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"We have stayed at the Stonegate several times but not in two years. We notice a general deterioration in the room conditions and greatly neglected co ... " More

By a verified traveler on Sat 07 Aug 2021

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Hotel Description

3.5-star hotel with free WiFi, connected to a shopping center

City center stay

You'll find Couchiching Golf and Country Club and Lake Couchiching within a 15-minute walk of this Orillia hotel. Couchiching Beach Park and Orillia Square Mall are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$78* Per night/room Mar 31 - Apr 1

Studio Suite, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stone Gate Inn ratings based on 9 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Stone Gate Inn

Everyone (4) Couples (2) Family (3)
1 out of 5
Travelocity didn't inform me that the property was being used to house homeless people. At the front entrance there was a smoking homeless person in a housecoat and slippers. Staff were all new, no room was available (ie specified 2 dbl beds) Had to go for supper and return 2 hrs later when one was prepared. Even then it took 1/2 hr to check in. Parking lot was a nightmare of frozen ice. Clearly no plowing service to clear the parking lot.

Posted by on Feb 25, 2022

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5 out of 5
Hotel has luxurious feel throughout. Molly at front desk was great

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 17, 2019 by Meghan McCarthy - Guest Services Supervisor

Thank you for taking the time to leave a review. We appreciate your feedback and hope to welcome you back again in the future!

5 out of 5
Great as it is! Will recommend to others. No problem

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 17, 2019 by Meghan McCarthy - Guest Services Supervisor

Thank you for taking the time to leave a review. We are so happy to hear you enjoyed your stay. We appreciate you recommending us to others. We hope to welcome you back again in the future!

4 out of 5
We weren’t there very long but the hotel was clean, staff was great and breakfast was decent for continental.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by Andrew

Thank you for your very kind review! Please do come back and visit soon.. Hospitably yours, Andrew Price Director of Operations

2 out of 5

Posted by on Jun 21, 2023

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4 out of 5
All good

Posted by on Apr 15, 2022

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2 out of 5

Posted by on Nov 13, 2021

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4 out of 5

Posted by on Sep 2, 2021

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4 out of 5
We have stayed at the Stonegate several times but not in two years. We notice a general deterioration in the room conditions and greatly neglected condition of the exterior- trash and cig butts in parking area and weeds in green areas. We hope you are able to improve conditions for our next stay. Note staff and service were excellent. Resident Cory seemed like a very nice man. Thank you

Posted by on Aug 7, 2021

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Renovations + Closures

The following facilities or services will be unavailable from March 25 2024 to March 28 2024 (dates subject to change):

  • Swimming pool

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Spa tub

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 483 square feet (45 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Stone Gate Inn. Self parking is free. This 3.5-star Orillia hotel is smoke free.

  • 48 guestrooms or units
  • 4 levels
  • 483 sq ft of conference space
  • 45 sq m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Stone Gate Inn offers 48 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily. The hotel hosts a free manager's reception daily.

Stone Gate Inn has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property provides shuttle service to and from Casino Rama on Friday and Saturday evenings. Shuttle reservations are required at time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per stay.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 50 (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stone Gate Inn
  • Stone Gate Inn Orillia
  • Stone Gate Orillia
  • Hotel Stone Gate
  • Stone Gate Hotel Orillia
  • Stone Gate Inn Orillia, Ontario
  • Stone Gate Inn Hotel
  • Stone Gate Inn Orillia
  • Stone Gate Inn Hotel Orillia

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.