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Pullman Pattaya Hotel G

5.0 star property
5-star beachfront hotel near Pattaya Beach

Choose dates to view prices

Photo gallery for Pullman Pattaya Hotel G

Aerial view
Property video
Surfing/boogie boarding
On the beach, sun loungers, beach towels, beach massages
1 bedroom, down comforters, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym

Explore the area

View in a map
445/3 Moo 5, Soi Wongamart, Pattaya-Naklua Road, Pattaya, Chonburi, 20150
  • Terminal 21 Pattaya
    ‪2 min drive‬
  • Pattaya Beach
    ‪3 min drive‬
  • Pattaya Beach Road
    ‪3 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪40 min drive‬

Room options

View all photos for Premium Room, 2 Twin Beds

1 bedroom, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Sea View

1 bedroom, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Pool View

1 bedroom, down comforters, in-room safe, desk

Room, 2 Twin Beds, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Sea View

1 bedroom, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Premium Room, 1 King Bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (1 King size bed and 1 Bunk bed)

Family Room (1 King size bed and 1 Bunk bed) | 1 bedroom, down comforters, in-room safe, desk

Family Room (1 King size bed and 1 Bunk bed)

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access, Sea View

Executive Room, 2 Twin Beds, Club Lounge Access, Sea View | 1 bedroom, down comforters, in-room safe, desk

Executive Room, 2 Twin Beds, Club Lounge Access, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 2 Twin Beds

7.6 out of 10
Good
(7 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club Lounge Access, Sea View

Executive Room, 1 King Bed, Club Lounge Access, Sea View | 1 bedroom, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Club Lounge Access, Sea View

8.0 out of 10
Very good
(8 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Bedrooms (1 King Size and 2 Single Size Beds)

Premium Room, 2 Bedrooms (1 King Size and 2 Single Size Beds) | 1 bedroom, down comforters, in-room safe, desk

Premium Room, 2 Bedrooms (1 King Size and 2 Single Size Beds)

  • 926 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Pool Access

Premium Room, 1 King Bed, Pool Access | 1 bedroom, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Pool Access

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Pool View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

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In-room safe, desk, laptop workspace, blackout drapes

Holiday Inn Pattaya by IHG

Central Pattaya
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
$112 nightly
The price is $121
Sep 24 - Sep 25
Total with taxes and fees
Holiday Inn Pattaya by IHG

About the neighborhood

Pattaya

On the beach.Your stay at this North Pattaya hotel places you within 2 miles (3 km) of Pattaya Beach and Pattaya Beach Road. Wong Amat Beach and Bamboo Beach are also within half a mile (1 km).

What's nearby

  • Wong Amat Beach - 2 min walk - 0.1 miles
  • Sanctuary of Truth - 19 min walk - 1.0 mile
  • Terminal 21 Pattaya - 2 min drive - 1.0 mile
  • Pattaya Beach - 3 min drive - 1.2 miles
  • Pattaya Beach Road - 3 min drive - 1.2 miles

Getting around

  • Pattaya Station - 15 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 92 min drive

Restaurants

  • ‪Chill Out @Pullman Aisawan - ‬1 min walk
  • ‪Surf & Turf Beach Club & Restaurant - ‬4 min walk
  • ‪The Beach Club - ‬1 min walk
  • ‪Yua Cafe - ‬4 min walk
  • ‪BLUE SIAM - ‬8 min walk

About this property

Pullman Pattaya Hotel G

5-star beachfront hotel near Pattaya Beach
Pullman Pattaya Hotel G offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces.

A business center and 15 meeting rooms are available. A children's pool, spa services, and a library are also featured at the luxury Pullman Pattaya Hotel G. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 353 guestrooms or units
  • 12 levels
  • 2 buildings
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pullman Pattaya Hotel G offers 353 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Abb Semonin Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior

Dusit Thani Pattaya

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
$92 nightly
The price is $99
Sep 19 - Sep 20
Total with taxes and fees
Dusit Thani Pattaya

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 700 for adults and THB 350 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1765.5 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 700 for adults and THB 350 for children
  • Airport shuttle fee: THB 3000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1765.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pattaya G
Pattaya Hotel G
Pattaya Pullman
Pattaya Pullman G
Pullman G
Pullman Hotel G
Pullman Hotel Pattaya G
Pullman Pattaya G
Pullman Pattaya G Hotel
Pullman Pattaya Hotel G
Pullman Pattaya Aisawan Hotel Pattaya

Frequently asked questions

How close is Pullman Pattaya Hotel G to the airport?

