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"good location near long wood gardens and highways. " More

By a verified traveler on Tue 21 Aug 2018

Hotel Description

Enjoy the free WiFi at this West Chester hotel

In West Chester

Stay at this West Chester hotel and you'll be within half a mile (1 km) of Tee It Up Golf Center and 2 miles (3 km) of West Chester University of Pennsylvania. Chester County Historical Society and Brandywine Valley are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A safe deposit box and laundry facilities are also provided.

Free WiFi, refrigerators

In addition to free WiFi, the 102 guestrooms offer refrigerators and cable TV. Other amenities include free weekday newspapers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$47* Per night/room Dec 22 - Dec 23

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham West Chester ratings based on 29 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham West Chester

Everyone (9) Couples (1) Family (7)
2 out of 5
trash under bed sponge, cup and soap in sink double charged because travelocity didn't send payment, then Microtel front desk said they would call Travelocity and work it out but "never was able to get through" they said. Breakfast helper was great!

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 9, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Absolutely miserable. Worst hotel I’ve ever stayed in you should be ashamed of charging money for this place

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 18, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Non-smoking room smelled like smoke, telephone cord cut, tv remote without. batteries, dirty linens

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Basic room without any standout fetures to name. Ice machine was broken and phone did not work, except when it ranged at checkout time.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
The staff was wonderful! The place itself is bare-bones at best.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 28, 2019 by R M

Dear JKS On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 27, 2019 by R M

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4 out of 5
The Microtel price we got through Travelocity was very good. Our room had a hole in the wall, a wear hole in the comforter, and was only partly painted. The nice manager was apologetic about the painter being off for the weekend. We appreciated an affordable place to stay in the area for a family function and may try them again in the future. Microtel was clean. They put out juice, coffee and tea, with wrapped muffins and there's a covered place for smokers to relax together outside.

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5

Posted by on Feb 3, 2019

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Comment from Hotel Management

Apr 30, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5
Sheets had blood on them. Requested new sheets and the next set had stains as well

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 10, 2019 by Management

Please accept my sincere apology regarding your recent stay. What you experienced is not the standard we strive to uphold. We have reviewed our procedures and made appropriate changes to prevent this from occurring in the future. It is our hope that you give another opportunity to serve you better.

3 out of 5
It was very noisy. There were lots of kids running up and down the halls. I wish we would've been given a room in a more quiet area.

Posted by , from Virginia Beach on Oct 8, 2018

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Comment from Hotel Management

Oct 8, 2018 by management

I'm sorry to hear that the hotel was a little to noisy during your stay. We did have several lacrosse teams in house. We do our very best to keep them under control. I assure you, it is not normally noisy at all. It is our hope that you will give us another opportunity to serve you better.

About the Microtel Inn & Suites by Wyndham West Chester

Location 500 Willowbrook Ln, West Chester, PA 19382

Property Features

Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 50 square feet (5 square meters). The business-friendly Microtel Inn & Suites by Wyndham West Chester also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

  • 102 guestrooms or units
  • 50 sq ft of conference space
  • 5 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (37.5 km / 23.3 mi)
  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with complimentary weekday newspapers and hair dryers. Televisions come with cable channels and pay movies. This West Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Microtel Inn West Chester
  • Microtel Inn Wyndham Hotel West Chester
  • Microtel Inn Wyndham West Chester
  • Microtel Inn Wyndham West Chester Hotel
  • Microtel Hotel West Chester
  • Microtel Inn And Suites West Chester
  • Microtel Inn & Suites West Chester Hotel West Chester
  • Microtel West Chester
  • West Chester Microtel
  • Microtel Inn & Suites by Wyndham West Chester Hotel
  • Microtel Inn & Suites by Wyndham West Chester West Chester
  • Microtel Inn & Suites by Wyndham West Chester Hotel West Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Exton-Hotels-Microtel-Inn-&-Suites-by-Wyndham-West-Chester.h291327-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.