2/10 Terrible
Daniel
Traveled with family
Apr 29, 2024
Disliked: Cleanliness, property conditions & facilities
Our experience was unfortunately not what we had hoped for. From the moment we arrived, there were signs that this place needed serious attention. The exterior of the building bore visible cracks and neglected paintwork, with awnings showing wear and tear. The presence of exposed wires added to the overall sense of neglect and lack of maintenance.
One of the concerning aspects was the structural integrity of the building itself. It was apparent that the windows and air conditioning units were not properly aligned, suggesting potential issues with construction or upkeep. This, coupled with the general disrepair, raised safety concerns.
Navigating the hotel's layout only added to our unease. The back entrance, facing the parking lot, was inaccessible, forcing us to take a detour past what appeared to be an abandoned restaurant. This lack of a functional entry point detracted from any sense of security or comfort.
Upon glimpsing the lobby, it became evident that the organization and upkeep of the interior mirrored the external state of disrepair. This further solidified our decision to seek alternative accommodations, prioritizing our safety and peace of mind.
While our experience was disappointing, we hope that this review serves as a cautionary note for fellow travelers. It's essential to prioritize safety and comfort when choosing accommodation, and unfortunately, the Mark Twain Hotel fell short in these regards during our visit.