Pacific Bay Resort

3.5 star property
3.5-star beach hotel near Coffs Harbour Marina

Choose dates to view prices

Photo gallery for Pacific Bay Resort

Relax by the serene pool surrounded by palm trees and a mountain view.
Relax in a spacious living area with a high ceiling and large windows offering a view of the surrounding landscape. The room features a central seating area with a sofa, chairs, coffee table, and dining table.
Relax in a tranquil setting with a serene view of the surrounding landscape.
Enjoy dining al fresco with stunning views of the calm water.
Relax in a serene setting surrounded by lush greenery and a tranquil pond.

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪7 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Three Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Terrace Hotel Room

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Executive One Bedroom Apartment

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 1 King Bed

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard One Bedroom Apartment

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Hotel Room

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Hotel Room

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Coffs Harbour

Steps from the beach.Stay at this Coffs Harbour hotel and you'll be within half a mile (1 km) of Big Banana Fun Park and 2 miles (3 km) of Diggers Beach. Park Beach Plaza and Park Beach are also within 3 miles (5 km).

What's nearby

  • Big Banana Fun Park - 10 min walk - 0.6 miles
  • Diggers Beach - 16 min walk - 0.9 miles
  • Park Beach Plaza - 3 min drive - 1.5 miles
  • Jetty Beach - 6 min drive - 3.1 miles
  • Coffs Harbour Marina - 7 min drive - 3.4 miles

Getting around

  • Coffs Harbour Station - 9 min drive
  • Coffs Harbour, NSW (CFS) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Donut King - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪Silvio's Italiano - ‬3 min drive

About this property

Pacific Bay Resort

3.5-star beach hotel near Coffs Harbour Marina
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 4 buildings
  • Meeting rooms
  • 7589 sq ft of conference space
  • 705 sq m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Afrikaans, English, Filipino, French

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Frequently asked questions

How close is Pacific Bay Resort to the airport?

Pacific Bay Resort is 5 mi (12-min drive) away from the Coffs Harbour, NSW (CFS) airport, the closest popular airport to the property.

Does Pacific Bay Resort have an airport shuttle?

Airport shuttle services are not available at Pacific Bay Resort.

How close is Pacific Bay Resort to the beach?

This hotel is a short 14-minute walk from Little Diggers Beach and 1.1 mi (3-min drive) from Diggers Beach. Don't forget your sunscreen!

Does Pacific Bay Resort offer free breakfast?

Free breakfast isn’t provided at Pacific Bay Resort, but buffet breakfast is offered for a fee of AUD 33 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Pacific Bay Resort?

No, there is no casino at this hotel.

What time is check-in at Pacific Bay Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Pacific Bay Resort?

This hotel offers free self parking.

Does Pacific Bay Resort have a pool?

Pacific Bay Resort features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Pacific Bay Resort have a restaurant?

Pacific Bay Resort is home to Bayside Bar & Grill, which features Italian cuisine, golf course views, and al fresco dining.

Does Pacific Bay Resort have a spa?

Pamper yourself with a day at Tranquility Day Spa, where you can enjoy facials, body scrubs, and reflexology.

How close is Pacific Bay Resort to downtown Coffs Harbour?

Pacific Bay Resort is 2.6 mi away from Coffs Harbour.

Pacific Bay Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 452 out of 1012 reviews
Rating 8 - Good. 324 out of 1012 reviews
Rating 6 - Okay. 149 out of 1012 reviews
Rating 4 - Poor. 64 out of 1012 reviews
Rating 2 - Terrible. 23 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Liked: Property conditions & facilities, room comfort
Room was good and comfortable. Room could have been cleaner especially the container that held the plates was very dusty all plates had to be washed before use. Room was only serviced when requested.
Stayed 4 nights in Apr 2025

2/10 Terrible

karma, Austral

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They hadn't changed the bed sheet. There was hair everywhere from the previous guests. I had to ask them to come and change the bed sheet which they did but management weren't too apologetic about the situation. They took the safety issues very lightly. I will never be staying there again. I have shared the photos and videos to the management with no response so far.
Stayed 1 night in Apr 2025

10/10 Excellent

Jinisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. Very well maintained
Stayed 2 nights in Apr 2025

6/10 Okay

June

Traveled with family
Liked: Cleanliness, staff & service, amenities
Mattress in 4305 needs replacing. Pasta dish totally overpowered by chilli & pizza smothered in sauce so dining in the restaurant was a huge disappointment.
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort and comfortable accommodation

Beautiful resort which is definitely worth a visit. Only there 2 nights so didn’t get to use all the facilities but there were plenty on the resort
Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
Could do with a facelift
Stayed 1 night in Jan 2025

4/10 Poor

Kate

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were assigned was really dirty. The staff were great though and moved us to another straight away. It was better, but still not great and outdated. The facilities and staff were great though.
Stayed 1 night in Apr 2025

8/10 Good

Narelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Jaclyn

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

6/10 Okay

Highswan

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Toby

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
The grounds were really well maintained. We had a self catered apartment. Everything was a bit dated. Really expected things like a smart TV , a pod coffee machine. Only had basic equipment for self catering.
Stayed 2 nights in Apr 2025

6/10 Okay

Marion

Disliked: Cleanliness, property conditions & facilities, room comfort

Underwhelmed

The room was very tired and lacked in ambience. It’s felt damp and grimy. The aircon is antiquated and noisy.
Stayed 1 night in Mar 2025

8/10 Good

Murray

Stayed 2 nights in Mar 2025

10/10 Excellent

Abhay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

8/10 Good

Tonia

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going to Coffs Harbor for the last 10 years and finally found a beautiful place to stay. Everything about this experience was amazing would highly recommend. Thankful
Stayed 2 nights in Mar 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Very musty room. Lounge was grubby and stained. Everything else was fine just old and a bit dated.
Stayed 2 nights in Mar 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Lauralyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Start with the positives, the rooms are nice and clean; room for parking a large vehicle. Negatives. The rooms are far from reception. We arrived just at dark and it’s raining. The reception person pointed out where our rooms were on a map. We then started hauling g our luggage to a vague area, poorly lit and not about of detail. We floundered away for 20 minutes finding our way. My question is why they couldn’t take a golf cart and lean us??? Then we came back for supper. We arrived to a pretty empty dining room. Maybe two tables had two people. I indicated there was 6 in our party. He pondered the sheet and finally asked if we had a reservation. Seriously there was no one there, finally he said after great hesitation, sit where you want. And come back here to order. We Sat, got our order together and ordered. Asked for condiments. That’s an extra charge Seriously?? We were glad we were only staying one night, 3 rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the arrival to departure was spot on. Very relaxed atmosphere and great meal. Would definitely recommend and book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and nice size room. Great sized bathroom.
Stayed 1 night in Feb 2025