Pullman Pattaya Hotel G is 30.4 mi (52-min drive) away from the Utapao (UTP-Utapao Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Pattaya Hotel G?

As of Sep 3, 2025, prices found for a 1-night stay for 2 adults at Pullman Pattaya Hotel G on Sep 22, 2025 start from $82.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Pattaya Hotel G have an airport shuttle?

Pullman Pattaya Hotel G offers an airport shuttle 24 hours a day, on request, for a charge of THB 3000 per vehicle, one-way.

How close is Pullman Pattaya Hotel G to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Pullman Pattaya Hotel G offer free breakfast?

Free breakfast isn’t provided at Pullman Pattaya Hotel G, but buffet breakfast is offered for a fee of THB 700 for adults and THB 350 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Pullman Pattaya Hotel G?

No, there is no casino at this hotel.

What time is check-in at Pullman Pattaya Hotel G?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in.

Is there free parking at Pullman Pattaya Hotel G?

This hotel offers free self parking and valet parking.

Does Pullman Pattaya Hotel G have a pool?

Pullman Pattaya Hotel G features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does Pullman Pattaya Hotel G have a restaurant?

Pullman Pattaya Hotel G is home to The Beach Club Restaurant, which features light fare.

Does Pullman Pattaya Hotel G have a spa?

Pamper yourself with a day at Abb Semonin Spa, where you can enjoy body wraps, beach massages, and aromatherapy.

How close is Pullman Pattaya Hotel G to downtown Pattaya?

Pullman Pattaya Hotel G is 2.5 mi away from Pattaya.

Pullman Pattaya Hotel G Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great place!
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times, just love it!
Stayed 10 nights in May 2025

10/10 Excellent

Darien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 1 night in May 2025

10/10 Excellent

Darien

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2025

6/10 Okay

James

Stayed 2 nights in Apr 2025

6/10 Okay

Alan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

SHOP AROUND

Very below par standard not rated much higher than a 3*. We stayed at pool rooms were many floors are rotton and barriers unsafe to to wood rot. Main poil area not cleaned while we were there. Over priced beer at THB 210 yet whist on beach THB 60. Highly recommended to view on other hotels as this on is tierd
Stayed 5 nights in Apr 2025

8/10 Good

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Branden, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off I want to say I actually had to pay twice for my stay. It was no ones fault but my own. I accidentally made the reservation for the wrong day but luckily they had rooms available. The lady at the front desk was so pleasant and accommodating. This is an amazingly beautiful hotel with a grandiose entrance featuring an indoor koi fish pond and waterfall with stunning views and a breakfast buffet that's simply breathtaking!!! .... No need to look at any other hotel locations STAY HERE!!!!!
Stayed 1 night in Apr 2025

8/10 Good

henry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly like Reception K. Piera and Bow. Cafe staff Leo, Peter and Home. They are the Stars of the hotel who enhance the image and value of this property. Look forward to see more enhancements made by new F&B Director Toby on variety snd quality of foods in breakfast buffet and the new Salad station. Dark sunglasses shouldn’t be wearing by Banquet staff who comes to help in breakfast buffet. He can just “see “ and “no see,” just standing there with no eyes contact with customers and shouting to the staff in the noodles and egg stations in front of guests. Disturbing! Suggests add more hotel trainees who are trained by the cafe to serve the gussets with hearts with senses of belonging. Banqueting staff handling function by function, lack of heart to serve or to provide added value services to hotel guests like Leo, Peter, Home and other cafe staff, collecting empty dishes, refill coffees or drinks to guests when they have time. Regular guests should’t be down graded to lower grade of rooms because of regular touch up of rooms as there is no added value and room size is the same with hot water problems (now fixed by Piera) , pvc writing mat on the desk are chipped, on the contrary pencil are provided in room , people are using note book now. The interior designer should be fired. In the new hotel , interior is even must better and serve to the guests’ needs . The damaged drainage ditch covers near the cafe tables with umbrellas should be replaced asap
Stayed 4 nights in Apr 2025

10/10 Excellent

Krathin

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family

A gem in Pattaya.

