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Best Western Plus Pioneer Park Inn

2.5-star property
1908 Chena Landing Loop, Fairbanks, AK 1-855-201-7819

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3.8 out of 5
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See all 15 Travelocity Reviews

"In the ad for this hotel it says all 70+ rooms have jetted tubs. This was a main reason we reserved this room as my husband was having back surgery th ... " More

By a verified traveler on Fri 15 Nov 2019

Hotel Description

Hotel near Fort Wainwright in Fairbanks

In Fairbanks

Within a 10-minute walk of the hotel, you'll find Palace Theatre and Pioneer Park. Pioneer Air Museum and Carlson Center Event Arena are also within half a mile (1 km).

Free perks

A fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate freebies like continental breakfast, WiFi in public areas, and a roundtrip airport shuttle. A 24-hour business center, luggage storage, and free newspapers are also on offer.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 74 guestrooms also offer free WiFi and pillowtop beds. Other amenities include cable TV, refrigerators, and microwaves.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room Feb 25 - Feb 26

Suite, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Pioneer Park Inn ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Pioneer Park Inn

Everyone (8) Couples (1) Family (4)
3 out of 5
In the ad for this hotel it says all 70+ rooms have jetted tubs. This was a main reason we reserved this room as my husband was having back surgery the following day and this would have been a great thing for him, but alas our room had a regular small bathtub.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 18, 2019 by Nolan Burcell GM

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Samantha M.

Thank you for your rating of our hotel. We would love to know what we could have done to make your stay better while you were here. Please feel free to contact the hotel at any time.

5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Samantha M.

Thank you for letting us know about your stay at Best Western Plus Pioneer Park Inn. I am so happy to see that you thought it was a 5/5! We hope to see you again in the future!

4 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 11, 2019 by Samantha M.

Thank you so much for letting us know about your stay, I am so happy to see the 4/5. We would love to know what we could do to make it a 5. Feel Free to let us know if there is anything that we could do to improve your stay!

5 out of 5
The breakfast crew was amazing and made our stay just that much better.

Posted by , from Honolulu on Apr 6, 2019

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Comment from Hotel Management

Apr 7, 2019 by Samantha M.

Thank you so much for letting us know about your stay. That breakfast crew is going to love your compliment!!! We will certainly let Corrine and Teresa know they are doing an amazing job! Hope to see you again in the future!

4 out of 5
Clean place but the doors don't shut correctly so you can here people in the hall like they were in your room. Everything else was perfect.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 27, 2019 by Skye

Hello, Thank you for your review and feedback. I'd like to apologize about the noise in the hallway, if you would like to contact us at the hotel and expand on your experience, we would love to hear more. We strive to improve the quality of our service. Please feel free to let us know if you need anything and thank you so much for staying with us!

1 out of 5
I wasn't able to even go to my room due to finding out it was an additional 200$ that i didn't have on me, i had it in my bank account that was closed at my time of arrival at the facility. I would like to get my money back or be credited the room for my next stay.

Posted by , from North Pole, AK on Feb 9, 2019

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Comment from Hotel Management

Feb 15, 2019 by Samantha M

Thank you for letting us know about your experience.

5 out of 5

Spacious rooms

Very nice place, quiet setting, spacious rooms and a good breakfast.

Posted by , from Kansas on Jul 1, 2018

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Comment from Hotel Management

Jul 1, 2018 by Samantha M.

Hello Maureen, Thank you so much for your rating and review! Please let us know next time you are in Fairbanks :)

5 out of 5

Clean, good price

Very polite staff. Decent breakfast with good variety. Clean room with comfortable bed.

Posted by on Feb 14, 2018

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Comment from Hotel Management

Feb 14, 2018 by Samantha M.

Thank you so much for letting us know about the polite staff, decent breakfast and the clean rooms with comfortable beds! We appreciate your opinion and want to thank you for choosing to stay with us! Feel free to say hello next time you are in Fairbanks!

4 out of 5
Room cleaning was very poor, one day did not clean an found items on floor that did not belong

Posted by on Jan 20, 2018

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Comment from Hotel Management

Jan 22, 2018 by Samantha M.

Thank you so much for your review, we value your opinion here at Best Western and I hope that we will exceed your expectations in the future. I am sorry that it was not met this time. Please feel free to contact us at the hotel in order to discuss the issues you experienced during your stay with us.

About the Best Western Plus Pioneer Park Inn

Location 1908 Chena Landing Loop, Fairbanks, AK 99701

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. A roundtrip airport shuttle is free (available 24 hours). Best Western Plus Pioneer Park Inn also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Fairbanks hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: Fairbanks, AK (FAI-Fairbanks Intl.) (8.4 km / 5.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Pioneer Park Inn offers 74 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs with jetted bathtubs and complimentary toiletries. This Fairbanks hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • Jetted tub
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed

Hotel Names

  • Best Western Pioneer Park
  • Best Western Pioneer Park Inn
  • Best Western Plus Pioneer
  • Best Western Plus Pioneer Park
  • Best Western Plus Pioneer Park Fairbanks
  • Best Western Plus Pioneer Park Inn
  • Best Western Plus Pioneer Park Inn Fairbanks
  • Pioneer Park Inn
  • Comfort Inn Fairbanks
  • BEST WESTERN PLUS Pioneer Park Inn Fairbanks, Alaska
  • BEST WESTERN PLUS Pioneer Park Inn Fairbanks Alaska
  • Plus Pioneer Park Fairbanks
  • Best Western Plus Pioneer Park Inn Hotel
  • Best Western Plus Pioneer Park Inn Fairbanks
  • Best Western Plus Pioneer Park Inn Hotel Fairbanks

You should know

  • Best Western Plus Pioneer Park Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.