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Aparthotel

ISKÖ Chalets Hotel

Property class: 4
4-star ski aparthotel with free ski shuttle

Choose dates to view prices

Photo gallery for ISKÖ Chalets Hotel

A swimming pool with clear blue water, surrounded by a wooden fence, and a house with a dark roof in the background.
A cozy interior with a fireplace, wooden paneling, and seating arrangements.
A room with a sloped ceiling and a skylight, offering a view of a mountain range.
A snow-covered lodge with a reception, bar, and restaurant.
A modern living room with a fireplace, a large window with a mountain view, and a cozy seating area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Spa

Explore the area

View in a map
711 route de Gourette, Eaux-Bonnes, 64440
  • Place, Gourette Ski Resort
    ‪11 min walk‬
  • Place, Pyrénées National Park
    ‪31 min drive‬
  • Place, Formigal Ski Resort
    ‪46 min drive‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪84 min drive‬

Room options

View all photos for Deluxe Chalet, 1 Bedroom

A hotel room with a wooden ceiling, a bed with white bedding, a yellow throw blanket, and a brown pillow. There is a wooden shelf unit with a red book and a camera on it.

Deluxe Chalet, 1 Bedroom

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

A bedroom with a sloped ceiling, a bed with multiple pillows, a bedside table with a lamp, and a small table with a plant.

Premium Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 527 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

A bedroom with a bed, pillows, a blanket, a hat, and a painting of a deer on the wall.

Superior Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 614 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Chalet, 3 Bedrooms

A bedroom with a large bed, a chair, and a wooden ceiling.

Family Chalet, 3 Bedrooms

  • Mountain view
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Chalet Privilege 4 pers

A bedroom with a bed, bedside table, and a chair.

Chalet Privilege 4 pers

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Suite Chalet 4 pers

A bedroom with a bed, pillows, a hat, and a painting on the wall.

Suite Chalet 4 pers

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Chalet Deluxe 2 pers

A bed with pillows, a wooden headboard, and a shelf with a cat figurine.

Chalet Deluxe 2 pers

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

About the neighborhood

Eaux-Bonnes

Winter getaway.At this Eaux-Bonnes aparthotel, you'll be within half a mile (1 km) of Gourette Ski Resort and 3 miles (5 km) of Géougue de Tortes. Ossau Valley Trail and Col d'Aubisque are also within 6 miles (10 km).
View more Aparthotels in Eaux-BonnesOpens in a new window

What's nearby

  • Gourette Ski Resort - 11 min walk - 0.6 miles
  • Col d'Aubisque - 6 min drive - 2.8 miles
  • Le Petit Train d'Artouste - 30 min drive - 20.8 miles
  • Pyrénées National Park - 31 min drive - 22.3 miles
  • Formigal Ski Resort - 46 min drive - 31.7 miles

Getting around

  • Buzy en Bearn Station - 32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 95 min drive

Restaurants

  • ‪Artouste - ‬65 min drive
  • ‪Hôtel d'Ossau - ‬14 min drive
  • ‪Restaurant Les Crêtes Blanches - ‬5 min drive
  • ‪crêperie fleur de sel - ‬14 min drive
  • ‪Le Pourquois Pas - ‬14 min drive

About this property

ISKÖ Chalets Hotel

4-star ski aparthotel with free ski shuttle
Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 4-star Eaux-Bonnes aparthotel is smoke free.

  • 47 guestrooms or units
  • Meeting rooms
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
ISKÖ Chalets Hotel offers 47 accommodations with fireplaces and espresso makers. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Cable television is provided. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Eaux-Bonnes aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

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  • Breakfast included
  • Parking included
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4.3 out of 5, Excellent, 15 reviews
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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Snowboarding nearby

Pool/Spa

  • Deep-tissue massages
  • Fenced pool
  • Hot springs nearby
  • Pool gate
  • Seasonal outdoor pool
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Family friendly

  • Baby bath
  • Bed rails
  • High chair
  • Pool gate

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace

Entertainment

  • 30-cm TV with cable channels

Outdoor areas

  • Deck/patio
  • Outdoor furniture
  • Terrace

Work spaces

  • 2 meeting rooms
  • Coworking space

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On the riverwalk

Things to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 units
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to May 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

ISKÖ BaseCamp Hôtel
Les Chalets de l'Ossau
Isko Basecamp & Eaux Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel
ISKÖ BaseCamp & Hôtel Eaux-Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel Eaux-Bonnes

Frequently asked questions

How close is ISKÖ Chalets Hotel to the airport?

ISKÖ Chalets Hotel is 37.7 mi (95-min drive) away from the Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at ISKÖ Chalets Hotel?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at ISKÖ Chalets Hotel on Oct 13, 2026 start from $245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ISKÖ Chalets Hotel have an airport shuttle?

Airport shuttle services are not available at ISKÖ Chalets Hotel.

Does ISKÖ Chalets Hotel offer free breakfast?

Free breakfast isn’t provided at ISKÖ Chalets Hotel, but buffet breakfast is offered for a fee of EUR 19 for adults and EUR 11 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at ISKÖ Chalets Hotel?

No, there is no casino at this aparthotel.

What time is check-in at ISKÖ Chalets Hotel?

Check-in start time: 5:00 PM; Check-in end time: anytime.

Is there free parking at ISKÖ Chalets Hotel?

This aparthotel offers free self parking.

Does ISKÖ Chalets Hotel have a pool?

ISKÖ Chalets Hotel features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does ISKÖ Chalets Hotel have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from April 1 to May 31.

Does ISKÖ Chalets Hotel have a spa?

This aparthotel doesn't have a spa, but it does offer sports massages.

