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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Enjoy free breakfast at this Watertown hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Room (Specialty) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool
Free daily continental breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping

Explore the area

View in a map
1290 Arsenal St, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪20 min walk‬
  • Place, Jefferson Community College
    ‪3 min drive‬
  • Place, Samaritan Medical Center
    ‪6 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(67 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Watertown

In Watertown .You'll find Salmon Run Mall and Regal Salmon Run within 2 miles (3 km) of this hotel. Kostyk Field and Jefferson Community College are also within 2 miles (3 km).

What's nearby

  • Salmon Run Mall - 20 min walk - 1.1 miles
  • Jefferson Community College - 3 min drive - 1.8 miles
  • Kostyk Field - 3 min drive - 2.3 miles
  • Samaritan Medical Center - 6 min drive - 3.4 miles
  • Fort Drum - 14 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Lotus Restaurant - ‬8 min walk
  • ‪Tim Hortons - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Enjoy free breakfast at this Watertown hotel
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free self parking is available.

This Watertown hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG to the airport?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is 5.5 mi (10-min drive) away from the Watertown, NY (ART-Watertown Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon.

Is there free parking at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a pool?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG features an indoor pool.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG to downtown Watertown?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is 1.8 mi away from Watertown.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 55 out of 1008 reviews
Rating 4 - Poor. 15 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast. Beds Pleasant employees
Stayed 1 night in Jun 2025

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Jun 2025

10/10 Excellent

Griffin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jill

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Mountain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Linda G

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful & room comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, property conditions & facilities
Room was clean and breakfast was great. Staff are pleasant.
Stayed 1 night in Jun 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LOUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Room was very clean and smelled good. The staff were all friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the cleanest hotels I’ve stayed in. Great breakfast!
Stayed 1 night in May 2025

6/10 Okay

Joanne

Disliked: Property conditions & facilities

It’ll do.

Hotel is located in a decent place, close to lots, bed was comfy, room was decent, however the whole place is outdated, elevator is not quick, jet tub in room worked, super dated as was the pool, definitely in need of upgrading
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in easy, good hotel.
Stayed 1 night in May 2025

8/10 Good

MARIE

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness
Breakfast was very good. beds most comfortable slept like a baby.
Stayed 2 nights in May 2025

10/10 Excellent

CHRISTIE

Stayed 1 night in May 2025

10/10 Excellent

Nashira

Stayed 1 night in May 2025