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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
4-star eco-certified hotel with spa

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Property video
Breakfast and dinner served, British cuisine
Indoor pool
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Chester Zoo
    ‪8 min drive‬
  • Chester City Walls
    ‪11 min drive‬
  • Chester Racecourse
    ‪12 min drive‬
  • Manchester (MAN)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

8.0 out of 10
Very good
(4 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

7.0 out of 10
Good
(6 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

  • 195 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

  • 195 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

9.0 out of 10
Wonderful
(2 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

8.6 out of 10
Excellent
(14 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

8.6 out of 10
Excellent
(7 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard King Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for Standard Single

Bathroom amenities | Combined shower/tub, free toiletries, hair dryer, towels

Standard Single

  • Sleeps 1

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Super Deluxe King Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

About the neighborhood

Ellesmere Port

In historical district.At this Ellesmere Port hotel, you'll be within 3 miles (5 km) of The Wirral Country Park and 6 miles (10 km) of Ness Botanic Gardens. Eastham Country Park and Parkgate Seafront are also within 6 miles (10 km).

What's nearby

  • Cheshire Oaks Designer Outlet - 8 min drive - 6.6 miles
  • Chester Zoo - 8 min drive - 6.7 miles
  • Chester City Walls - 11 min drive - 6.9 miles
  • Chester Cathedral - 12 min drive - 7.1 miles
  • Chester Racecourse - 12 min drive - 7.3 miles

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The Chimneys - ‬5 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪The Straw Hat - ‬6 min drive
  • ‪Domino's Pizza - ‬4 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

4-star eco-certified hotel with spa
Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the eco-certified Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

How close is Macdonald Craxton Wood Hotel & Spa, Chester to the airport?

Macdonald Craxton Wood Hotel & Spa, Chester is 8.9 mi (13-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on Sep 28, 2025 start from $78.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Macdonald Craxton Wood Hotel & Spa, Chester have an airport shuttle?

Airport shuttle services are not available at Macdonald Craxton Wood Hotel & Spa, Chester.

How close is Macdonald Craxton Wood Hotel & Spa, Chester to the beach?

This hotel is 9.7 mi (15-min drive) from Thurstaston Beach and 12 mi (33-min drive) from West Kirby Beach. Don't forget your sunscreen!

Does Macdonald Craxton Wood Hotel & Spa, Chester offer free breakfast?

Free breakfast isn’t provided at Macdonald Craxton Wood Hotel & Spa, Chester, but full breakfast is offered for a fee of GBP 24 per person. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Macdonald Craxton Wood Hotel & Spa, Chester?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (23-min drive) and Mecca Bingo (29-min drive) are nearby.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Macdonald Craxton Wood Hotel & Spa, Chester?

This hotel offers free self parking.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester features an indoor pool.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a restaurant?

Macdonald Craxton Wood Hotel & Spa, Chester is home to Craxton Wood Grill, which features British cuisine.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a spa?

This hotel has a spa, which features body treatments, facials, and body wraps.

How close is Macdonald Craxton Wood Hotel & Spa, Chester to downtown Ellesmere Port?

Macdonald Craxton Wood Hotel & Spa, Chester is 0.7 mi away from Ledsham.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 900 reviews
Rating 8 - Good. 318 out of 900 reviews
Rating 6 - Okay. 163 out of 900 reviews
Rating 4 - Poor. 89 out of 900 reviews
Rating 2 - Terrible. 37 out of 900 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Godalming

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025

6/10 Okay

Joanna

Traveled with partner
Liked: Cleanliness, staff & service
Great location with beautiful peaceful grounds to enjoy. Room comfortable and clean but really outdated and needing some retouches. Staff friendly. Dining experience average.
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in Jun 2025

8/10 Good

Gillian

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Peaceful setting. Staff friendly and helpful.