Great staff. Wonderful facilities and service . Highly recommended. Great location to walk out and get a massage or some local food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time, staff were wonderful. Especially Lenin the dining room and Patty at the bar area.
Stayed 13 nights in Mar 2025

8/10 Good

Ako

Traveled with group
Liked: Staff & service, amenities
Good
Stayed 15 nights in Feb 2025

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities
Menu was good but expensive, gym equipment a bit run down, children’s activity was very poor. Pools were very good, but change rooms need upgrading
Stayed 3 nights in Mar 2025

6/10 Okay

Shirley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Looks like 5star on website but reality is far from this…..
Stayed 19 nights in Feb 2025

8/10 Good

henry

Liked: Cleanliness, staff & service
Front Desk or the F n B staff are very friendly and courteous. With the new arrival of the F n B Director, looking forward to see more positive changes. The arch shaped desk in the newly renovated rooms are not very functional. Desk should be attached to the wall. Now things easily dropped onto the floor. Glad to see the hot water problem in the shower resolved this time. I almost got burned with the hot water in the so called newly renovated rooms last time . Thanks to the Ms Piera FOM who insisted so much with the Engineering Department to resolve the problem. Captain Ow at the poolside restaurant is a real STAR of the hotel who is working hard running round to serve and to supervise the operation. Greet all the guests . He knows regular guests. Bell Counter staff are real friendly people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anoma

Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Iesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite nice place to stay for quite and relaxation week. The one comments I have is that it has only two elevators, which sometime get very busy and people waiting outside.
Stayed 1 night in Feb 2025

8/10 Good

Karma Tshering

Stayed 2 nights in Feb 2025

8/10 Good

Pawinee

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, beachfront hotel but bit pricy compared to what i have paid for room & amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Kiran

Stayed 2 nights in Dec 2024

2/10 Terrible

Natalie, New York

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this place 0 stars, I would. My mom used to stay at Pullman twice a year for 3 weeks each time. This time we needed to extend her stay for 9 days because she had a Dr’s appointment at Bangkok Hospital but the hotel didn’t have the same room category through Expedia. The hotel demanded cash to keep the same room. When i spoke to hotel directly and to Expedia, I was told that no payment was necessary to stay in the same room. However, at check out they withheld $240 for the room after we spent thousands of $$$ over the year. If they sold out the room that’s a different story but don’t demand money from your regular customer. Petty and sad business model. It’s not about money but about service. Needless to say we will not be back.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!! Clean beautiful great food lovely staff! And mostly, beach is right Infront of you!! We wokld definitely go back to this hotel. Airport is only 1.5 hours away and all tourist spots to see are in the same are!! I’m glad we stayed here rather than Bangkok. Everyday swimming and have our own Hotel’s sun beds and facilities really made it even more luxurious and amazing! Thank you Pullman! I highly recommend esp for families!⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Dec 2024

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast by the beach
Stayed 4 nights in Nov 2024

4/10 Poor

Su

Traveled with family and small children
Liked: Cleanliness
1)Reception charged THB 2,000 credit card for deposit, instead of holding on to it. I found out few days later that someone has tried to use my credit card but was declined by my bank. This is the only place I used my travel credit card. My card was canceled to prevent other suspicious activities. 2)it is inconvenient for handicap who needs wheelchair for move around. The ramp is way too steep and needs help from staff. 3) we booked 2 connecting rooms one was ready but the other was not ready by check in time. Though that connecting room was done we were not able to get in as there is not enough staff to send up the key card. 4) someone smoked at night and it came through the vent. We reported the reception and it took them forever to come up to check. My brother has to go to the reception himself to get someone to check what is going on. They have to move to another room to escape from the cigarette smell. 5) overall the staff are friendly and helpful, except the front desk.
Stayed 2 nights in Nov 2024