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"Very nice. Pillows were too thick for my wife. " More

By a verified traveler on Thu 01 Sep 2022

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Hotel Description

Fairbanks guestrooms with comfy beds

Close to airport

Within a 10-minute walk of the hotel, you'll find Palace Theatre and Chena River. Pioneer Air Museum and Carlson Center Event Arena are also within half a mile (1 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free parking. Free perks include continental breakfast, free self parking, and a roundtrip airport shuttle. A 24-hour business center, luggage storage, and free newspapers are also on offer.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$130* Per night/room Feb 6 - Feb 7

Suite, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Pioneer Park Inn ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Pioneer Park Inn

Everyone (8) Couples (1) Family (7)
4 out of 5
Very nice. Pillows were too thick for my wife.

Posted by on Sep 1, 2022

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Comment from Hotel Management

Sep 5, 2022 by LeAnna

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5
I liked that even with covid they had a backup for breakfast. I did not like that i paid full price and could not use the pool. I was told jacuzzi tub when reserving but when i got to room no jacuzzi

Posted by on Aug 31, 2021

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1 out of 5
Very clean on check in, GREAT staff tried to assist us. 1. Was told on check in deposit required we were not told about, a security deposit, we were told we would get it back. 2. Room we reserved and paid for was not available due to leak. Hotel had our email and phone number, but did not inform us. 3. Was promised jaccuzi room in place of room we reserved. NO jaccuzi in room. 4. Had to ask two days in a row to have room cleaned. Arrived on a Sunday, room finally cleaned on Thursday. Only cleaning during stay, we left on Saturday. 5. Room we reserved had a huge space between the end of the bed and the dresser. I'm in a wheelchair, so we wanted the extra room. Room we got had about 30 inches, just barely could get the chair through. We asked for a room with more space between bed and dresser, room we were shown had about 5 more inches, but was less than half the size of the room we had. 6. Info when we booked said full breakfast. When we got there, NO breakfast, dining room closed, which we were also not informed about. Altogether, NOT happy with hotel stay!!

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 23, 2021 by General Manager

Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5
In the ad for this hotel it says all 70+ rooms have jetted tubs. This was a main reason we reserved this room as my husband was having back surgery the following day and this would have been a great thing for him, but alas our room had a regular small bathtub.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 18, 2019 by Nolan Burcell GM

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Samantha M.

Thank you for your rating of our hotel. We would love to know what we could have done to make your stay better while you were here. Please feel free to contact the hotel at any time.

5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Samantha M.

Thank you for letting us know about your stay at Best Western Plus Pioneer Park Inn. I am so happy to see that you thought it was a 5/5! We hope to see you again in the future!

4 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 11, 2019 by Samantha M.

Thank you so much for letting us know about your stay, I am so happy to see the 4/5. We would love to know what we could do to make it a 5. Feel Free to let us know if there is anything that we could do to improve your stay!

5 out of 5
The breakfast crew was amazing and made our stay just that much better.

Posted by , from Honolulu on Apr 6, 2019

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Comment from Hotel Management

Apr 7, 2019 by Samantha M.

Thank you so much for letting us know about your stay. That breakfast crew is going to love your compliment!!! We will certainly let Corrine and Teresa know they are doing an amazing job! Hope to see you again in the future!

4 out of 5
Clean place but the doors don't shut correctly so you can here people in the hall like they were in your room. Everything else was perfect.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 27, 2019 by Skye

Hello, Thank you for your review and feedback. I'd like to apologize about the noise in the hallway, if you would like to contact us at the hotel and expand on your experience, we would love to hear more. We strive to improve the quality of our service. Please feel free to let us know if you need anything and thank you so much for staying with us!

1 out of 5
I wasn't able to even go to my room due to finding out it was an additional 200$ that i didn't have on me, i had it in my bank account that was closed at my time of arrival at the facility. I would like to get my money back or be credited the room for my next stay.

Posted by , from North Pole, AK on Feb 9, 2019

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Comment from Hotel Management

Feb 15, 2019 by Samantha M

Thank you for letting us know about your experience.

About the Best Western Plus Pioneer Park Inn

Location 1908 Chena Landing Loop, Fairbanks, AK 99701

Renovations + Closures

The property is closed between April 5 and May 14.

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. A roundtrip airport shuttle is free (available 24 hours). Best Western Plus Pioneer Park Inn also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Free self parking is available. Smoking is allowed in designated areas at this Fairbanks hotel.

  • 74 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Plus Pioneer Park Inn offers 74 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs with jetted bathtubs and complimentary toiletries. This Fairbanks hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • Jetted tub
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Canoeing nearby
  • Snowboarding nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Hot springs nearby
  • Swimming nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Plus Pioneer Park Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Best Western Pioneer Park
  • Best Western Pioneer Park Inn
  • Best Western Plus Pioneer
  • Best Western Plus Pioneer Park
  • Best Western Plus Pioneer Park Fairbanks
  • Best Western Plus Pioneer Park Inn
  • Best Western Plus Pioneer Park Inn Fairbanks
  • Pioneer Park Inn
  • Comfort Inn Fairbanks
  • BEST WESTERN PLUS Pioneer Park Inn Fairbanks, Alaska
  • BEST WESTERN PLUS Pioneer Park Inn Fairbanks Alaska
  • Plus Pioneer Park Fairbanks
  • Best Western Plus Pioneer Park Inn Hotel
  • Best Western Plus Pioneer Park Inn Fairbanks
  • Best Western Plus Pioneer Park Inn Hotel Fairbanks

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.