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Crans Ambassador

Property class: 5 and above
Upscale ski-in/ski-out hotel with spa

Choose dates to view prices

Photo gallery for Crans Ambassador

A modern interior with large windows, wooden furniture, and a view of snow-covered mountains.
A modern hotel room with a large bed, a wooden vanity with toiletries, a view of mountains, and a large mirror.
A modern interior with a large window overlooking a snowy landscape.
A pool area with chairs and a view of snow-covered mountains.
A view through large windows of a snow-covered town with mountains in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
  • Place, Patinoire Ycoor
    ‪2 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪4 min drive‬
  • Airport, Sion (SIR)
    ‪26 min drive‬

Room options

View all photos for Forest Superior

A neatly made bed with white linens and a brown plaid blanket, flanked by two bedside tables with lamps, in a room with wooden paneling and a large window with curtains.

Forest Superior

  • Garden view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Forest Deluxe

A modern hotel room with a large bed, a television, a seating area, and a balcony with a view of trees.

Forest Deluxe

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpina Deluxe

A modern bathroom with a glass-enclosed shower, a large mirror, and a dual sink vanity.

Alpina Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpina Prestige

A modern hotel room with a bed, a glass coffee table, a sofa, and a desk.

Alpina Prestige

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Suite

A modern hotel room with a large flat-screen TV, a glass coffee table, a small seating area, and a wooden accent wall.

Forest Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Alpina Suite

A modern hotel room with a large bed, a wooden vanity with toiletries, a view of mountains, and a large mirror.

Alpina Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite

A hotel room with a bed, a sofa, a desk, and a bathroom.

Deluxe Suite

  • Mountain view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

A living room with a sofa, armchairs, a coffee table, a bookshelf, and a lamp.

Ambassador Suite

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Prestige Suite

A modern hotel room with a flat-screen TV mounted on a wooden panel, a sofa, a glass coffee table, and a bed with plaid bedding.

Prestige Suite

  • Mountain view
  • 53 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Alpina Deluxe

A hotel room with a bed, a TV, a balcony with a table and chairs, and a view of mountains.

Alpina Deluxe

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Forest Deluxe Room

  • Sleeps 2

DOUBLE DELUXE

  • Sleeps 4

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La Prairie

Crans-Montana
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 209 reviews
$187 nightly
The price is $206
Sep 22 - Sep 23
Total with taxes and fees
La Prairie

About the neighborhood

Montana

Near the slopes.At this hotel, you'll be steps from Montana - Cry d'Er Gondola and within a 10-minute walk of Miniature Train Museum. Golf Club Crans-sur-Sierre and Violettes Express Gondola are also within 2 miles (3 km).

What's nearby

  • Patinoire Ycoor - 2 min walk - 0.1 miles
  • Montana - Cry d'Er Gondola - 2 min walk - 0.1 miles
  • Casino de Crans-Montana - 3 min walk - 0.2 miles
  • Miniature Train Museum - 8 min walk - 0.5 miles
  • Golf Club Crans-sur-Sierre - 4 min drive - 1.3 miles

Getting around

  • Randogne Montana Station - 15 min walk
  • Geneva International Airport (GVA) - 116 min drive

Restaurants

  • ‪Café Bar 1900 - ‬16 min walk
  • ‪Restaurant Molino - ‬17 min walk
  • ‪Mosaic - ‬4 min walk
  • ‪Cafe Du Centre - ‬6 min walk
  • ‪Taillens - ‬3 min drive

About this property

Crans Ambassador

Upscale ski-in/ski-out hotel with spa
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Crans Ambassador helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Crans-Montana hotel.

  • 1 building
  • 56 guestrooms or units
  • 12 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1972
  • Buffet breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crans Ambassador offers 56 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Spa Nescens has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Aïda Hôtel & Spa (Adults Only)
Crans-Montana
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 11 reviews
$676 nightly
The price is $714
Sep 23 - Sep 24
Total with taxes and fees
Aïda Hôtel & Spa (Adults Only)

Property amenities

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mountain biking
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 27 and June 16.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador

Crans Ambassador Hotel

Crans Ambassador Hotel Montana

Crans Ambassador Montana

Crans Ambassador Hotel Crans-Montana

Crans Ambassador Crans-Montana

Crans Ambassador Hotel

Crans Ambassador Crans-Montana

Crans Ambassador Hotel Crans-Montana

Frequently asked questions

How close is Crans Ambassador to the airport?

Crans Ambassador is 19.3 mi (34-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Crans Ambassador?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Crans Ambassador on Sep 19, 2026 start from $920, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crans Ambassador have an airport shuttle?

Crans Ambassador offers an airport shuttle.

Does Crans Ambassador offer free breakfast?

Crans Ambassador offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Crans Ambassador?

No, there is no casino at this hotel, but Casino de Crans-Montana (7-min walk) is nearby.

What time is check-in at Crans Ambassador?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Crans Ambassador?

This hotel offers free self parking and valet parking.

Does Crans Ambassador have a pool?

Crans Ambassador features an indoor pool.

Does Crans Ambassador have a restaurant?

Yes, there is a restaurant on site.

Does Crans Ambassador have a spa?

Pamper yourself with a day at Spa Nescens, where you can enjoy body wraps, massages, and body treatments.

How close is Crans Ambassador to downtown Crans-Montana?

Crans Ambassador is 0.2 mi away from Montana.

Crans Ambassador Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 118 reviews
Rating 8 - Good. 27 out of 118 reviews
Rating 6 - Okay. 3 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A millón dollar view, Great food and excellent Service!
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night , should have plan to stay longer , everyone and everything perfect
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very good. Room was good but carpet needed to be cleaned.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Albena

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and restaurants are beautiful. Sauna and hamam are also nice. N
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Crans

Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Neena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night. The staff was very friendly
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Himayani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall good, some room renovation wouldn’t hurt. The breakfast buffet was lean especially in salty choices and the scrambled eggs ordered seemingly not from fresh eggs… Very friendly and helpful staff.
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La crème de la crème !

Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Eveline

Liked: Cleanliness, staff & service, amenities
tolles Zimmer mit grosser Terrasse - im Sommer sicher super, im Winter ist es so hoch oben meist zu kalt um draussen zu sitzen. Gute Betten und Badezimmer! Personal gut abgestimmt auf die Ansprüche des Gastes!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
El personal es muy muy amable y el lugar es muy lindo!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben den Aufenthalt sehr genossen! Sehr freundlicher Service! Das Hotel ist innen sehr schön und gepflegt. Der Ausblick super! und die Massagen absolut zu empfehlen. Wir kommen wieder :-)
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

tatiana l m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Quarto grande com varanda vista Linda para cidade
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

ESTELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel vu imprenable sur les montagnes
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel mit traumhafter Aussicht!

Wunderschönes Hotel mit traumhafter Aussicht!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities

Excepcional! Mas não recomendo no período do verão

Hotel excepcional, muito novo, excelentes instalações, vista incrível, restaurante e serviço muito bons. Estivemos no verão, dias quentes. Por ser um hotel de montanha, com instalações preparadas p o frio intenso, sem ar condicionado, o quarto ficava muito quente, o que foi desagradável. No mais, tudo impecável!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location bellissima, servizio cordiale, confort. Prezzi del food e beverage spropositati, nei ristoranti stellati di zona si spende la stessa soma mangiando meglio. Colazione semplice e poco variegata.
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Marit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Et lækkert hotel men uden aircondition og temmelig slidt på værelset. Dog var badeværelset nyrenoveret.
Stayed 2 nights in Jul 2021

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