborhood

Filandia

Heart of Filandia.With a stay at this Filandia hotel, you'll be steps from Immaculate Conception Parish of Filandia and Street Stuck in Time. Also, Bejuco to Basket Interpretation Center is within half a mile (1 km) and Mirador Colina Iluminada is within 2 miles (3 km).

What's nearby

  • Immaculate Conception Parish of Filandia - 2 min walk - 0.1 miles
  • Bejuco to Basket Interpretation Center - 3 min walk - 0.2 miles
  • Street Stuck in Time - 3 min walk - 0.2 miles
  • Mirador Colina Iluminada - 19 min walk - 1.1 miles
  • Cocora Valley - 23 min drive - 12.8 miles

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Café Quindío - ‬3 min walk
  • ‪V & P - Vinos Y Parrilla - ‬5 min walk
  • ‪Mirum - ‬4 min walk
  • ‪Juancherito - ‬8 min drive
  • ‪Jose Fernando - ‬1 min walk

About this property

HC Helena

Colonial hotel perfect for exploring Filandia
HC Helena offers its guests local meal delivery service. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee.

This Colonial Filandia hotel is smoke free.

  • 8 guestrooms or units
  • 3 levels
  • Built in 2021
  • Front desk (limited hours)
  • No smoking on site
HC Helena offers 8 accommodations with portable fans. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 15,000 per night; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 15000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 187850

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

Frequently asked questions

How close is HC Helena to the airport?

HC Helena is 22.4 mi (78-min drive) away from the Pereira (PEI-Matecaña Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at HC Helena?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at HC Helena on Apr 5, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HC Helena have an airport shuttle?

HC Helena offers an airport shuttle 24 hours a day, at scheduled times, for a charge of COP 180000 per vehicle, one-way.

Does HC Helena offer free breakfast?

HC Helena does not offer free breakfast.

Is there a casino at HC Helena?

No, there is no casino at this hotel, but Rio Casino (9.5 mi) and Casino Rivera (10 mi) are nearby.

What time is check-in at HC Helena?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at HC Helena?

Free parking is not available at this hotel.

Does HC Helena have a pool?

HC Helena does not have a pool.

Does HC Helena have a spa?

There are no spa services available at this hotel.

How close is HC Helena to downtown Filandia?

HC Helena is 1.6 mi away from Filandia.

HC Helena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MIchael

Liked: Cleanliness, amenities
Everything Location View Staff Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

ESPER

Traveled with family
Liked: Cleanliness, staff & service, amenities
La limpieza
Stayed 2 nights in Nov 2025

8/10 Good

Ancizar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

Luis Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024