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4.4 out of 5

"Great staff, parking and accessibility " More

By a verified traveler on Sat 09 Mar 2024

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Hotel Description

Hotel near Durango and Silverton Narrow Gauge Railroad in Durango

In Durango

Within 3 miles (5 km) of this Durango hotel, you'll find Animas River and Durango and Silverton Narrow Gauge Railroad. Henry Strater Theater and Durango Arts Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Suite, 1 King Bed, Mountain View (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$121* Per night/room Apr 24 - Apr 25

Suite, 1 King Bed, Mountain View (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Mountain View (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Mountain View (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Springhill Suites by Marriott Durango ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites by Marriott Durango

Everyone (7) Couples (2) Family (5)
5 out of 5
Great staff, parking and accessibility

Posted by , from FARMINGTON on Mar 9, 2024

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5 out of 5
Nice

Posted by on Jun 30, 2023

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5 out of 5

Posted by on Jun 11, 2023

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5 out of 5
Walking paths along river, Friendly staff

Posted by on Jul 27, 2022

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Comment from Hotel Management

Aug 1, 2022 by Ro

Hi James! Thank you so much for the review! We are so glad you enjoyed your stay andwere able to explore the beautiful nature surrounding the property! We appreciate the kind words for our team. We look forward to seeing you again next time!

4 out of 5
Paid for a suite, but the room seemed more like a slightly larger than normal room

Posted by , from BROOKLINE on Jun 27, 2022

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Comment from Hotel Management

Jun 28, 2022 by Ro

Hi Keith! Thank you for the review! We are glad you enjoyed your stay and we look forward to welcoming you back again next time!

5 out of 5
😃

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 14, 2022 by Natesa Vaidya

Hi Jackie, Thank you for the review! We are so glad you enjoyed your stay with us. We loved having you and hope to see you again soon.

2 out of 5

Posted by , from ERIE on May 28, 2022

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5 out of 5

Posted by , from PEORIA on Nov 15, 2021

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5 out of 5
The room is awesome, reminds me of a nice room in Vegas. Check in was easy. Free water bottles is very nice!

Posted by on Sep 20, 2021

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Comment from Hotel Management

Oct 3, 2021 by Natesa Vaidya

Hi Larry, Thank you for the review! We are so glad you enjoyed your stay with us! Thank you for the awesome comparison to Vegas.

1 out of 5
Did not have a room for us. They said travelocity had cancel had room. We contacted Travelocity had you showed our room was still reserved. Then the told us they were over booked and next time make reservations on their web site. They were checking in a bus load of guests and the just gave our room away. We are 79 and 74 years years old and this was very stressful for us. Travelocity did nothing wrong it was Springhill suites fault. We have used travelocity for our bookings. We have used you for years and have never had one problem with you. We will not be booking another Marriot property. They did book us with another room after about an hour.

Posted by on Sep 16, 2021

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Comment from Hotel Management

Oct 3, 2021 by Natesa Vaidya

Hi Douglas, We try to tell guests to book directly with us, as these issues can be avoided. The issue with third-party websites is that they're systems are not updated with availability and rates as quickly as we would like, hence causing the confusion. We appreciate your honesty and do sincerely apologize for the confusion and inconvenience. Thank you for staying with us.

About the Springhill Suites by Marriott Durango

Location 77 MERCURY VILLAGE, Durango, CO 81301

Property Features

Springhill Suites by Marriott Durango offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Durango also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Durango hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2019
  • Breakfast available (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Durango Narrow Gauge Railroad Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Springhill Suites by Marriott Durango offers 100 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 49-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • LED television
  • Satellite channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 55.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Stes Durango
  • Springhill Suites BY Marriot Durango
  • Springhill Suites by Marriott Durango Hotel
  • Springhill Suites by Marriott Durango Durango
  • Springhill Suites by Marriott Durango Hotel Durango

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.