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4.4 out of 5

"the property is beautiful, staff is helpful Room was hot and stuffy " More

By a verified traveler on Mon 03 Oct 2022

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Hotel Description

3.5-star boutique hotel near Plaza de Armas

Heart of Cusco

With a stay at this Cusco Historic Center hotel, you'll be steps from San Pedro Church and Iglesia y Convento de Santa Clara. Plaza de Armas and San Pedro Market are also within half a mile (1 km).

Free shuttle, breakfast

Free WiFi in public areas, a terrace, and a garden are available at this hotel. Enjoy perks like free breakfast and free airport drop-off. Luggage storage and a safe deposit box are also provided.

Economy Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$83* Per night/room Mar 30 - Mar 31

Traditional Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Traditional Triple Room, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Traditional Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Traditional Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Union Hotel Cusco ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Union Hotel Cusco

Everyone (5) Couples (1) Family (1)
4 out of 5
the property is beautiful, staff is helpful Room was hot and stuffy

Posted by , from PHILADELPHIA on Oct 3, 2022

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Comment from Hotel Management

Oct 4, 2022 by Jorge Lazo

Dear Michelle,Thank you for staying at Union Hotel Cusco. It's good to know that you could enjoy your stay at the hotel and enjoy the atmosphere of its surroundings as well. We are taking notes about the room in order to improve it.We are looking forward to see you soon again.Kind regards,Jorge LazoGeneral ManagerUnion Hotel Cusco

4 out of 5

Posted by on Aug 22, 2022

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5 out of 5
This little hotel is a fabulous gem in Cusco! The property is lovely, the rooms immaculate and I can’t say enough about the how the staff went above and beyond to meet every need. We experience pretty bad altitude sickness on the first part of our stay and everyone here went above and beyond to assist us. We even cancelled the hotel we had arranged for the second half of our trip in Cusco and arranged to stay here again. Leaving this hotel to return home felt like leaving family.

Posted by , from Riva on Jul 4, 2022

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Comment from Hotel Management

Jul 6, 2022 by Jorge Lazo

Dear Lorie, Thank you very much for choosing Union Hotel Cusco!!! We are more than glad to read that you have had a perfect stay at the hotel and also we are pleased to know that we have managed to exceed your expectations. It is a great motivation for us and all the staff will be happy to hear your words. We expect to see you again soon. Kind regards Jorge Lazo General Manager Union Hotel Cusco

5 out of 5

Posted by , from SALT LAKE CITY on Jun 11, 2022

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5 out of 5
We traveling from NY and This was our second stop in Peru!!! In the checkin had a lil mishap but overall everything was great and it made up for the checkin!!! The hotel is very clean and helpful theirs only stairs and they carried my heavy heavy luggage up and down for me!!! The breakfast was awesome couldn’t enjoy as much cause getting up to do excursions in the morning at 4am but let me mention that they would bring us coffee or tea your choice with bread and a fruit in the morning before left for excursion and to the room with free of charge everyday before we left to our excursion that’s a plus!!! The first day my friend got sick cause of the altitude they immediately attended her with tea, herbs and oxygen!!! Real attentive !!! Close by everything walking distance!! Very clean nice room with heated floor in bathroom!!! Heating great shower awesome overall stay was great

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 27, 2019 by Jorge Lazo

Dear guest, Thank you very much for choosing Union Hotel Cusco!!! We are more than glad to read that you have had a perfect stay at the hotel. It is a great motivation for us and all the staff will be happy to hear your words. We expect to see you again soon. Kind regards Jorge Lazo General Manager Union Hotel Cusco

4 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 24, 2019 by Jorge Lazo

Dear Guest, Thank you for your score!!! Best regards, Jorge Lazo General Manager Union Hotel Cusco

4 out of 5
Good location. Great staff. My stay here was convenient. Thanks again

Posted by on May 4, 2019

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Comment from Hotel Management

May 6, 2019 by Esplendor Cusco Perú Staff

Dear guest, Thank you very much for choosing Esplendor Cusco Perú. We are really happy to know that you had a great experience with us. We all work really hard in order to offer a memorable stay to our guests. We expect to see you again in the future. Best regards

4 out of 5

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by Jorge Lazo

Dear Guest, Thank you for rating us. Best regards, Jorge Lazo General Manager

5 out of 5

Fantastic hotel in the heart of Cusco

Adorable upscale yet quaint boutique hotel steps away from the San Pedro Market. Beautiful decor, quiet, friendly staff, comfortable rooms, fantastic breakfast, our stay was perfect in every way.

Posted by on Mar 14, 2018

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Comment from Hotel Management

Mar 15, 2018 by Esplendor Cusco Staff.

Dear guest, Thank you for choosing Esplendor Cusco. for your stay. We are glad to know that you enjoyed your stay during your trip. We look forward to seeing you soon. Kind regards, Esplendor Cusco Staff.

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the hotel to the airport is free (available on request). A terrace, tour/ticket assistance, and an arcade/game room are also featured at the boutique Union Hotel Cusco. Smoking is allowed in designated areas at this Colonial Cusco hotel.

  • 43 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2015
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: San Pedro Station (0.6 km / 0.4 mi)
  • Property shuttles: Free airport drop-off

Room Amenities

Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • In-room dining
  • LED television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Guests are served free local cuisine breakfast daily from 6:00 AM to 9:00 AM.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Union Hotel Cusco offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Union Hotel Cusco

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplendor Hotel Cusco
  • Esplendor Cusco
  • Esplendor Hotel
  • Esplendor
  • Union Hotel Cusco Hotel
  • Union Hotel Cusco Cusco
  • Union Hotel Cusco Hotel Cusco

You should know

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.