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Palais D'hôtes Suites & SPA Fes

4.5 star property
4.5-star luxury riad in Fes El Bali

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Photo gallery for Palais D'hôtes Suites & SPA Fes

Lobby
Sauna, hot tub, steam room
Terrace/patio
Indoor pool
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
9 Derb Sonas Zyate, Fes, Fès-Meknès, 30100
  • Place, Blue Gate
    ‪10 min walk‬
  • Place, Place Bou Jeloud
    ‪11 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪13 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room, Ensuite, City View (Orientale 1)

Standard Double Room, Ensuite, City View (Orientale 1) | 1 bedroom

Standard Double Room, Ensuite, City View (Orientale 1)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ensuite (Nour)

Suite, Ensuite (Nour) | 1 bedroom

Suite, Ensuite (Nour)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, Ensuite (Azzrou)

Deluxe Suite, Ensuite (Azzrou) | 1 bedroom

Deluxe Suite, Ensuite (Azzrou)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, Ensuite (Fes)

Premier Suite, Ensuite (Fes) | 1 bedroom

Premier Suite, Ensuite (Fes)

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Twin Room, Ensuite (Rihane)

Basic Twin Room, Ensuite (Rihane) | 1 bedroom

Basic Twin Room, Ensuite (Rihane)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite, City View (Orientale 2)

Standard Double Room, Ensuite, City View (Orientale 2) | 1 bedroom

Standard Double Room, Ensuite, City View (Orientale 2)

  • 285 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite, Pool View (Khouzama)

Standard Double Room, Ensuite, Pool View (Khouzama) | Courtyard view

Standard Double Room, Ensuite, Pool View (Khouzama)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite, Pool View (Narjis)

Suite, Ensuite, Pool View (Narjis) | 1 bedroom

Suite, Ensuite, Pool View (Narjis)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ensuite, City View (Misk)

Suite, Ensuite, City View (Misk) | 1 bedroom

Suite, Ensuite, City View (Misk)

  • 320 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Ensuite, City View (Ambre)

Suite, Ensuite, City View (Ambre) | Street view

Suite, Ensuite, City View (Ambre)

  • 320 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Ensuite, City View (Warda)

Suite, Ensuite, City View (Warda) | Street view

Suite, Ensuite, City View (Warda)

  • 320 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Ensuite (Meknes)

Suite, Ensuite (Meknes) | 1 bedroom

Suite, Ensuite (Meknes)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, Ensuite, Pool View (Yasmine)

Deluxe Suite, Ensuite, Pool View (Yasmine) | Courtyard view

Deluxe Suite, Ensuite, Pool View (Yasmine)

  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Fes

Fes El Bali stay.You'll be steps from Glaoui Palace and within a 10-minute walk of Kassr Annoujoum Ducci Foundation with a stay at this Fes El Bali riad. Dar Batha Museum and Place R'cif are also within half a mile (1 km).
View more Riads in FesOpens in a new window

What's nearby

  • Blue Gate - 10 min walk - 0.6 miles
  • Place Bou Jeloud - 11 min walk - 0.6 miles
  • Zaouia Sidi Ahmed Tijani - 13 min walk - 0.7 miles
  • Bab Ftouh - 16 min walk - 0.9 miles
  • Borj Fez Mall - 3 min drive - 1.6 miles

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪cafe rsif - ‬12 min walk
  • ‪Palais La Médina - ‬13 min walk
  • ‪The Ruined Garden - ‬9 min walk
  • ‪+212 - ‬8 min walk
  • ‪Fes Café - ‬8 min walk

About this property

Palais D'hôtes Suites & SPA Fes

4.5-star luxury riad in Fes El Bali
Palais D'hôtes Suites & SPA Fes offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at the luxury Palais D'hôtes Suites & SPA Fes. A shuttle from the airport to the hotel (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Fes riad is smoke free.

  • 15 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Palais D'hôtes Suites & SPA Fes offers 15 accommodations. Housekeeping is provided daily.

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The price is $128
Oct 16 - Oct 17
Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Covered self parking on site (EUR 5 per night)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Well-lit path to entrance

Room amenities

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais D'hôtes Suites & SPA Fes

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.99 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 11 for children
  • Airport shuttle fee: EUR 22 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: EUR 22
  • Covered self parking fee: EUR 5 per night
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, and cash. The property is professionally cleaned.

Property Registration Number 4-19

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palais D Hotes Spa Andalou
Palais D Hotes Spa Andalou Fes
Palais D Hotes Spa Andalou Hotel
Palais D Hotes Spa Andalou Hotel Fes
Palais d'Hôtes Suites Fes Hotel
Palais d'Hôtes Suites Hotel
Palais d'Hôtes Suites Fes
Palais d'Hôtes Suites
Palais D'hotes Suites & Fes
Palais D'hôtes Suites SPA Fes
Palais D'hôtes Suites & SPA Fes Fes
Palais D'hôtes Suites & SPA Fes Riad
Palais D'hôtes Suites & SPA Fes Riad Fes

Frequently asked questions

How close is Palais D'hôtes Suites & SPA Fes to the airport?

