Find and Compare Romantic Hotels in Masaya Department

"The staff was amazing. Nicaraguans are so friendly, attentive, and full of life. The room was in poor condition: the shower head fell off, the towels were frayed, the refrigerator was leaking and full of sand, the top sheet on the bed felt like paper. The bed was on roller. If you didn’t jump unto it, you might fall to the floor. There was no remote for the air conditioner. It was freezing. The drying rack on the porch broke off. THE FOOD WAS ALMOST INEDIBLE. I ate gallopinto (rice and beans) and cold bread with butter for most meals. The food at the pool was worse. The main food area/bar had slippery tiled floors. "

"From the beginning, Juan Carlos was on top of things from making sure everything was in order and ensuring that our arrival was managed accordingly. The location, the place and most of all the staff amazing. Francisco and Erick were superb from the check in till the end. Muchas gracias. "