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Best Western Queens Hotel

3.0 star property
3-star hotel perfect for exploring Dundee

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Photo gallery for Best Western Queens Hotel

Bar (on property)
Reception
Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets
Interior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

View in a map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    ‪1 min walk‬
  • City Square
    ‪7 min walk‬
  • V&A Dundee
    ‪7 min walk‬
  • Dundee (DND)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dundee

City center stay.Steps from the hotel, you'll find Dundee Contemporary Arts Centre and Dundee Repertory Theatre. University of Dundee and Dundee Science Centre are also within half a mile (1 km).

What's nearby

  • University of Dundee - 1 min walk - 0.0 miles
  • Dundee Science Centre - 3 min walk - 0.2 miles
  • City Square - 7 min walk - 0.4 miles
  • V&A Dundee - 7 min walk - 0.4 miles
  • Discovery Point - 7 min walk - 0.4 miles

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪The Library Café - ‬4 min walk
  • ‪Duke's Corner - ‬7 min walk
  • ‪DCA - Dundee Contemporary Arts - ‬2 min walk
  • ‪The Phoenix - ‬2 min walk

About this property

Best Western Queens Hotel

3-star hotel perfect for exploring Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 53 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator (35 inch wide door)

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

How close is Best Western Queens Hotel to the airport?

Best Western Queens Hotel is 2.4 mi (11-min drive) away from the Dundee (DND) airport, the closest popular airport to the property.

Does Best Western Queens Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Queens Hotel.

How close is Best Western Queens Hotel to the beach?

This hotel is 3.8 mi (11-min drive) from Grassy Beach and 4.2 mi (8-min drive) from Broughty Ferry Seafront. Don't forget your sunscreen!

Does Best Western Queens Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Queens Hotel, but English breakfast is offered for a fee of GBP 12.50 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Best Western Queens Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Queens Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Queens Hotel?

This hotel offers free self parking.

Does Best Western Queens Hotel have a pool?

Best Western Queens Hotel does not have a pool.

Does Best Western Queens Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Queens Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Queens Hotel to downtown Dundee?

Best Western Queens Hotel is 0.4 mi away from Dundee.

Best Western Queens Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 179 out of 580 reviews
Rating 8 - Good. 252 out of 580 reviews
Rating 6 - Okay. 96 out of 580 reviews
Rating 4 - Poor. 39 out of 580 reviews
Rating 2 - Terrible. 14 out of 580 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable
Stayed 1 night in May 2025

4/10 Poor

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel used to be one of the very best in Dundee. Its such a shame to see how run down it has become. Needs renovation from top to bottom and training on customer services and standards for the staff.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When in Dundee, stay here.

We loved this hotel. It was so charming, loved the history, the high ceilings were delightful, as was the classic feel, accessible in all the ways-parking lot, lift. Loved the views of the city, breakfast was fantastic, AJ at the desk and Lorine in the restaurant were lovely. Only wished there were more friendly family restaurants in the immediate area.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally kind staff (all Scots are exceptionally kind) it's true its an old building. Floor slopes a bit here and there. Do ask for the quiet side of the building if bands are playing next soor
Stayed 2 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great central location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Gavin

Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
I received a WhatsApp message from, purporting to be from the hotel, asking for card details. I did phone the hotel to check if this was real, but no one got back to me so I presume it was spam. Communication I had from Expedia was that checkin was 1400, but it's actually 1500, so expect a snippy response from the front desk staff if you turn up 'early'. Room was clean and quiet and breakfast was decent. Very good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Stayed 2 nights in Apr 2025

8/10 Good

Paige

Stayed 1 night in Feb 2025

4/10 Poor

Rob

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

One of the worst

The place really needs updated. My room in particular was outdated, the mattress was non existent and extremely uncomfortable, there was a gap at the bottom of the door so you could hear absolutely everything. It also caused light to shine through so had to use my pillows to try block the light and dull the sound.
Stayed 1 night in Mar 2025

10/10 Excellent

ANUJ

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Inexpensive stay, not the most comfortable

Check in was easy and quick, there was lots of parking available, and the stay was fairly inexpensive. The hotel itself is quite dated and there was a bit of a musty smell. The smoke alarms are very sensitive and there are signs in the bathrooms to keep the doors closed so that steam doesn’t set off the alarms. Unfortunately a fire alarm went off at 3AM.
Stayed 1 night in Mar 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked into this older style hotel . Amazing staircase takes you to the bedrooms. We were fortunate to book a room with a double aspect view over the river Tay. The bonus waas the weather was good
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing stay

We had booked this hotel as a mother daughter visit as it is half way between our locations and thought it was ideal for the location, we soon became very disappointed on arrival to our room there was poo in our toilet and the flusher didnt work and basically came off in our hands, i had to visit the reception twice to try and get someone to fix it, which they finally did, the room was full of the tiny little white moths and they said they couldnt move us as they had no other rooms available, we had 3 pillows (if you could call them that) between 2 and we asked if we could have another pillow and reception just said they could find one as the hotel was full, we decided to eat breakfast on the last day and there was hardly any cooked breakfast there and what was there was dry especially the eggs, we had to chase our tea up too, they eventually bought out fresh stuff but by then it was too late, they only had 2 slices of bread for making toast, the cups for tea where stained and dirty and one had lipstick on it. Overall it was a very disappointing stay and the rooms need much work done as very tired and dated and the TV didnt work either, the only 1 good thing about the room was the shower was hot and powerful. Will not be staying again
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.
Stayed 1 night in Mar 2025

8/10 Good

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospital visit

Needed hotel close to hospital and this was very near. Room fine but a bit dated
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Business traveler
Liked: Staff & service
Disliked: Room comfort

Ok but dated

Booked kingsize bed but it ended up being 2 singles pushed together leaving a gap in middle Basic items missing (no iron and tv remote) Hotel could do with a paintjob was a bit dated Staff were pleasant and very helpful regarding missing items
Stayed 2 nights in Feb 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overnight stay but bit basic

Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great luck cation for central Dundee. Hotel is a little tired and dated but was very much good value for money
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel for the price convenience and price. Bar was soulless with no customers and only heavy on draught - one couple walked in and there was no staff to serve so they walked back out
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good, especially the staff who were as nice as could be.
Stayed 3 nights in Jan 2025

6/10 Okay

David, Sale

Disliked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025