4/10 Malo
Cliente verificado
6 jun. 2025
No le gustó: Limpieza
Overall beautiful place, very open lots of space. Upon arrival there was lack of cleanliness in both of the units. Reached out to Julian who said he could send someone over the next morning to clean. I was in town for my sisters funeral and had to go to the viewing the next morning so asked if he could send the cleaners after we left for the day. Completely disregarded it and stopped messaging. The two cleaners he sent were absolutely amazing though. (Bridgett and Steve they left us a card expressing their condolence’s) Bless them. Reached out about compensation for the huge inconvenience of having to displace 15 people of adults and children. Haven’t heard anything since the first day of arrival. These are a few pictures. There are videos as well. At one point he asked if we want to cancel our booking when I stated how uncomfortable I was having to stay the night in those conditions? Graduation weekend, Memorial Day weekend for that many people. The lack of human decency was appalling and made a very difficult time worse. No type of compassion for our loss. No words of comfort. Would not stay here again. Can’t buy human decency.
Cliente verificado
Se hospedó 4 noches en mayo de 2025