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Best Western Troy Hotel

2.5-star property
2020 Formosa Drive, Troy, IL 1-855-201-7819

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4.1 out of 5
Very good!
See all 7 Travelocity Reviews

"I liked that it was close to I55 and the location needed for business. I was walking distance from restaurants. I did not like the empty dark front lo ... " More

By a verified traveler on Wed 07 Aug 2019

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Troy hotel

In Troy

Stay at this Troy hotel and you'll be within 9 miles (15 km) of World's Largest Catsup Bottle and Edwardsville Arts Center. Also within 9 miles (15 km) are Gateway Conference Center and Splash City Family Waterpark.

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, kitchenettes

The 65 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and LED TVs with cable channels. Coffee/tea makers, phones, and ironing boards are also available.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Aug 9 - Aug 10

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Troy Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Troy Hotel

Everyone (2) Couples (1) Family (3)
5 out of 5
Good

Posted by on Jul 16, 2021

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2 out of 5
This hotel false advertising there is No Breakfast and No swimming Pool , it’s under construction. The pillows on the bed had left over hair on it the cover on top of the bed was stained, they did come change it , Also this hotel has serious plumbing issues the toilet had a Taco Bell cup behind it catching water .the water pressure on the sinks and shower Sucks! And then not to mention they tried to charge my card 150 then 100 after I was checked out the hotel . They 3rd floor not even open because they plumbing issues it was not a comfortable stay at all . I wouldn’t recommend, I traveled from that hotel to home to north St. Louis to take a comfortable shower at home during the stay

Posted by on Mar 30, 2021

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5 out of 5

Posted by on Oct 1, 2019

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4 out of 5
I liked that it was close to I55 and the location needed for business. I was walking distance from restaurants. I did not like the empty dark front lobby when I entered and the dated decor.

Posted by on Aug 7, 2019

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5 out of 5
Nice, well stocked breakfast area. Rooms were clean and pleasant, and fairly quiet.

Posted by on Jun 11, 2019

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3 out of 5
Very easy to find and easy access to the highway and restaurants. The room was big and comfortable. The air was a different story. I had the air down on 60 and I don't think it got past 72 in the room. Very hard to get to sleep. Got up at 3 in the morning and took a cool shower to get the sweat off me and to cool off. Had to take another one when I got up at 8:30. Our family was here for a wedding, we had 5 rooms total. Ours was the only one that had air issues.

Posted by on May 26, 2019

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5 out of 5

Great hotel, excellent experience

Pros: It fit my needs.
Cons: Breakfast was advertised to begin at 6 a.m. but the dining room/food availability was not until 6:30 a.m.
Location: It was a little far from where I was going. I wasn't there long enough to know about nearby activities. There are a couple of nearby restaurants.
The day desk clerk was so accommodating. I needed to check in early and she was very helpful. She also went out of her way to help me print my boarding pass for my flight the next morning. The room was large, very clean and very comfortable. I had everything I needed right at hand.

Posted by , from Florida on Dec 18, 2016

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Comment from Hotel Management

Dec 22, 2016 by Front Desk

Thank you so much for your kind words. We look forward to seeing you again in the future.

About the Best Western Troy Hotel

Location 2020 Formosa Drive, Troy, IL 62294

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free. This Troy hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lambert-St. Louis International Airport (STL) (49.7 km / 30.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels. Kitchenettes offer refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Hotel Names

  • Holiday Inn Express Hotel Troy
  • Holiday Inn Express Troy
  • Best Western Troy
  • Best Western Troy Hotel Troy
  • Best Western Troy Hotel Hotel
  • Best Western Troy Hotel Hotel Troy

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.