Palais D'hôtes Suites & SPA Fes is 11 mi (30-min drive) away from the Fes (FEZ-Saiss) airport, the closest popular airport to the property.

Does Palais D'hôtes Suites & SPA Fes have an airport shuttle?

Palais D'hôtes Suites & SPA Fes offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of EUR 22 per vehicle.

Does Palais D'hôtes Suites & SPA Fes offer free breakfast?

Free breakfast isn’t provided at Palais D'hôtes Suites & SPA Fes, but cooked-to-order breakfast is offered for a fee of EUR 12 for adults and EUR 11 for children. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Palais D'hôtes Suites & SPA Fes?

No, there is no casino at this riad.

What time is check-in at Palais D'hôtes Suites & SPA Fes?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Palais D'hôtes Suites & SPA Fes?

Free parking is not available at this riad. Self parking is available for EUR 5 per night.

Does Palais D'hôtes Suites & SPA Fes have a pool?

Palais D'hôtes Suites & SPA Fes features an indoor pool.

Does Palais D'hôtes Suites & SPA Fes have a restaurant?

Yes, there is a restaurant on site.

Does Palais D'hôtes Suites & SPA Fes have a spa?

This riad doesn't have a spa, but it does offer massages.

How close is Palais D'hôtes Suites & SPA Fes to downtown Fes?

Palais D'hôtes Suites & SPA Fes is 3.2 mi away from Fes.

Palais D'hôtes Suites & SPA Fes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 85 reviews
Rating 8 - Good. 28 out of 85 reviews
Rating 6 - Okay. 5 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of locals attempting to take advantage of the tourists. No reflection on the property.
Stayed 1 night in May 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our Riad visit. It was our first in a Riad and it exceeded our expectations. From our welcome tea to our evening dinner we were pampered. Our tour left before breakfast started so they made us a box breakfast to take on our tour
Stayed 1 night in Apr 2025

10/10 Excellent

Tharmela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and such a great breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely authentic place that takes you back to olden days. The staff super friendly and very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience. Also the Zainab who did the massage after Hammam is really good. Worker Yusuf was really helpful and caring.
Stayed 4 nights in Jun 2024

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place with some minor improvements. The rooms are beautiful. And the service was good. It will be much better if the kitchen team takes the time to clean the salt and pepper shakers after each service. Simple to do. Twice we had the salt shaker stained with eggs from prior use. Also, customers and employees are allowed to smoke in the foyer, and you can smell it in the bedrooms. Would be nice to only people smoke at the rooftop. For customers who don’t smoke, it is hard to handle the smell.
Stayed 4 nights in May 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The service at the riad was very courteous and exceptional. We were greeted with tea and cookies while we waited for our luggage to be carried to our rooms and we were escorted to a nearby riad in the medina where we had a superb Moroccan meal in a beautiful atmosphere.
Inner court of the riad
Our tea
Stayed 1 night in Oct 2023

6/10 Okay

Anas

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
They told me free private parking on the phone. At the place, they told me there is no private parking. But you can put your car with my friend. He has a private parking. And after arguing the riad told me the gonna pay for my parking. So the next day some owner of the parking told me: the parking is paid but pay me more. So i feel unsafe and i payd him. After an hour i take me car. Another guy told me to pay. I told him everything is paid. He was jelling at me en told me that i am not a real man but a woman. And at first he didnt want let me go.
Stayed 1 night in Aug 2023

10/10 Excellent

Ali Asgar

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here in Fes! It’s basically a 25 minute walk to to the new town to go to the mall and it’s about 10-15 minutes into the heart of the Medina! Breakfast was great, staff was helpful and we enjoyed our time there!
Stayed 3 nights in May 2023

10/10 Excellent

Kit Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive, and willing to go out of their way to accommodate our needs during the stay!
Stayed 2 nights in Sep 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm

This gem of a riad located in the old city is a good find. It’s unexpectedly situated in a neighborhood that’s undescript until you walk into the front door of the riad....what a pleasant surprise. A large spacious area decorated with lots of colorful traditional pillows and furniture. As you wonder the riad, you will find a roof top terrance and lots of nooks to relax or read. The young staff was very prompt, helpful and accommodating. At one point in the late evening, my guide came to pick me up to retrieve my lost luggage at the airport. I found him breaking bread with roughly six of the young staff. They were so kind to also invite me to enjoy the wonderful and tasty tagine that was prepared by one of them. The only downside I would express is that it’s not walking distance to the attractions and taxis are not readily available to just hop in. I would definitely recommend this place for authenticity, clean rooms and nice staff.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel near Medina

