I was disappointed with the interior design of the hotel, as it was dark and did not create a bright or welcoming atmosphere. Upon arrival, there was no assistance available to carry our luggage to the room, and I had to carry it myself (we had quite a few bags). There was also no valet parking service, and the main entrance was small, unclear, and lacked any staff to greet guests as is customary in five-star hotels.
When I entered the room, I found the bathroom dirty, used, and not cleaned properly, as shown in the attached photo.
Positives: The location is excellent and very close to important historical sites in the area. The breakfast was also excellent, offering a good and varied selection of dishes.