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Hotel Description

Upscale ski-in/ski-out hotel with spa

Near the slopes

You'll be steps from Montana - Cry d'Er Gondola and within a 10-minute walk of Miniature Train Museum with a stay at this Montana hotel. Golf Club Crans-sur-Sierre and Violettes Express Gondola are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features ski-in/ski-out access, a full-service spa, and a restaurant. There's a free ski shuttle, and ski rentals, ski passes and ski storage are available on site. Families will appreciate the playground, onsite laundry facilities, and in-room childcare.

Free WiFi, balconies

The 56 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include balconies and refrigerators.

Forest Superior

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$356* Per night/room Aug 2 - Aug 3

Alpina Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Prestige Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Alpina Prestige

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Forest Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Forest Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Renovations + Closures

The property is closed between September 5 and December 15.

Property Features

Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Crans Ambassador helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis. A complete renovation of Crans Ambassador was completed in December 2014. Smoking is allowed in designated areas at this 5-star Crans-Montana hotel.

  • 1 building
  • 56 guestrooms or units
  • 12 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1972
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Geneva International Airport (GVA) (179.6 km / 111.6 mi)
  • Train station: Randogne Montana Station (1.7 km / 1.1 mi)
  • Property shuttles: Free area shuttle, ski shuttle, and casino shuttle; airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Crans Ambassador offers 56 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Onsite venue - This restaurant specializes in local cuisine.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Snowshoeing on site
  • Golfing nearby
  • Casino nearby
  • Mountain biking on site
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Sledding on site
  • Playground on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Snow sports gear
  • Downhill skiing on site

Spa Services

360° Holistic Sport & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Pet Policy

  • Pets: CHF 35.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crans Ambassador
  • Crans Ambassador Hotel
  • Crans Ambassador Hotel Montana
  • Crans Ambassador Montana
  • Crans Ambassador Hotel Crans-Montana
  • Crans Ambassador Crans-Montana
  • Crans Ambassador Hotel
  • Crans Ambassador Crans-Montana
  • Crans Ambassador Hotel Crans-Montana

You should know

  • Crans Ambassador offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.