Beautiful hotel -- ornate courtyard with high ceilings, pool, and terrace overlooking the city. Well-located within the medina with a 10 minute walk to the blue gates. Service was great, and the breakfast was superb -- you have your choice of where to eat, and an incredible selection of food. Additionally, the hotel offers spa services -- massages much cheaper than anything you'll find in Europe/US, and quality was fine. Only complaints were that the mattresses were a little hard (though this seemed to be true at every hotel we stayed at in morocco), and (since we were there in december) the hotel room got a little too cold for our tastes at night. But these were very minor, and I would definitely stay at this hotel again if I came to Fez.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay but a little trick for parking. We met 4 wired guys to block our way in a narrow alley and forced us to parking in their parking lot. We called the manager coming out to solve this issue and paid 50DH for one night parking.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a pleasant stay but some small issues with check in and tour booking process. The riad itself is beautiful inside and the room was great, but make sure you get one of the suites. Pickup from the airport did not go smoothly, one man had our name on a paper but brought us outside to wait for a different car. And when booking a tour make sure to confirm it is what you want as we got signed up for a car tour when we wanted a walking tour of the medina. Food was extremely expensive for the quality you get.
Stayed 2 nights in May 2019

10/10 Excellent

Fran, Mequon, WI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm & welcoming. Riad is beautiful! Location is close to restaurants & shopping.
Stayed 3 nights in Apr 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, Mehdi helped us feel very welcome as if the Riad was our home. The place is beautiful beyond words
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world splendor with some modern facilities

Gorgeous tile work, great service, and quite comfortable. Not a modern hotel, but perfect if you prefer unique beauty to modern blandness. The common area was splendid and the service was both friendly and efficient - one felt like a Prince a thousand years ago. The room was comfortable but European-hotel small. The hotel is very conveniently located - a 1-minute walk to a taxi stand, and only a 10-minute walk to the heart of the souk.
Stayed 5 nights in Mar 2019

10/10 Excellent

Francisco, Queretaro, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wonderfull Place!!!!! very nice Arquitecture and service, Inside the Medina,
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this beautiful Riad for 2 nights. Everything was perfect. At check-in we were greeted with cookies and Moroccan tea while we filled out paperwork and our luggage was taken to our room. We arrived later than expected due to a delay in our flight and ordered a delicious dinner. Room was huge and more than enough space for our family (traveling with two kids). We took our breakfast on the roof top terrace each morning so we could watch to sunrise over Fez. Entire staff was extremely helpful and welcoming.
Stayed 2 nights in Dec 2018

8/10 Good

Ken, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The decor in the riad is impressive, all the little objects and details are exquisite. The room is good, an electric fan for keeping the air fresh, just the shower was either too hot or too cold. We arrived the Riad at late night, staff was friendly and helpful to help to check-in. Breakfast is standard moroccan riad style, pancake, moroccan bread, jam and eggs, juice and coffee.
Stayed 3 nights in Oct 2018

10/10 Excellent

Omar

Beautiful riad with friendly staff

Great riad, in a quite part of the medina. Easy walking access to the Blue Gate area of the medina (about 10-15 mins). Clear rooms, beautiful lobby area, and nice and helpful staff.
Stayed 2 nights in Sep 2018

4/10 Poor

Expediacustomer, Westerville Ohio

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel staff was friendly and kind, the hotel interior is amazing but the surrounding area is less than ideal. Fes ended up being a town where everyone tries to scam you in ways big and small, you will leave distrusting everyone, we found ourselves looking forward to leaving almost immediately. The hotel was luxurious it acted as an oasis. Unfortunately however they even try to rip you off too. A taxi from the hotel to gare costs about 40-50 cents during midday traffic, when we tried to order a night taxi through the hotel they told us it would be 9$ when it should have been 1$ (double at night), when I told them what we paid, the attendant told me I was wrong. We hailed a cab without their help and it was 1$. But before that, when we were leaving for our train at 10pm they suddenly told us ‘wait wait you have to settle up your bill’, coming as a surprise considering we had paid everything in advance and no one had said anything when we turned in our keys. They printed a janky looking bill that was crooked, pixelated and improperly sized that included tourism taxes amounting to 20$. I showed him my Expedia bill that explicitly stated all taxes were already paid and after several minutes looking at my phone receipt came the ultimate line and clear insult of “if you don’t want to pay it then I’ll pay it from my own pocket” which you will hear often in Morocco when they want to pay out of pity and know they have been caught. Will not return.
Stayed 3 nights in Aug 2018