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Sanctuary Resort & TreeHouse Restaurant

Property class: 3.5
Family-friendly 3.5-star motel with outdoor pool

Choose dates to view prices

Photo gallery for Sanctuary Resort & TreeHouse Restaurant

Sports facility
Restaurant
King Spa Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Executive King Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
King Spa Room | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
250 Pacific Highway, Coffs Harbour, NSW, 2450
  • Place, Coffs Harbour Health Campus
    ‪14 min walk‬
  • Place, Coffs Harbour Golf Club
    ‪4 min drive‬
  • Place, Big Banana Fun Park
    ‪9 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪6 min drive‬

Room options

View all photos for Family Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 4

View all photos for Two Room Family Unit

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Two Room Family Unit

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

View all photos for Self Contained Apartment 7

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 7

  • Sleeps 7

View all photos for Self Contained Apartment 5

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 5

  • Sleeps 5

View all photos for Superior Family Room Kitchen

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Family Room Kitchen

  • Sleeps 4

Two Queen Room

  • Sleeps 4

View all photos for Self Contained Apartment 4- Ground

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 4- Ground

  • Sleeps 4

View all photos for Superior Queen Room

Superior Queen Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Family Room

Superior Family Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive King Room

Executive King Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Executive King Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room with Kitchen

Superior Family Room with Kitchen | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Family Room with Kitchen

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Spa Room

King Spa Room | Bathroom | Free toiletries, hair dryer, towels

King Spa Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Queen Room

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self Contained Apartment with separated bedroom - 4 pax

Self Contained Apartment with separated bedroom - 4 pax | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bunk Bed and 1 Queen Bed

View all photos for Self Contained Apartment with separated bedroom - 5 pax

Self Contained Apartment with separated bedroom - 5 pax | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

View all photos for Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive King Room with Spa

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Executive King Room with Spa

  • Sleeps 2

View all photos for Superior Family Room

Superior Family Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Studio Suite, Resort View

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Studio Suite, Pets Allowed

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Pets Allowed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive King Room

  • Sleeps 2

View all photos for Executive Twin Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Executive Twin Room

  • Sleeps 3

Superior King Room With SPA Bath

  • Sleeps 2

View all photos for Deluxe Queen Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Queen Room

  • Sleeps 2

About the neighborhood

Coffs Harbour

Close to airport.You'll find Coffs Harbour Health Campus and Coffs Harbour Golf Club within 2 miles (3 km) of this motel. Coffs Central and Solitary Islands Marine Park are also within 2 miles (3 km).
View more Motels in Coffs HarbourOpens in a new window

What's nearby

  • Coffs Harbour Health Campus - 14 min walk - 0.8 miles
  • Coffs Harbour Golf Club - 4 min drive - 1.9 miles
  • Jetty Beach - 7 min drive - 3.8 miles
  • Coffs Harbour Jetty - 8 min drive - 4.3 miles
  • Big Banana Fun Park - 9 min drive - 4.6 miles

Getting around

  • Coffs Harbour Station - 6 min drive
  • Coffs Harbour, NSW (CFS) - 7 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Key Cafe - ‬3 min drive
  • ‪Subway - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Zambrero - ‬3 min drive

About this property

Sanctuary Resort & TreeHouse Restaurant

Family-friendly 3.5-star motel with outdoor pool
Sanctuary Resort & TreeHouse Restaurant offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this motel measures 2347 square feet (218 square meters) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the family-friendly Sanctuary Resort & TreeHouse Restaurant. Self parking is free.

This 3.5-star Coffs Harbour motel is smoke free.

  • 40 guestrooms or units
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sanctuary Resort & TreeHouse Restaurant offers 40 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to patios. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Pacific Bay Resort
Coffs Harbour
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 1,004 reviews
$100 nightly
The price is $110
May 18 - May 19
Total with taxes and fees
Pacific Bay Resort

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Australis Sanctuary
Australis Sanctuary Coffs Harbour
Australis Sanctuary Resort
Australis Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Frequently asked questions

How close is Sanctuary Resort & TreeHouse Restaurant to the airport?

Sanctuary Resort & TreeHouse Restaurant is 3.6 mi (7-min drive) away from the Coffs Harbour, NSW (CFS) airport, the closest popular airport to the property.

How much does it cost to stay at Sanctuary Resort & TreeHouse Restaurant?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Sanctuary Resort & TreeHouse Restaurant on May 3, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sanctuary Resort & TreeHouse Restaurant have an airport shuttle?

Airport shuttle services are not available at Sanctuary Resort & TreeHouse Restaurant.

How close is Sanctuary Resort & TreeHouse Restaurant to the beach?

This motel is 3.3 mi (7-min drive) from North Wall Beach and 3.6 mi (9-min drive) from Jetty Beach. Don't forget your sunscreen!

