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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Enjoy the spa at this 4-star Ellesmere Port hotel

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Property video
Couples treatment rooms, sauna, body treatments, aromatherapy
Food and drink
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Burton Mere Wetlands
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Place, Chester Racecourse
    ‪18 min drive‬
  • Airport, Manchester (MAN)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(9 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

8.8 out of 10
Excellent
(19 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

  • 195 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

8.4 out of 10
Very good
(6 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

  • 195 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(7 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

Standard Room, 1 Double Bed (Standard Double Family)

  • Sleeps 2
  • Free WiFi

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

Super Deluxe Suite

  • Sleeps 2
  • Free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

Super Deluxe King Room

  • Sleeps 2
  • Free WiFi

Super Deluxe Double Room

  • Sleeps 2
  • Free WiFi

Standard Single

  • Sleeps 1
  • Free WiFi

About the neighborhood

Ellesmere Port

In historical district.At this Ellesmere Port hotel, you'll be within 3 miles (5 km) of The Wirral Country Park and 6 miles (10 km) of Eastham Country Park. Manchester Ship Canal and Parkgate Seafront are also within 6 miles (10 km).

What's nearby

  • Burton Mere Wetlands - 2 min drive - 1.3 miles
  • Chester Zoo - 12 min drive - 7.1 miles
  • Chester City Walls - 17 min drive - 7.3 miles
  • Chester Cathedral - 18 min drive - 7.5 miles
  • Chester Racecourse - 18 min drive - 7.7 miles

Getting around

  • Little Sutton Station - 5 min drive
  • Manchester Airport (MAN) - 45 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬5 min drive
  • ‪Old Wirral Hundred - ‬6 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Cheshire Yeoman - ‬3 min drive
  • ‪Purple Olive - ‬5 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Enjoy the spa at this 4-star Ellesmere Port hotel
Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Brook Mollington Banastre Hotel and Spa
Chester
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
3.2 out of 5, 980 reviews
$77 nightly
The price is $93
Jun 7 - Jun 8
Total with taxes and fees
Brook Mollington Banastre Hotel and Spa

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton

Craxton Wood

Macdonald Craxton

Macdonald Craxton Wood

Macdonald Craxton Wood Ellesmere Port

Macdonald Craxton Wood Hotel

Macdonald Craxton Wood Hotel Ellesmere Port

Macdonald Craxton Wood Hotel Spa

Macdonald Craxton Wood Hotel & Spa, Chester Hotel

Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

How close is Macdonald Craxton Wood Hotel & Spa, Chester to the airport?

Macdonald Craxton Wood Hotel & Spa, Chester is 9 mi (30-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on Jun 4, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Macdonald Craxton Wood Hotel & Spa, Chester have an airport shuttle?

Airport shuttle services are not available at Macdonald Craxton Wood Hotel & Spa, Chester.

How close is Macdonald Craxton Wood Hotel & Spa, Chester to the beach?

This hotel is 10.2 mi (17-min drive) from Thurstaston Beach and 12.2 mi (35-min drive) from West Kirby Beach. Don't forget your sunscreen!

Does Macdonald Craxton Wood Hotel & Spa, Chester offer free breakfast?

Free breakfast isn’t provided at Macdonald Craxton Wood Hotel & Spa, Chester, but full breakfast is offered for a fee of GBP 24 per person. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Macdonald Craxton Wood Hotel & Spa, Chester?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (24-min drive) is nearby.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Macdonald Craxton Wood Hotel & Spa, Chester?

This hotel offers free self parking.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester features an indoor pool.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a restaurant?

Macdonald Craxton Wood Hotel & Spa, Chester is home to Craxton Wood Grill, which features British cuisine.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a spa?

This hotel has a spa, which features body wraps, facials, and aromatherapy.

How close is Macdonald Craxton Wood Hotel & Spa, Chester to downtown Ellesmere Port?

Macdonald Craxton Wood Hotel & Spa, Chester is 0.4 mi away from Woodbank.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 969 reviews
Rating 8 - Good. 339 out of 969 reviews
Rating 6 - Okay. 176 out of 969 reviews
Rating 4 - Poor. 94 out of 969 reviews
Rating 2 - Terrible. 40 out of 969 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, staff & service
The hotel is in lovely woodland and staff are friendly. Our room was a bit tired but clean. Beds weren’t comfortable unfortunately but the breakfast was excellent.
Stayed 1 night in Feb 2026

4/10 Poor

Ian

Liked: Staff & service
Disliked: Amenities
Il start by saying if this hotel was minimum £50 cheaper it would have gotten 3 possibly even 4 stars. But very dated, rooms clearly cleaned but just very scruffy. Paint chipped holes in wall and carpets stained and shower leaked. Pool needs a lot of tlc. Booking states you have full access to facilities but you don't as you cannot access the main area with the good steam rooms and sauna etc. For the meal, again if it was significantly cheaper I'd say it was good, but for £130 for the two of us the standard of the food was really really below oar when you compare where else you could spend that kind of money and probably should. Staff were nice, but I definitely would not be returning unless they look at their prices. If I were you and thinking of booking I'd be looking elsewhere where even a travel lodge or premier inn for the much cheaper prices or if wanting to spend over £150 a night there are much much much better hotels out there at that price.
Stayed 1 night in Jan 2026

10/10 Excellent

Carl

Stayed 1 night in Jan 2026

2/10 Terrible

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
room ver
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Another fabulous visit, great staff, spotless room. Returning again next week !
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Dyfan

Stayed 1 night in Jan 2026

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family of 4 and had a really
Stayed 3 nights in Dec 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Stayed 2 nights in Dec 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel looks great. Has so much potential but we were left with a sour taste after our visit. The room was nice looking but the window was broken and wouldn’t shut properly. The shower was a choice between third degree burns or Luke warm as the mixer tap was broken. Not much water pressure either. The bath tub leaked making the floor dangerous. If you can get the breakfast as part of a deal then it may be worth it. If not then prepare for a crime number for a robbery. £24 for both cooked and continental breakfast. Plus £ 5 extra if you want avocado or eggs Benedict or salmon. The standard “full English” consists of one sausage. Two bacon. Mushroom, beans in a tiny pot. Half a grilled to death tomato. Egg of your choice and black pudding.”chefs special potato” which is a hash brown. Unless the chef has the surname “McCain” then I highly doubt the chef made it and it was far from special. Nowhere near £24 value
Broken window
Broken window
Broken shower
Leaking bath
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Stayed 1 night in Dec 2025

4/10 Poor

Paul

Business traveler
Disliked: Property conditions & facilities, room comfort
Room was freezing cold and small heater didn’t work. Really hard bed and room just looked tired. Carpark is pitch black.
Stayed 1 night in Dec 2025

10/10 Excellent

matt

Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Nov 2025

8/10 Good

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Value for money, peaceful surroundings, great breakfast and amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
Stayed 2 nights in Nov 2025

8/10 Good

Barry

room change due to bleach and mould remover left in room
Stayed 1 night in Nov 2025

10/10 Excellent

ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Great Service.
Stayed 1 night in Nov 2025

2/10 Terrible

Jess

Disliked: Cleanliness, staff & service, amenities
We couldn't even stay. The leather headboard was ripped and dirty, the radiators were off but the room was about 40 degrees because the large cast iron pipes ran through the room. They had put a fan in the room so knew. You couldn't have stayed in the room due to the intense heat. It felt dirty and run down. Avoid.
Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The breakfast menu was fresh however my breakfast was overcooked to which they apologised and made again. However when paying a supplement for certain items when breakfast was shown as included is a little disapointing.
Stayed 1 night in Nov 2025