4/10 Poor
Verified traveler
Traveled with group
Jul 20, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best. Better previous experience.
In room 146,
hole in wall in bathroom
Black mold in shower
Condition of old appears old. Failing caulk around toilet and shower, sink.
Some lights do not turn on.
Bug-Roach.
In room 148,
Leaking water around plumbing and black mold.
Next to freeway, so it will be noisy. Recommend ear plugs..
Orignally was given room 355 and 159..due to distance, requested room close to each other
Room 146,148 given to use.
Drop off luggage at 300pm and left.
Notice the hole in the wall. Took picture..and left for our schedule engagement.
Came back at 830pm
Showed the from desk person. I believe name was SAL.
Informed him of the hole in the wall. Show picture.
No need to change room...given it was late.
Informed him to annotated that in the computer.
When I checked out, i informed the front desk staff( same gentlemen that checked us in the day before)...about the pre-existing damage in room...and check if if the evening shift front desk (SAL) made the note in the computer. He mention he will check.
Their security camera should show me entering the lobby at 830-840pm showing the front desk person the picture
The cleaning staffs needs to pay attention to details such as pre-existing damages and cleanness.
I rented two rooms.
The front desk gentleman, checking in around 230pm on 7/19/2025, was fantastic. Friendly demeanor. Engaging with customer. Polite. Warm personality.
Front desk gentleman at 830-840pm on 7/19/2025 was friendly and pleasant.
Verified traveler
Stayed 1 night in Jul 2025
