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"Wonderful staff who were extraordinarily friendly, helpful and kind. A few glitches with the shower, but the beds were comfortable and everything cle ... " More

By a verified traveler on Tue 22 Oct 2019

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Hotel Description

3-star hotel near Dublin Zoo

City Centre Dublin stay

Within a 15-minute walk of this City Centre Dublin hotel, you'll find Dublin Zoo and Guinness Storehouse. Saint James's Hospital and Kilmainham Gaol Historical Museum are also within 2 miles (3 km).

Coffee shop, bar/lounge

This hotel features a bar/lounge, a coffee shop, and free WiFi in public areas. Luggage storage is provided and the front desk is staffed around-the-clock.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$92* Per night/room Apr 2 - Apr 3

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Phoenix Park Hotel ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Phoenix Park Hotel

Everyone (5) Couples (2) Family (2)
4 out of 5

Posted by on Oct 31, 2023

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4 out of 5
Wonderful staff who were extraordinarily friendly, helpful and kind. A few glitches with the shower, but the beds were comfortable and everything clean.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 26, 2019 by Phoenix Park Hotel

Thanks for staying with us. We appreciate your feedback!

3 out of 5
We were not expecting much from this hotel, but we were very disappointed by the cleanliness of the carpet and walls and how loud the property was. The dark red carpet definitely needs to be replaced as our room was covered in stains and dark spots. The walls need a layer of paint as there were splatters of who-knows-what on the off white walls near the beds and on the bathroom walls. We were only in our room to shower and sleep, but while there we must have been under a stair case or under a room that had running children or drunk people. We tried calling down the first night and no one answered the reception phone. We also tried to talk to someone the next morning and there was a line at reception so we just went one with our day. We got what we paid for, but we won’t be staying here again.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 29, 2019 by Phoenix Park Hotel

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The property is clean , room is acceptable, the service is weak , the location is hard to park at , but it is a city and lots of traffic Would I stay there again , no Jim

Posted by on Apr 9, 2019

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2 out of 5

You can do better

Pros: The breakfast was very nice - great scones and tea.
Cons: Please update the decor and make sure the rugs are clean and updated. They looked very dirty. The reception staff was just plain grumpy.
Location: This was further west than we realized but if you want to go go Guiness this is an excellent location. Probably 20-30 min walk to Temple Bar area
Okay location but street was a bit tired an sketchy looking. Reception staff was not friendly at all and seemed to be irritated by any questions we had. The wait staff for breakfast however were very nice. We had issues confirming out reservation - told by night staff that they didn't have us and didn't know who Travelocity was. Took multiple calls with Travelocity to get things squared away. This is not luxe accommodation at all. Very basic and small. Old and tired decor. The bathroom was clean though and that was nice and the continental breakfast was good.

Posted by , from Colorado, USA on Apr 8, 2018

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3 out of 5

Nice but better hotels are in the area.

The staff here were great. The building is old and looks that way. My window leaked water due to the rain.

Posted by , from Phila, PA on May 26, 2017

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2 out of 5

Location near Train Station only Positive

Pros: Location
Very basic but location was good if you are taking the train early next morning.

Posted by , from Indiana on May 13, 2017

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4 out of 5

Great hotel away from the tourist hot spots

Pros: Its location next to Phoenix Park, away from the hustle of the City Centre, close enough for a nice stroll by the river.
Cons: Phones inside the rooms for local calls.
If you are travelling to experience Dublin, and Ireland as a whole, this is a great place to stay. It is a clean, safe and staffed with great individuals. The rooms are basic, but you are in Dublin and you should just be needing a place to lay your head at night, so the fact there are no frills here is great for the person exploring all the city has to offer. It is located extremely close to public transportation hub of Heuston Station, where you can hop on a train to Galway or jump on a bus or tram to head to the city centre. A great base to explore from!

Posted by , from Kentucky on Mar 18, 2017

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4 out of 5

Friendly staff and clean rooms.

My room was a little small, but it was clean and all I needed. The staff was very helpful, letting me drop off my bag early and allowing me to keep it there after check out. I would certainly consider staying here again.

Posted by , from Portsmouth, VA on Oct 10, 2016

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Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Phoenix Park Hotel also features tour/ticket assistance, coffee/tea in a common area, and an elevator. This 3-star Dublin hotel is smoke free.

  • 28 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Connolly Station (3.3 km / 2 mi)
  • Metro station: Heuston Tram Stop (0.3 km / 0.2 mi)

Room Amenities

Phoenix Park Hotel offers 28 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8 AM to 10:00 AM.

Berrylane Bistro - This bar serves breakfast only.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7.5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Park Hotel Dublin
  • Phoenix Park House Hotel Dublin
  • Phoenix Park Hotel Hotel
  • Phoenix Park Hotel Dublin
  • Phoenix Park Hotel Hotel Dublin

National Rating

Fáilte Ireland (The National Tourism Development Authority) assigns an official star rating for accommodations in Ireland. This Hotel property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.