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Extended Stay America Suites Columbus Airport

2.5-star property
5020 Armour Rd, Columbus, GA 1-855-201-7819
3.1 out of 5
See all 20 travelocity Reviews

"Requested dish kit three times, refrigerator had to be replaced after leaking.worker who replaced it was wonderful. " More

By a verified traveler on Thu 15 Apr 2021

Points Of Interest

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Hotel Description

Hotel near Columbus State University in Columbus

City center stay

Within 3 miles (5 km) of this Columbus hotel, you'll find Columbus State University and Hughston Clinic. Peachtree Mall and Heath Park are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Apr 15 - Apr 16

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Extended Stay America Suites Columbus Airport ratings based on 20 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Columbus Airport

Everyone (15) Family (3)
1 out of 5
The clerk was nice.. But the entire buildings needs a makeover .. my bathroom towels were dirty they had hair in the fabrics.. the room reaked of wet carpet. Furniture was old and worn ..

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 27, 2022 by Hotel Management

Joleah, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail, from first impression at check-in to final check-out, will focus on exceptional customer service and impeccable attention to detail in all areas of our property. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area. Sincerely, Hotel Management

3 out of 5
Requested dish kit three times, refrigerator had to be replaced after leaking.worker who replaced it was wonderful.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by Hotel Management

Thank you for evaluating your stay with us. We regret we were not able to respond to your requests in a timely manner and apologize for the issues you had with the fridge, but we are glad we were able to resolve it to your satisfaction. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management

1 out of 5

Posted by on Feb 18, 2021

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2 out of 5
WE HAD 6 ROACHES I. OUR ROOM MOSTLY THE BATHROOM AND ONE IN THE BED..GROSS GROSS GROSS..AND THE ROOM SMELLED WEIRD WHEN WE OPENED THE ROOM UP. STAFF FRIENDLY!

Posted by on Oct 1, 2020

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Comment from Hotel Management

Oct 2, 2020 by Hotel Management

Thank you for your feedback. We apologize for the cleanliness issues you encountered and for the insects you found in your suite. Your feedback has been discussed with the appropriate team to address the problems you outlined. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management

4 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by Jennifer- General Manager

We are so happy to hear you enjoyed your stay! See you next time.

4 out of 5
Everything was as good as expected. No complaints.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Hotel Management

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management

1 out of 5
Nothing at all, The room smelled like an ashtray and there was a congregation of drug users and dealers all around the property. Also for the price they should be able to afford complementary tooth brushes and combs. Very poor experience. There was a group of people gathered outside of my window carrying on conversation\argument until 5 am preventing me from getting a good nights sleep not to mention the huge cockroaches that were in my room. Not work $103.00 including tax to say the least. I would not recommend staying at this location unless this is the type of venue you are looking for.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 20, 2019 by Hotel Management

Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management

3 out of 5

Posted by on Aug 1, 2019

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1 out of 5

Posted by on Jun 24, 2019

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5 out of 5
Staff was outstanding along with all other hotel amenities.The room was clean and everything was perfect

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 6, 2019 by Hotel Management

Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We're glad that you enjoyed our spacious and comfortable rooms, equipped with everything you need for a memorable visit! All of us at Extended Stay America look forward to seeing you again soon. Sincerely, Hotel Management

About the Extended Stay America Suites Columbus Airport

Location 5020 Armour Rd, Columbus, GA 31904

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Columbus Airport also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Columbus hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Columbus Airport offers 108 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Columbus Airport
  • Extended Stay America Hotel Columbus Airport
  • Columbus Extended Stay
  • Extended Stay Columbus
  • Extended Stayamerica Columbus Airport
  • Extended Stay America Columbus Airport Hotel
  • Extended Stay America Columbus Airport
  • Extended Stay America Suites Columbus Airport Hotel
  • Extended Stay America Suites Columbus Airport Columbus
  • Extended Stay America Suites Columbus Airport Hotel Columbus

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.