2/10 Terrible
becki w.
30 may. 2025
No le gustó: Limpieza
Needs TLC
The previous renters smoked cigarettes and marijuana in excess in the pool house. Upon opening the door to the pool house, where my daughter and her two small children would be residing during our vacation, we were overcome with the smell of pot and cigarettes. I immediately contacted the owner, who apologized profusely. However, the only solution she had was to have her pest control- property maintenance person come and spray Febreze throughout the pool house and get an ion diffuser to help with the odor. The Febreze only masked the smell and the diffuser only helped in the room it was placed in. The smell remained in the house the entire trip. Our entire first day of the trip was inconvenienced due to this, but we were only offered a small refund. The maintenance person came one other time throughout our stay to check on the pool house, but my daughter and her family had gone in to take a nap and we didn’t want the baby to be disturbed. On top of this we had other issues- The grill did not work properly. We had to finish our grilled shrimp on the stove due to it not cooking at a high enough temperature - waking up two different mornings around 6:00 am to the smoke detector going off - the sheets on the pull out bed in the pool house had not been changed- and the only bath for the babies to use had a faulty plug for the drain. This place desperately needs a full time property manager
becki w.
Se hospedó 5 noches en mayo de 2025