6/10 Okay
Nancy
Nov 24, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When I arrived the desk clerk ignored me, he was shuffling papers, saw me and offered no greeting. I greeted him and put my passport on the counter. He said just a minute and continued with his paperwork. When he finally acknowledged me he told me he did not have my reservation. I told him I made it through Expedia. He said, "We are not Expedia." I said, "No but you are the Zar Hotel Colima. You are on Expedia and that is how I booked my reservation." He then found the reservation. The room was OK for a side of the highway hotel. We had two beds and were given two towels. No hand towel. The parking is ample and the grounds are lovely. There is a sweet little pool around back too. The hitel has no good service at night and there is nothing in walking distance. We had not esten since morning so we ordered food from Uber around 6:45 pm and it was delivered promptly. The hotel is very convenient for people traveling from Guadalajara or Ciudad Guzman and going through Colima as it's right on the side of the highway at the northern entrance to Colima so there is no need to actually enter Colima city streets. They seemed to be serving some sort of a light continental breakfast in the morning, but we didn't bother with it. We just got back on the road and headed for the beach.
Nancy
Stayed 1 night in Nov 2025