Staff very friendly and helpful. We had one meal, fish and chips, but they didn't have steak or lasagne? We were both disappointed with our meal! The chips were dry and white! mushy peas looked a little crusty on top, and the sauce looked like it had been left uncovered for a while. The pillows do not have a safety case on!! Also, they do not allow cash or debit payments! Not good if you don't carry a credit card! The positives its a lovely peaceful setting and energy. The pool and steam room fab. The dry room was out of order.
Stayed 2 nights in Jun 2025

8/10 Good

David

Business traveler
Liked: Room comfort
Nice
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness

Tired room - mediocre hotel overall

We have stayed here quite a few times as a family but have to confess we were a bit disappointed this time: the decor is getting shabby (dirty furnishings, holes in carpets, out-dated fixtures etc.), the staff (though polite) in both the spa and in the hotel didn’t seem to be too bothered and, when my husband went to check us in whilst we headed to the pool, they charged us for a room we’d already paid for! This was all cleared up on check-out but the whole experience (which was supposed to be a bit of a treat) felt a bit flat tbh! The location is ideal for exploring the area (Chester Zoo, Blue Planet, Cheshire Oaks, Chester Races etc etc) but I’m not sure we’ll choose to stay here again as I think we could probably get better value for money elsewhere. We chose not to pay for the breakfast as it would have cost almost £100 extra so we headed off early and ate elsewhere.
Stayed 1 night in May 2025

6/10 Okay

Talfan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Couple of teething problems during ou

Really good multigym (for a hotel). Loads of machines and free weight. However the swimming pool was a bit cold and the sauna out of action while we were there. The room was lovely, really nice. Unfortunately they had a problem with the hot water while we were there which was off two mornings in a row at precisely the time I needed to shower and shave before work. When it was on it was scalding and difficult to balance the temperature whilst showering. However I’m sure that was just a temporary hiccup while we were staying.
Stayed 4 nights in May 2025

6/10 Okay

Jacob

Very dated hotel, pictures online look a lot nicer. The queen bed was 2 single beds pushed together. No outlets anywhere near the bed to charge your phone. On the plus side the pool and gym were nice.
Stayed 1 night in May 2025

6/10 Okay

Anita

Traveled with family
Disliked: Property conditions & facilities
It was ok. I think the hotel needs updating and shower facilities needs checking as it is difficult to control temperatures.
Stayed 3 nights in May 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Scott

Business traveler
Liked: Room comfort

Craxton not out of the Woods

Good location for Chester & surrounding area. Hotel is tired looking in places, and service was sloppy at times. Spacious room,.dimmer was ok, and breakfast was plentiful with a £5 supplement on all cooked food with the exception of the English Breakfast. At £99 b&b it was good calue for money.
Stayed 1 night in May 2025

6/10 Okay

Ruth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Positive Great value, excellent food, lovely setting, good pool, attentive helpful staff. Not so positive No wifi in room 112. No sparkle in the sparkling water dispenser outside the room. ROAM is not a user friendly car charging app.
Stayed 1 night in May 2025

6/10 Okay

R

Business traveler
Liked: Cleanliness, staff & service

Beds are horrendous

The beds need attention, the mattresses are worn out and the toppers can’t compensate. This was the second time staying here and both times the beds have been abysmal! Other than that the decor is dated but doesn’t have an impact on anything really.. the service is good as are the onsite facilities
Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good stay, clean and has a pool
Stayed 1 night in May 2025

4/10 Poor

Keith

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too expensive

Filthy hotel Crack in my sink and leaking Booked doulble bed got 2 singles Carpets old very old in fact, Decorations in rooms are late 70s early 80s in my opinion. Grounds are nice Very expensive menu for what it is. Breakfast is £24 over priced again. In my opinion. No nets up at windows, so walking out of bathroom into room. Children’s play area outside in garden. Not a good idea.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

Lovely hotel, hidden gem with good sized pool. Good food and drinks and room were a good size. Staff all friendly and helpful
Stayed 1 night in May 2025

8/10 Good

Anita

Traveled with partner
Liked: Staff & service
Easy to park car plenty of room. Nice qrea to sit out in the sun at the back of hotel, small area with childrens play area outside. Loved view from room of the stream and bluebells and trees and sounds of the birds. Staff were polite and helpful. Rooms could do with bit of an update .
Stayed 2 nights in May 2025

10/10 Excellent

J

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

8/10 Good

wayne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Have stayed here twice now when attending meetings in our office in Shotton. The grounds a nice and the rooms large and there is free access to the pool and gym on site.
Stayed 1 night in Apr 2025