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Red Roof Inn & Suites Middletown - Franklin

2-star property
3510 Commerce Drive, Franklin, OH 1-855-201-7819

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2.9 out of 5
See all 11 Travelocity Reviews

"Pool was cold, tub was filthy, toilet had green stuff growing. Said they just remodeled but I didn’t see it. " More

By a verified traveler on Mon 19 Nov 2018

Points Of Interest

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Hotel Description

Franklin guestrooms with free WiFi

Near the airport

A stay at this hotel places you within half a mile (1 km) of Atrium Medical Center and 6 miles (10 km) of Miami Valley Gaming. Treasure Aisles and Cincinnati Premium Outlets are also within 6 miles (10 km).

Business services

An indoor pool is featured at this hotel, along with self parking. WiFi in public areas is free. Business travelers can take advantage of the business center.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 49 guestrooms also offer free WiFi and LED TVs with digital channels. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$57* Per night/room Apr 26 - Apr 27

Superior Room, 1 King Bed (Jetted Tub, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Smoke Free)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Red Roof Inn & Suites Middletown - Franklin ratings based on 11 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn & Suites Middletown - Franklin

Everyone (10) Family (1)
1 out of 5
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Posted by on Oct 2, 2019

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5 out of 5

Posted by on Sep 16, 2019

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1 out of 5
First off 100 deposit that was wrong think ppl sreals y yhey deposit very wrong Second it smelled like pee and got sick from it . Couldnt sleep ppl going on next room making a racket and dog bark. Swimming pool molded walls no towel, bottom of pool was rough and had stuff down in it way to much clorine no breakfast as i was told they was. Bathroom so small u cant turn around. I want or would like a refund. That was not worth 74.89 I will not go back or referr anyone there. Im very mad. I drove 3 hours and this happened. Grr

Posted by on Apr 21, 2019

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3 out of 5
Pool was cold, tub was filthy, toilet had green stuff growing. Said they just remodeled but I didn’t see it.

Posted by on Nov 19, 2018

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Comment from Hotel Management

Nov 21, 2018 by Linda

Thank you for your feedback. I apologize about the pool being cold, our heater went out and just waiting for it to arrive. We finished phase I of our remodel a couple of months ago. We have all new flooring, lighting and furniture. Phase II will begin in the very near future; all the bathrooms will be remodeled, also new carpet in hallways and the pool area as well.

2 out of 5

Garbage smells

The overall experience was a little worse than times I have had at this same place before. The hallway leading to the back door smelled of rotten garbage for consecutive days. I'm not sure where it was coming from, but made me not want to go in or out of my room too often.

Posted by on Jul 4, 2017

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Comment from Hotel Management

Aug 14, 2017 by Red Roof Inn and Suites

Sorry your experience was not a good one, but would like to thank you for your feedback. We are working on fixing any issues here in the hotel so your feedback really does help.

3 out of 5

Help! No air. LOL

Pros: Convenience for the location we needed to be at. McDonald's is next door!
Cons: Some new furnishings.
Location: N/a. All business this trip.
It was stuffy when entering the room. Tried to turn on the air/heat unit and it did not work. Instead of moving us to another room the front desk person came up and worked on it. And, knew what they were doing. Reset twice and it worked!

Posted by on May 5, 2017

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Comment from Hotel Management

May 12, 2017 by Albert

Thank you for taking the time to write a review about your stay with us. please let us know if can help any on our next stay with us. would like to apologize for the unit not working well when you check in.

1 out of 5

Terrible experience

Room heater did not work. Called down to front desk and was told it needed to heat up. I mentioned I had been there 30 minutes and it had not heated up at all, only cold air blew out. He said he would be up to check on it. Another 30 minutes went by and I called again, you said you would be up to check on the heater I said. He made it up 10 minutes later. Said sorry there was nothing he could do and there were no available rooms. I asked for 4 blankets. Two for me and two for my daughter. He said we could have one a piece, that was the best he could do. It was in the 30's this night. My daughter and I slept in sweatshirts and socks trying to get warm. The next morning I went down to check out and asked for a discount on my room seeing we froze and didn't get much sleep at all. They tried to hand me a 15% off coupon for a future stay. I had to laugh at that ridiculousness, I will never stay here again. I was told there was nothing else they could do. I asked for a manager. She was sleeping and they couldn't call her. (So glad someone got some sleep). The manager did call me when she got in and offered me 10% off my stay. Better than nothing I guess. Never again.

Posted by on Oct 22, 2015

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5 out of 5

Great place and a great rate!

Pros: Cleanliness, location, price.
Cons: Maybe add breakfast for people who wake up to eat it. I don't so it was okay for me.
Location: Close to Miami Valley Gaming if you like Slot machines.
I was really surprised about the Red Roof Inn in Middletown/Franklin. I usually think of Red Roof Inn's as 'dirty' hotels. I even requested a 'clean' room when I booked. I booked so late and they were like one of the only hotels left that are NOT on the national bed bug registry, which I check every time before I travel and still check the beds and rooms completely. I usually pay over 100 for a hotel and when this one was only a little over 50 I was worried. It has been renovated and has all new beds, bedding and flat screen TV's. We travel to Cincinnati, OH a lot and will be using this hotel again! One thing to add just in case you can't do stairs. No elevator, so ask for a 1st floor room if you can't do the steps to the 2nd floor.

Posted by , from Columbus, Ohio on Oct 12, 2015

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5 out of 5

Nice Hotel, Located close to Traders World.

Pros: Clean, easy to find, location. THE STAFF.
Cons: We were well pleased.
Location: Just off the interstate. close to traders World, 25 miles from Cincinnati Zoo.
The Room was nice & clean, The staff went out of their way to accommodate you. Located close to several places to eat.. Easy to find, just off I75.

Posted by , from Indiana on Aug 24, 2015

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3 out of 5
Pros: Front desk lady very helpful. Assisted me in taking my bags UP THE STAIRS. No elevator.
Cons: Bath counter too low-at mid thigh( recently renovated??). LOUD noisy cheap vent half hanging off ceiling.
Location: Many top named restaurants, kroger/gas. Outlet mall close by (exit 29).
Easy on/off I-75. Across the street from McDonalds Indoor pool 24 availability of coffee tea

Posted by , from dtw on Jul 27, 2015

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About the Red Roof Inn & Suites Middletown - Franklin

Location 3510 Commerce Drive, Franklin, OH 45005

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn & Suites Middletown - Franklin. Parking is available for a fee. This Franklin hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 2 levels
  • Built in 1993
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: James M. Cox Dayton Intl. Airport (DAY) (54.4 km / 33.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Red Roof Inn & Suites Middletown - Franklin offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Hotel Franklin Middletown
  • Red Roof Inn Middletown Franklin
  • Red Roof Inn Middletown Franklin Hotel
  • Red Roof Inn Middletown
  • Hotel Red Roof Inn & Suites Middletown - Franklin Franklin
  • Franklin Red Roof Inn & Suites Middletown - Franklin Hotel
  • Hotel Red Roof Inn & Suites Middletown - Franklin
  • Red Roof Inn & Suites Middletown - Franklin Franklin
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  • Red Roof Inn & Suites Middletown - Franklin Hotel
  • Red Roof Inn & Suites Middletown - Franklin Franklin
  • Red Roof Inn & Suites Middletown - Franklin Hotel Franklin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.