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"Staff was very friendly " More

By a verified traveler on Sat 28 Aug 2021

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Hotel Description

Enjoy the indoor pool at this Collinsville hotel

In shopping district

Within a 10-minute walk of the hotel, you'll find Gateway Conference Center and Gateway Fun Park. Also, Splash City Family Waterpark is within half a mile (1 km) and Mississippi River is within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 56 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$47* Per night/room Oct 27 - Oct 28

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Days Inn by Wyndham Collinsville ratings based on 25 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Days Inn by Wyndham Collinsville

Everyone (7) Couples (5) Family (5)
1 out of 5
prostitution and roaches. felt unsafe. snuck out the back door and found another hotel. I would like my money back.

Posted by on Aug 28, 2021

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Comment from Hotel Management

Aug 30, 2021 by Hotel Manager

Dear Guest, Thanks for your review. I’m very sorry that we didn’t live up to your standards or expectations because you found our hotel to be unsuitable and unsafe for your stay. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.

5 out of 5
Staff was very friendly

Posted by on Aug 28, 2021

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Comment from Hotel Management

Aug 30, 2021 by Hotel Manager

Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.

4 out of 5
Easy access to freeway! Clean. Doing a great job during Covid to provide what they can safely.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 10, 2021 by Hotel Manager.

Dear Guest, Thanks for your kind words about our clean, comfortable, and convenient hotel. Our staff is trained in a very professional manner and are well praised for their course of duties, especially looking at the current pandemic we take every possible measure to handle the situation. I’m glad you had an overall nice stay with us. We take real pride in providing a great experience and look forward to serving you again very soon. Sincerely, Hotel Manager.

4 out of 5
Staff was friendly. No breakfast. Hotel was fine. Bed was comfortable.

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 27, 2021 by Hotel Manager.

Dear Guest, Thank you so much for your valuable feedback. I'm pleased that you were satisfied with everything other than the breakfast as it wasn't available, which detracted a bit from your stay. We take real pride in this hotel and serving guests like you, and I’m happy that you had such a pleasant stay. I hope you will recommend us to others, and we look forward to having you with us again soon. Sincerely, Hotel Manager.

5 out of 5
Clean and well maintained property. Courteous and helpful staff.

Posted by , from Ohio on Oct 12, 2020

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Comment from Hotel Management

Oct 17, 2020 by Hotel manager

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager

3 out of 5

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 19, 2020 by Hotel Manager

Hello Guest, Thanks for the stay but sad to see the 3 stars. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel; Manager.

1 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 19, 2020 by Hotel Manager

Hello Guest, Thanks for the stay but sad to see the single star. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel; Manager.

3 out of 5
Had a smell when we walked in the front door. But didn’t seem to go any further than the reservation desk area.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 19, 2019 by Hotel Manager

Dear Guest, Thanks for the comment. We shared your report of the smell issue to the housekeeping in the hope that they can see that this does not happen to any more of our valued guests. I hope you will reconsider and stay with us again in the future. Sincerely Hotel Manager

4 out of 5
Easy access and far even away from the crowds of St.Louis.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 11, 2019 by Hotel Manager

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

2 out of 5
Our room was far from clean. It looked like someone had taken a pair of scissors to the curtains the toilet all most tipped over every time you sat on it. The free breakfast was disgusting and very disappointing. The tables were filthy they were out of cereal, waffle mix, yogurt . They didn’t have any cutlery and only 2 plates when we went down at 9:00am. About 9:30 30 minutes before they shut down someone finally started to restock and clean.

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by Hotel Manager

Dear Guest, We are sorry to hear about the inconveniences encountered during your stay. I would like to assured you that your comments have been share with the team in an effort to improve our services. We thank you for your valuable feedback and hope to have an opportunity to better our services in the near future. Sincerely, Hotel Manager

About the Days Inn by Wyndham Collinsville

Location 12 Commerce Drive, Collinsville, IL 62234

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Days Inn by Wyndham Collinsville. Self parking is free. This Collinsville hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Days Inn by Wyndham Collinsville offers 56 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Collinsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 35 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that dogs must be leashed in public areas.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Collinsville
  • Days Inn Hotel Collinsville
  • Days Inn Collinsville Hotel
  • Collinsville Days Inn
  • Days Inn Wyndham Collinsville Hotel
  • Days Inn Wyndham Collinsville
  • Collinsville Days Inn
  • Days By Wyndham Collinsville
  • Days Inn by Wyndham Collinsville Hotel
  • Days Inn by Wyndham Collinsville Collinsville
  • Days Inn by Wyndham Collinsville Hotel Collinsville

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.