Shangri-La The Marina, Cairns

5.0 star property
Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Cairns

Choose dates to view prices

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Horizon Club Suite 1 King | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
Pierpoint Road, Cairns, QLD, 4870
  • Cairns Marlin Marina
    ‪4 min walk‬
  • Cairns Esplanade
    ‪4 min walk‬
  • Reef Fleet Terminal
    ‪5 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪14 min drive‬

Room options

Executive Suite

  • 533 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Twin

  • 624 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Sea View King

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View Twin

  • 350 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Executive Marina View Twin

  • 355 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Suite 1 King

  • 796 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite King

  • 624 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

Executive Marina View King

  • 350 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Executive Marina View Suite

  • 533 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Room 1 King

  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Horizon Marina View Room Twin

  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Horizon Club Twin Room With Marina View

  • Sleeps 2
  • 2 Twin Beds

Horizon Club Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Horizon Club Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

Executive Marina View Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Executive King Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Queen Beds

Horizon Club King Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Twin Room with Marina View

  • Sleeps 2
  • 2 Queen Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

One Bedroom Twin Suite

  • Sleeps 2
  • 2 Queen Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cairns

Oceanside stay.A stay at this Cairns Central Business District hotel places you steps from Reef Fleet Terminal and within a 5-minute walk of Cairns Esplanade. Centenary Lakes Botanic Gardens is within 3 miles (5 km) and Skyrail Rainforest Cableway Station is within 9 miles (15 km).

What's nearby

  • Cairns Marlin Marina - 4 min walk - 0.2 miles
  • Cairns Esplanade - 4 min walk - 0.3 miles
  • Esplanade Lagoon - 5 min walk - 0.3 miles
  • Reef Fleet Terminal - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 12 min walk - 0.7 miles

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Rattle N Hum - ‬5 min walk
  • ‪Salt House - ‬4 min walk
  • ‪Howlin' Jay's - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Cairns
Shangri-La The Marina, Cairns offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 18 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4456 square feet (414 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Shangri-La The Marina, Cairns. For a fee, parking is available.

Smoking is allowed in designated areas at this Cairns hotel.

  • 255 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 4456 sq ft of conference space
  • 414 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

How close is Shangri-La The Marina, Cairns to the airport?

Shangri-La The Marina, Cairns is 4.4 mi (14-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on Jun 21, 2025 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La The Marina, Cairns have an airport shuttle?

Airport shuttle services are not available at Shangri-La The Marina, Cairns.

How close is Shangri-La The Marina, Cairns to the beach?

This hotel is 8.1 mi (20-min drive) from Holloways Beach and 10.9 mi (24-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Shangri-La The Marina, Cairns offer free breakfast?

Free breakfast isn’t provided at Shangri-La The Marina, Cairns, but buffet breakfast is offered for a fee of AUD 38 for adults and AUD 19.00 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La The Marina, Cairns?

No, there is no casino at this hotel, but Reef Hotel Casino (4-min walk) and Cazalys Cairns (6-min drive) are nearby.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Shangri-La The Marina, Cairns?

Free parking is not available at this hotel. Self parking is available for AUD 30.00 per day, and valet parking for AUD 35.00 per day.

Does Shangri-La The Marina, Cairns have a pool?

Shangri-La The Marina, Cairns features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Shangri-La The Marina, Cairns have a restaurant?

Shangri-La The Marina, Cairns is home to The Backyard, which features international cuisine, ocean views, and al fresco dining.

Does Shangri-La The Marina, Cairns have a spa?

There are no spa services available at this hotel.

How close is Shangri-La The Marina, Cairns to downtown Cairns?

Shangri-La The Marina, Cairns is 0.3 mi away from Cairns.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice pool and rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

William, Liberty Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the 4th time, coming and going on our reef dives. The breakfast is awesome and pool is nice.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Great area for dining and pier activities. Staff was very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Takahisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to enjoy harbor area with fantastic scenery and good dishes!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rexie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Feb 2025

8/10 Good

Sarah, Clancy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and a lovely stay
Stayed 3 nights in Feb 2025

6/10 Okay

Patricia

Traveled with group, Traveled with family
Liked: Staff & service
I love the location but was very disappointed with this hotel. The pictures are MUCH nicer looking than the property actually is. We arrived late in the evening and when we walked into the lobby the smell hit me like a mac truck. It smelled like cleaning supplies and it never improved. The property is very tired and worn. We wondered if they were struggling financially because there were so many delayed maintenance issues. On a good not, the location was fantastic. Lot’s of restaurants and even some shopping in the same building. We were able to walk everywhere. So bottomline if all you care about is location and a 3 star property at best, you’ll be fine. Oh one last thing, we were 2 couples traveling and they did not offer connecting rooms. Safe travels.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was superb! Very courteous staff, and a very special room for our anniversary.
Stayed 3 nights in Dec 2024

8/10 Good

MARC

Liked: Cleanliness, staff & service, room comfort
Needs a refurbishment old And tired not a 5 star property
Stayed 3 nights in Jan 2025

8/10 Good

Christopher, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Clean and neat rooms, friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by this hotel. The pictures do not do it justice, it is in a perfect spot to walk to all the action in 2 mins but off to the side so it stayed quiet and reserved. The room was beautiful and perfect. I arrived at an odd hour and had to leave at an odd hour and the front desk was extremely accommodating. I highly recommend staying here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - very clean and convenient. The pool bar was not great as they were out of beer and would not refund my order when I realized there were peanuts on the chicken wings… allergens not listed on menu.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. Staff was very helpful. Hotel looked a little tired though bathrooms were upgraded. Curtains looked dingy.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my second time staying in this hotel after 16 years. We had a great time at our One bedroom suite & Executive Marina View Suite. Check In was smooth, all the staff were so helpful. We enjoyed the food and the peace at the Horizon Club. Breakfast at the Backyard was a plus with a wide range of varieties. The only down side was the first night after we checked-in, the whole city of Cairns had a power shortage. We were stuck in the hotel lobby for about two hours. It was frustrating as we never knew if the power would be back. Was abit disappointed that no other alternatives were being offered by the hotel at that point. But I really much appreciated that the staff came to us proactively for a chat and offered us some water, while they were all sweating. They still remained professional and calm. Thanks to the team, especially Mr. Ivan. We definitely would come back if we visit Cairns again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel was great for where we wanted to be. Staff was very attentive and helpful. Room was spacious and nice bathroom. Nice restaurants around to choose from off the marina. Would have been nice to have breakfast included but the buffet was very good.
Stayed 3 nights in Jan 2025

8/10 Good

yueyue, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Magda Lucia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is amazing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Norman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms and very convenient to restaurants and tour activities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with all facilities
Stayed 2 nights in Jan 2025

8/10 Good

Penelope

Liked: Property conditions & facilities
It was fine but perhaps not special. Cheers
Stayed 1 night in Jan 2025