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Au Coeur du Village

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Chalet | Living area | Smart TV
Suite Privilege | Bathroom | Hair dryer, bathrobes, slippers, towels
Indoor pool
Junior Suite | Balcony
Chalet | Living area | Smart TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
26 Montee du Chateau, La Clusaz, Haute-Savoie, 74220
  • Place, La Clusaz Ski Resort
    ‪1 min walk‬
  • Place, Beauregard Ski Lift
    ‪2 min walk‬
  • Place, La Patinoire Ski Lift
    ‪2 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪84 min drive‬

Room options

View all photos for Suite Privilege

Suite Privilege | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite Privilege

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Privilege Double Room

Privilege Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Privilege Double Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Chalet

Chalet | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Chalet

  • Mountain view
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Bunk Beds
  • Free WiFi

About the neighborhood

La Clusaz

Winter getaway.At this hotel, you'll be steps from La Patinoire Ski Lift and Beauregard Ski Lift. La Clusaz Ski Resort and Cret du Merle Ski Lift are also within half a mile (1 km).

What's nearby

  • La Clusaz Ski Resort - 1 min walk - 0.0 miles
  • Beauregard Ski Lift - 2 min walk - 0.1 miles
  • La Patinoire Ski Lift - 2 min walk - 0.1 miles
  • Cret du Merle Ski Lift - 6 min walk - 0.4 miles
  • Le Hameau des Alpes - 19 min walk - 1.0 mile

Getting around

  • Pringy Station - 31 min drive
  • Geneva International Airport (GVA) - 62 min drive

Restaurants

  • ‪L'Alpin - ‬12 min walk
  • ‪Chez papaz - ‬1 min walk
  • ‪L'Outa - ‬10 min walk
  • ‪La Ferme - ‬8 min walk
  • ‪Le Bachal - ‬10 min walk

About this property

Au Coeur du Village

5-star ski-in/ski-out hotel with 2 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Au Coeur du Village helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a health club, and a sauna. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star La Clusaz hotel.

  • 1 building
  • 54 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Built in 2010
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Au Coeur du Village offers 54 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Housekeeping is provided daily.

Cristal Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 km
  • Free ski shuttle
  • Secured, covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 140.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 140.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8 AM to 10 PM.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Coeur Village
Au Coeur Village Hotel
Au Coeur Village Hotel La Clusaz
Au Coeur Village La Clusaz
Au Coeur du Village Hotel
Au Coeur du Village La Clusaz
Au Coeur du Village Hotel La Clusaz

Frequently asked questions

How close is Au Coeur du Village to the airport?

Au Coeur du Village is 43.8 mi (62-min drive) away from the Geneva International Airport (GVA) airport, the closest popular airport to the property.

Does Au Coeur du Village have an airport shuttle?

Airport shuttle services are not available at Au Coeur du Village.

How close is Au Coeur du Village to the beach?

This hotel is 15.8 mi (33-min drive) from Plage Municipale de Menthon Saint Bernard.

Does Au Coeur du Village offer free breakfast?

Free breakfast isn’t provided at Au Coeur du Village, but buffet breakfast is offered for a fee of EUR 32 for adults and EUR 16 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Au Coeur du Village?

No, there is no casino at this hotel.

What time is check-in at Au Coeur du Village?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Au Coeur du Village?

Free parking is not available at this hotel. Valet parking is available for EUR 20 per night.

Does Au Coeur du Village have a pool?

Au Coeur du Village features an indoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Au Coeur du Village have a restaurant?

Yes, there are 2 restaurants on site.

Does Au Coeur du Village have a spa?

Pamper yourself with a day at Cristal Spa, where you can enjoy massages, mani/pedis, and body wraps.

How close is Au Coeur du Village to downtown La Clusaz?

Au Coeur du Village is 0.1 mi away from La Clusaz.

Au Coeur du Village Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 72 out of 85 reviews
Rating 8 - Good. 11 out of 85 reviews
Rating 6 - Okay. 2 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Everything was great Best hotel we have stayed in in Europe
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hôtel in the center of the charming village
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great dining options on property.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with the best breakfast buffet!! Hotel opened up for the season on the day of our arrival and we had a great stay.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet mountain hotel with excellent service
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, attentive staff, facilities wonderful - pool slightly chilly in our opinion but children enjoyed it.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Super convenient.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Excellent! Fantastic location and amenities. Eco friendly with excellent services and staff. Enjoyed our stay and will be coming back!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel organised our lift passes and ski hire before we got there. They also booked restaurants for us which was really helpful. They allowed us to have a late check out. Everyone was very friendly and we had a lovely stay.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities
Superbe suite. très propre et très bien équipée. Le personnel est très sympathique et très accueillant. Piscine et Spa très agréables ! Excellents petits déjeuners
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait

Séjour très agréable, apaisant et reposant. Le personnel est à l'écoute et aux petits soins.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement élégant, raffiné. Personnel charmant et disponible Garage avec voiturier L hôtel porte bien son nom "au coeur du village ". Adresse a conserver
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Services de qualité mais chambre de base petite.

Très bon accueil et niveaux de services digne d’un 5 étoiles. Situation idéal au cœur de La Clusaz. Le bémol vient de la taille de la chambre de base qui est inférieur à ce qui est attendu pour ce niveau d’hôtel.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Spa était plein de serviettes non rangées et le sol pas très propre alors qu’on était en effectif réduit à l’intérieur de celui ci.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Fany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très bien situé avec un personnel aux petits soins et un petit déjeuner fabuleux
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Sloppy service apart from reception which was excellent
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Large , well equipped , clean, clearly on the ski area, great staff. Nothing is missing
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Laurent

De vraies prestations 5*

Tout simplement parfait.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

marc

Coeur

L'ensemble du personnel à notre disposition, avec un accueil irréprochable.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end parfait

Très agréable séjour, hôtel bien situé Personnel attentif, souriant. Petit déjeuner copieux avec beaucoup de choix. Restaurant délicieux. Espace piscine spa tres agréable
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent week-end

Très accueillant, serviable, disponible. Un très bon moment, séjour un peu court (1 nuit) mais qui correspondait bien à notre besoin du moment.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Delphine

Liked: Cleanliness, staff & service
Disliked: Room comfort

Personnel attentionné, qualité hôtel décevante

Très bon accueil, et appel préalable très apprécié pour préparer l arrivée et le séjour. Chambre agréable, mais décevante : rideaux non occultants et hôtel bruyant (nous avons été réveillés par des voisins avec enfants peu discrets) . Très dommage pour cette classe d hôtel. De plus, le service d étage n est pas au niveau : la chambre n était pas refaite lorsque nous sommes revenus de dîner. L espace piscine est très bien , mais pas de serviettes disponibles.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very well positioned within the Village.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reposant avec un service de qualité

Les chambres sont spacieuses et bien équipées. La baignoire à jet dans la chambre est un régal, de même que la piscine à l'intérieur de l'établissement. Le personnel est au petit soin durant tout le séjour.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel in central location

Lovely 5 day stay. If not eating in the hotel be sure to book a restaurant in town over the weekend as it gets very booked up.
Stayed 5 nights in Jan 2018