2/10 Terrible
Russell
Business traveler
Nov 20, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Bad paint job everywhere. Rust on the shower curtain rod. Cracks in the seams. Smelled like cigarettes even though I specifically booked a non-smoking room. Took forever to reach the front desk about changing rooms. The person who booked my trip made a mistake and booked one night less than I needed and I didn’t know, so while I was at a work conference, the front desk called and actually yelled at me for not checking out of my room. I had to leave work and drive back to the hotel to book another night because they refused to resolve it by phone. I also needed to confirm that my belongings hadn’t been thrown out or left unsecured in my room because their unfriendly response left me wondering if they even cared about the safety of my belongings. The staff were rude, even after I made every effort to resolve the booking issue. Would have gone to a different hotel if I didn’t have to get back to work so fast. Will not be staying here ever again. Would not recommend. I wanted to leave as soon as I arrived. The place just felt so degraded and unfriendly. It also looked nothing like the pictures I saw online when I booked it. They must be a decade old, or just plain fake. Super misleading. I still have one more night to stay here and I’d honestly rather sleep in the airport terminal, but I already paid for the room.
Russell
Stayed 2 nights in Nov 2025
