4/10 Malo
Kaitlyn D.
6 jun. 2025
No le gustó: Limpieza
Unkept and frustrating
We stayed here for a long holiday weekend with family and friends. Overall, the property outside is cute and fits what we expected in terms of being a cabin/woodsy house. Upon arrival, however, we began to notice a number of problems. There was a ton of broken glass outside, broken glassware in the cupboard, and missing kitchen cookware. We contacted the host who sent out a team member to clean up and provide the missing items. The bigger issue came when we used the master bedroom shower, which resulted in water in the pipes POURING through the floor all over the kitchen. We reached out to the host who sent a plumber out for an entire day, and deemed the showers upstairs unusable for our stay. The sauna control board was also broken. At this point, we had lost an entire day to issues, which was disappointing and frustrating. While the host did offer us 15% of our money back for the issues, he stopped responding after our stay to confirm the refund. We reached out to him multiple times with no response and ended up having to reach out to corporate to get the partial refund. Overall, definitely would not return to this property as it doesn’t seem well kept by the host. All of these issues added up to a really frustrating weekend.
Kaitlyn D.
Se hospedó 3 noches en mayo de 2025