How close is ISKÖ Chalets Hotel to downtown Eaux-Bonnes?

ISKÖ Chalets Hotel is 2.8 mi away from Eaux-Bonnes.

ISKÖ Chalets Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.6/10

Cleanliness

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed one night but it was a lovely chalet and would make a good base for walking etc The reception had a good choice for breakfast and a selection of pre made evening meals to purchase.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super location très bon service . Top
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful property mid way up the into the mountains. Cabin was a little small for our family of five. About 15 minutes to the Col d'Aubisque and 15 minutes down into Larun. It is a well placed property. The pool was a great way to relax after a day in the mountains. The hotel attendants were very nice, multi-lingual, and helpful.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Un petit coin bien douillet pour se ressourcer après une bonne journée de ski. Chalet cosy, bien aménagé, bien équipé confortable, calme et très proche de la station. Nous avons passé un très bon séjour.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Tout était parfait!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Tout était parfait
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Tout était parfait : La vue sur les montagnes depuis le chalet, la terrasse pour un déjeuner au soleil, la navette qui nous emmène en quelques minutes au pied des pistes de Gourette. L’ambiance cosy du chalet avec tout le nécessaire pour un très agréable séjour. Et de quoi se dépanner avec des bocaux ou autres produits , et un restaurant sur place.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Bel endroit

Nous avons passé 3 nuits dans un chalet prestige qui était très bien équipé et confortable avec une vue magnifique sur la montagne. Toutefois je pense que certaines choses pourraient être améliorées pour que le rapport qualité prix soit plus pertinent. Le tapis dans le salon est usé et taché, le canapé en tissu et les chaises sont aussi tâchés et ne donne pas trop envie de s'y asseoir. Nous avons mis des foutas dessus. Et les draps, bien que propres, avaient plein de petites taches noires. Le lino aussi étaient plein de petites tâches noires qui pourtant pouvaient s'enlever en frottant. Bref, quelques efforts à faire niveau entretien surtout pour le tarif élevé de la nuit mi-septembre. De plus nous avons eu des odeurs d'égouts dans la chambre et des petits vers dans le lit un soir qui étaient tombés d'une poutre. Nous l'avons signalé et nous avons eu des excuses mais aucun geste commercial pour autant. Je suis donc assez mitigée pour conseiller ce lieu, même si le cadre est magnifique, la piscine parfaitement équipée avec une vue époustouflante et le personnel très sympathique. Dernière précision, pas de clim dans les châlets et il a fait très chaud dans la chambre du haut alors que nous sommes mi-septembre, donc à éviter l'été je pense.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles is aanwezig. Huisje in prima staat, alleen de bedden zijn wat zacht naar ons idee. Zwembad top, restaurant is aanwezig, maar ook ben je snel in andere dorpjes
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Hotel tres confortable pour un séjour en famille. Je recommande.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Excellent endroit où demeurer, personnel très professionnel et courtois.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Le chalet est très bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le service sont irréprochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dégagé) est à couper le souffle. Si vous venez à Gourette, c’est ici qu’il faut séjourner !
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets et la décoration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dîné sur la terrasse les 2 soirs car bébé dormait mais l’hôtel propose un restaurant qui a l’air super. Nous avons profité de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irréprochables. Bref, je recommande. La vue (quand le ciel est dégagé) est à couper le souffle : on l’a eu 1 matin sur les 2. L’hôtel est en pleine nature et à 5 min à peine des œufs pour aller se balader en famille… et « suffisamment » excentré du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Week-end à Gourette

Notre week-end c'est très bien passé, juste la météo qui n'était pas géniale, mais sinon très beau chalet, très confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Communication
en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit déjeuner sur place … le minimum c’est de le préciser lors de la réservation… car compliqué de s’organiser … en arrivant nous trouvons un chalet propre, bien équipé mais cependant quelques détails laissent à désirer : plus d’eau chaude au bout de 3mn, machine à café défectueuse et les femmes d’entretien viennent nous réveiller à 9h alors que nous devons quitter le chalet à 10h…. bref nous sommes déçus de notre séjour et nous aurions aimé un geste de la part de l’établissement……..
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Détente au milieu des montagnes

Un havre de paix merci pour l’accueil qui était formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Espérons mieux après les travaux de rénovation en

Le séjour s’est bien passé,,le chalet est par lui-même très bien équipé et confortable…Mais ,,,,pour ce qui est de l’extérieur ( balcon,,terrasse et état des façades en bois ,, ) c’était très dégradé !! La télévision par fibre ne fonctionnait pas,, et la piscine et restaurant étaient en travaux !! Non accessibles !! Il faut ajouter qu’il a été promis un geste commercial à ce propos,, ce qui a été apprécié
Stayed 6 nights in Sep 2022
Verified review

6/10 Okay

Liked: Room comfort, communication

Site en travaux !! :-(

Le site est actuellement en travaux. La piscine était ouverte mais le système de chauffage ne fonctionnait pas. D'énormes bennes de gravats étaient stationnées juste devant la porte et les fenêtres. La 1/2 douzaine de véhicules des artisans qui travaillaient sur le chantier faisait des A/R réguliers et étaient stationnée devant le cottage.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Satisfait

Tres bon chalet , site tres reposant, tres bien.
Stayed 7 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Séjour dans un beau cadre au calme

Situation des gîtes face à la montagne avec vue sur le cirque de Gourette, la forêt en vis-à-vis, terrasse au sud et au calme suffisamment large pour accueillir des vélos. De l'espace à l'intérieur pour séjour en famille. Avons aussi profité de la piscine après les randos. Séjour plébiscité par toute la famille.
Stayed 7 nights in Aug 2020

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