Does Sanctuary Resort & TreeHouse Restaurant offer free breakfast?

Sanctuary Resort & TreeHouse Restaurant does not offer free breakfast.

Is there a casino at Sanctuary Resort & TreeHouse Restaurant?

No, there is no casino at this motel.

What time is check-in at Sanctuary Resort & TreeHouse Restaurant?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Sanctuary Resort & TreeHouse Restaurant?

This motel offers free self parking.

Does Sanctuary Resort & TreeHouse Restaurant have a pool?

Sanctuary Resort & TreeHouse Restaurant features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:30 PM.

Does Sanctuary Resort & TreeHouse Restaurant have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) are closed on Christmas Day and New Year's Day.

Does Sanctuary Resort & TreeHouse Restaurant have a spa?

There are no spa services available at this motel.

How close is Sanctuary Resort & TreeHouse Restaurant to downtown Coffs Harbour?

Sanctuary Resort & TreeHouse Restaurant is 1.1 mi away from Coffs Harbour.

Sanctuary Resort & TreeHouse Restaurant Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 205 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

adam

Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Stayed 1 night in Jan 2026

6/10 Okay

Anita

Very average, shower head broken, ceiling fan tape up.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible filled with smoke for 2 nights straight place is great if you like run down rooms with dangerous uniform steps with a lovely mould infested silicone shower with cracked tiles and bathroom vanity. If you love tennis half the court might as well get your beach so get your accessories out cause you will need them with the amount of sand on it. Be careful if you pay at premises as they will not refund you for a terrible stay and nor will Wotif even though they are who I booked with. If I could give negative stars I would it was Horrible. First time I have ever left a bad review stayed at lots of hotels this was the worst by far don’t waste your money. Trying to fix smoke filled room with duct tape is disgusting.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was very clean, however there were a few ants roaming around the room the first night but no others showed up after. The games room was very inadequate but still functional. The restaurant was probably our worst experience because there was only one server and she forgot what we ordered for drinks and we sat there with nothing served for 30 minutes and our food came out so we had to remind her to bring our drinks to us that we had ordered.
Stayed 3 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room, unfortunately the room/s are well overdue for an upgrade.
Stayed 1 night in Jan 2026

8/10 Good

Saffie

Liked: Property conditions & facilities
what a quirky little motel!!! my room was upgraded upon arrival which was a lovely surprise! my room was clean, staff were friendly & the bed was comfy. A super fun, quiet, quaint, retro motel! i wish i had more time to try the pool and sauna!!
Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Bob

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sparkling clean. Well cared for. Plenty of space. two small tables were very convenient. The balcony setting was excellent. I was very impressed with this accommodation. I will definitely stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

sharna

Traveled with family
Liked: Cleanliness
Clean room for a quick stop over. Bed was surprising comfortable. Staff friendly and fast check in process. Although we didn’t use the pool area, looks clean and lots of families there enjoying their afternoon.
Stayed 1 night in Jan 2026

10/10 Excellent

Sukhontip

Liked: Cleanliness, staff & service, amenities
Room got everything we need.
Stayed 1 night in Jan 2026

8/10 Good

Lily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. Staff were very friendly.
Stayed 4 nights in Jan 2026

2/10 Terrible

Michael

Traveled with family
Dirty floors hard beds
Stayed 1 night in Jan 2026

10/10 Excellent

Aadarsh

Stayed 1 night in Dec 2025

4/10 Poor

Ross

Disliked: Amenities, property conditions & facilities
Decor is extremely dated and beds hard as a rock
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Good room and easy access. Quiet, considering it is close to the busy highway. Plenty of space!
Stayed 1 night in Dec 2025

6/10 Okay

kelli-Jo

Traveled with partner
Liked: Cleanliness, staff & service
Spa was a great size as was the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Dora

Traveled with partner
Liked: Cleanliness, amenities
Nice clean and close to everything
Stayed 1 night in Nov 2025

8/10 Good

Wes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although parts of the motel were a little dated overall, the staff were exceedingly friendly and helpful and made our stay great. The room was clean and well-furnished and had lovely garden views.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Staff were excellent, friendly & helpful. The room was somewhat outdated and, although clean throughout, the electrical items were showing signs of age - the smart tv had a fuzzy lower half of the screen, and the exhaust fan in the bathroom spent most of its time rattling rather than extracting. There was a cute little balcony to the rear of the room, overlooking beautiful rainforest-style gardens.
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 1 night in Oct 2025

8/10 Good

Elena

Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Mattress was a bit hard and unit was up stairs. Otherwise everything was good. Spacious room and good facilities. Continental breakfast was good. Very friendly staff. Happy to stay here again.
Stayed 1 night in Oct 2025