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4.6 out of 5

"The location is perfect and the staff was helpful and patient " More

By a verified traveler on Wed 01 Jan 2020

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Hotel Description

4-star eco-friendly hotel near Princes Street

City center stay

A stay at this Old Town Edinburgh hotel places you steps from Royal Mile and a 5-minute walk from Princes Street. University of Edinburgh and Edinburgh Castle are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Express check-in, express check-out, and a computer station are also on offer.

Free Internet, flat-screen TVs

The 211 guestrooms offer free WiFi and free wired Internet, 24-hour room service, and flat-screen TVs. Egyptian cotton sheets, hair dryers, and laptop-compatible safes are also available.

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$166* Per night/room Nov 15 - Nov 16

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Business Lounge Access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Edinburgh Carlton ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Edinburgh Carlton

Everyone (3) Couples (1) Family (6)
5 out of 5
The location is perfect and the staff was helpful and patient

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by Irene

Dear guest, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind regards,

5 out of 5
Concierge staff was top notch. So helpful and friendly!

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by Albert Martin

Dear guest, Thanks for sharing your praise about our concierge staff, we are very happy to have them working with us! I hope the rest of your stay was of your satisfaction and we can welcome you back soon. Kind regards

5 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 20, 2019 by Albert Martin

Dear guest, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind Regards,

2 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Albert Martin

Dear guest, Thanks for letting us know about your stay with us. I am sorry to see that your stay fell short our standard we are supposed to deliver, apologies for that. Kind regards

4 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 8, 2019 by Clodagh- Front Office Manager

Dear Anonymous, Thank you for taking the time to share your feedback with us. We hope that you enjoyed your time in Edinburgh and hope to see you again soon. Kind Regards,

5 out of 5
This property is centrally located to the Royal Mile. Nice restaurants, and great pubs. The rooms were very quiet. I would stay here again.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 14, 2019 by Albert Martin

Dear guest, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind Regards

5 out of 5
The hotel is located in a great spot that is right in the heart of Edinburgh. It's an easy walk to the Castle, Arthur's seat, new town, and many other sites. Great facilities and rooms only add to the benefits.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 21, 2019 by Clodagh- Front Office Manager

Dear Jack, Thank you so much for taking the time to share your feedback with us. We're so happy to see that you found our hotel to be a great base for your trip. We hope you come back soon!

5 out of 5
The room were very nice with big open windows. The furnishings we well maintained and the room vase spotless. The staff was very accomodating. The holtel is situated next to the Royal Mile.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 9, 2019 by Management team

Dear Guest, Thank you very much for taking the time and sharing your experience with us. I am pleased to know that you enjoyed your recent stay with us. We look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5
Rom Room was lovely, spacious, with pleasant view. The only downsides were that there was no mini bar & the shower wasn't very well designed.

Posted by on May 9, 2019

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Comment from Hotel Management

May 17, 2019 by Clodagh- Front Office Manager

Thank you for sharing your thoughts with us. We're happy to see that you had an enjoyable time with us. I have shared your comments with our Maintenance team so that they can address the shower issue and hopefully resolve for our next guests. We hope that you visit us again soon!

5 out of 5
Very nice, right in the heart of Edinburgh Old Town. Would highly recommend.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 2, 2019 by Pamela Irwin - Deputy General Manager

Dear Anonymous, Wow thanks for your 5 star review. We are so glad that you enjoyed our central location and would recommend us. We cant wait to welcome you back very soon to the hotel and thank you once again. Kindest regards

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Hilton Edinburgh Carlton. A complete renovation of Hilton Edinburgh Carlton was completed in 2016. This 4-star Edinburgh hotel is smoke free.

  • 211 guestrooms or units
  • 7 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Edinburgh (ZXE-Edinburgh Waverly Train Station) (0.2 km / 0.1 mi)

Room Amenities

Hilton Edinburgh Carlton offers 211 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Marco Pierre White - Onsite steakhouse.

Nineteen Hundred Bar - Onsite bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 7.00 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Edinburgh
  • Hilton Edinburgh Carlton Scotland
  • Hilton Edinburgh Carlton Hotel
  • Hilton Carlton Hotel
  • Hilton Carlton
  • Hilton Edinburgh Carlton
  • Barcelo Edinburgh
  • Hilton Edinburgh Carlton Hotel
  • Hilton Edinburgh Carlton Edinburgh
  • Hilton Edinburgh Carlton Hotel Edinburgh

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.