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4.5 out of 5

"The attendant wad amazing and sweet that checked me in and the room was great. My problem is with the booking site. She had to call travelocity to con ... " More

By a verified traveler on Mon 24 Aug 2020

Hotel Description

Hotel near Al Whitehead Field in Portales

Near the airport

You'll be within 2 miles (3 km) of Al Whitehead Field and 20 miles (32 km) of Cannon Air Force Base with a stay here. Norman Petty Studios and North Plains Mall are also within 25 miles (40 km).

Renovated in 2019

A fitness center, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. There's express check-out and multilingual staff can provide around-the-clock assistance.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 50 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and showers.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Mar 10 - Mar 11

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Portales Inn ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus Portales Inn

Everyone (1) Couples (1)
4 out of 5
The attendant wad amazing and sweet that checked me in and the room was great. My problem is with the booking site. She had to call travelocity to confirm payment as it was showing in her system that the card i payed with did not work. Very disappointing.

Posted by on Aug 24, 2020

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5 out of 5
Property is in a good location. Room was spacious.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 14, 2020 by Latasha Padilla

Dear Guest, Thank you for taking the time to fill out a review regarding your recent stay with us. We are happy to hear you enjoyed your stay and look forward to serving you again for your next trip to Portales NM. Safe Travels, Latasha Padilla General Manager

About the Best Western Plus Portales Inn

Location 223 W 2nd St, Portales, NM 88130

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, multilingual staff, and laundry facilities are also featured at Best Western Plus Portales Inn. Free self parking is available. A complete renovation of Best Western Plus Portales Inn was completed in April 2019. This Portales hotel is smoke free.

  • 50 guestrooms or units
  • Built in 1951
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Clovis, NM (CVN-Clovis Municipal) (43 km / 26.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Portales Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Portales hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Portales
  • Hotel Best Western Plus Portales Inn Portales
  • Portales Best Western Plus Portales Inn Hotel
  • Hotel Best Western Plus Portales Inn
  • Best Western Plus Portales Inn Portales
  • Best Western Plus Inn
  • Best Western Plus
  • Best Plus Portales Portales
  • Best Western Plus Portales Inn Hotel
  • Best Western Plus Portales Inn Portales
  • Best Western Plus Portales Inn Hotel Portales

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.