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Pullman Cologne

4.5 star property
Family-friendly 4.5-star hotel near Cologne Zoo

Choose dates to view prices

Photo gallery for Pullman Cologne

Exterior
Bar (on property)
Lobby
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Deluxe Room, 1 King Bed (Domblick) | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Neumarkt
    ‪6 min walk‬
  • Place, Old Market
    ‪12 min walk‬
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(54 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(17 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cologne

City center retreat .Within a 15-minute walk of this Old Town Cologne hotel, you'll find Wallraf-Richartz Museum and Old Market. Romano-Germanic Museum and City Hall are also within 2 miles (3 km).

What's nearby

  • Friesenplatz - 4 min walk - 0.3 miles
  • Neumarkt - 6 min walk - 0.3 miles
  • Old Market - 12 min walk - 0.7 miles
  • Cologne Cathedral - 12 min walk - 0.7 miles
  • City Hall - 13 min walk - 0.7 miles

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪e.l.f. - ‬2 min walk
  • ‪LAB12 - ‬1 min walk
  • ‪Babylon Sauna - ‬1 min walk
  • ‪Copenhagen Coffee Lab - ‬3 min walk
  • ‪Bastians - ‬3 min walk

About this property

Pullman Cologne

Family-friendly 4.5-star hotel near Cologne Zoo
Pullman Cologne offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 1971
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

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CityClass Hotel Alter Markt
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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Dec 25 - Dec 26
Total with taxes and fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

How close is Pullman Cologne to the airport?

Pullman Cologne is 9.8 mi (19-min drive) away from the Cologne - Bonn Airport (CGN) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Cologne?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Pullman Cologne on Jan 8, 2026 start from $101.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Cologne have an airport shuttle?

Airport shuttle services are not available at Pullman Cologne.

How close is Pullman Cologne to the beach?

This hotel is 8.9 mi (18-min drive) from Blackfoot Beach and 19.7 mi (45-min drive) from Badestrand Bleibtreusee. Don't forget your sunscreen!

Does Pullman Cologne offer free breakfast?

Free breakfast isn’t provided at Pullman Cologne, but buffet breakfast is offered for a fee of EUR 28 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Pullman Cologne?

No, there is no casino at this hotel.

What time is check-in at Pullman Cologne?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Pullman Cologne?

Free parking is not available at this hotel. Self parking is available for EUR 29 per night.

Does Pullman Cologne have a pool?

Pullman Cologne does not have a pool.

Does Pullman Cologne have a restaurant?

Yes, there is a restaurant on site.

Does Pullman Cologne have a spa?

Pamper yourself with a day at Spa Pullman, where you can enjoy body treatments, facials, and massages.

How close is Pullman Cologne to downtown Cologne?

Pullman Cologne is 0.7 mi away from Cologne.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saleh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Geoff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Elin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff are very helpful. When we return to visit, we are happy to stay there again
Stayed 3 nights in Sep 2025

8/10 Good

Ana Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael Robert, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property nice hotel freindly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean hotel with friendly and efficient staff. Breakfast was very good
Stayed 3 nights in Sep 2025

8/10 Good

SANGBOK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weak wifi near room 524

Overall, it was very good except wifi signal near room 524 was so weak and not connecting most of time even after the front provided a premium one (connect3), so I had to use my cell phone data most of time to do my work. Hope they can improve it.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Good location. Comfortable room. Very good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Atila

Liked: Cleanliness, staff & service

Good location and sufficient quality

Location is great, Neumarkt is just a short walk away. Breiter Str has abundant cafe's, bakeries for a quick morning grab or chill in warm sunlight. Hotel is efficient and quiet. Only downsides were the bathroom which needs slight refurbishment and TV which doesn't have access to digital platforms of our choice.
Stayed 3 nights in Aug 2025

8/10 Good

Denitsa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a short trip.
Stayed 4 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel, i fredeligt og stille område. Meget gode værelser og dejlig morgenmad.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

ELIAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Marlon

Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and friendly customer service. Very convenient location. Amazing brunch selection. Highly recommended
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The boiler broke and there was no hot water and the staff did not communicate or try to
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Leila Margarida, Richmond

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado e atendimento cordial
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Points positifs : La chambre était propre et très confortable. La vue était extraordinaire. Les petites boissons offertes dans la chambre étaient très agréable. Le personnel était souriant et accueillant. L'hôtel est très bien placé. Points négatifs : les portes des chambres voisines claquent et réveillent tard le soir ou tôt le matin. Des travaux ont eu lieu pour rénover les salles de bains de certaines chambres durant notre séjour et nous n'en avons pas été informés en amont. Les bruits de perceuse et de marteaux étaient très forts et insupportables le matin. J'avais demandé une chambre au calme et j'en ai obtenu une au milieu des travaux. C'est vraiment dommage, cela a un peu gaché notre séjour. Nous aurions certainement reservé ailleurs si nous avions su cela en avance, et ce malgré le confort de la chambre.
Stayed 5 nights in Jul 2025

8/10 Good

Jean-Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will love to stay again

Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff.
Stayed 1 night in Jul 2025

8/10 Good

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and the AC didn't power up a bit -- and we're in the midst of summer!
Stayed 1 night in Jul 2025