2/10 Terrible
Nicole
Oct 21, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Had to leave early. Only stayed the one night because it was so late after leaving scarywood, and didn't want to try and find another hotel in the dark and so late. Rouches. A lot of them in our room. When we originally tried to check in, it was standard check in times. There wasn't a real person there. It was all over the kiosks. Then, our door lock on the room was out of batteries and we couldn't get in. After trying 3 different times with a new key every time, and going back to the kiosks guy, explaining again 3 times times what was going on, we finally got assigned a new room. After finally getting into the room, it appeared very nice and clean. With the acception of some updates of the kitchen. Warped and broken countertops, a smoke detector down, just little things that just need a little work. But then when we got back from scarywood and I opened the fridge door, a huge rough came out of nowhere. And then several others. In total between the dead ones in the drawers and the live ones crawling out on the counters and walls we saw 10 different rouches. That's just the ones we saw. We ended up checking out in the morning and finding a different place to stay. Over all not a good experience while trying to keep a good attitude. Thankfully it didn't take away from our overall trip experience outside of the hotel.
Nicole
Stayed 2 nights in Oct 2025
