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Hotel Description

4.5-star luxury riad near Borj Fez Mall, connected to a shopping center

Ville Nouvelle stay

Your stay at this Ville Nouvelle riad places you within 3 miles (5 km) of Borj Fez Mall and Royal Palace. Blue Gate and Place Bou Jeloud are also within 6 miles (10 km).

Luxury amenities

This luxury riad features a full-service spa and 2 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. You'll appreciate the shopping center shuttle, free self parking, and terrace.

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Jul 16 - Jul 17

Family Triple Room

Bed Count 2 King Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room (Yassmine)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chambre ZOHRA, Full Bed

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Renovations + Closures

The property is closed during the summer season.

Property Features

There are 2 restaurants on site. Public spaces have free WiFi. Riad Raouia offers its guests a full-service spa. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Spa services, a library, and a terrace are also featured at the luxury Riad Raouia. The riad can provide concierge services, a complimentary grocery shopping service, and limo/town car service. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Fes riad.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1974
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Fes Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle, train station pick-up, shopping center shuttle, and bus station shuttle
  • Parking: Free self parking

Room Amenities

Riad Raouia offers 5 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. This Fes riad provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 10:30 AM.

Riad Raouia - This family restaurant specializes in Moroccan cuisine and serves lunch and dinner. Reservations are required.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Spa Services

Guests can indulge in a pampering treatment at the riad's full-service spa, Hammam tradicionnel. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Riad Raouia offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riad Raouia

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking and access to the hot springs

This property accepts credit cards, debit cards, and cash

Parties and events are allowed on site

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Parties and events are allowed on site. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 30
  • New Year's Eve (31 December) Gala Dinner per child: EUR 15 (from 10 to 10 years old)
  • New Year's Day (1 January) Gala Dinner per adult: EUR 30
  • New Year's Day (1 January) Gala Dinner per child: EUR 10 (from 3 to 10 years old)
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 11 years of age.

The charges below are included in your overall room price:

  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 8 per vehicle (one-way, maximum occupancy 07)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: EUR 35
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riad Raouia Fes
  • Raouia Fes
  • Riad Raouia Fes
  • Riad Raouia Riad
  • Riad Raouia Riad Fes

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Riad Raouia.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.