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Mercure Nagano Matsushiro Resort & Spa

Property class: 4
4-star spa hotel near Matsushiro Castle

Choose dates to view prices

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

A hot spring area with a view of the sky through a large window.
Restaurant
A hotel room with a large window, a bed, a TV, a dining table, and a sliding door.
Exterior
A spacious lobby with a central circular light fixture, multiple floors, and a staircase.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215
  • Place, Matsushiro Castle
    ‪11 min walk‬
  • Place, Former Matsushiro Literary and Military School
    ‪15 min walk‬
  • Place, Yokota Family Residence
    ‪17 min walk‬

Room options

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Room

Classic Room, Japanese style, 4 Futon beds, Mountain view

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Room

Classic Room, 1 Double Bed with Sofa bed, Mountain View

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Room

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.4 out of 10
Very good
(57 reviews)
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

A hotel room with two beds, a desk, a chair, a TV, and a window with a mountain view.

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

7.4 out of 10
Good
(8 reviews)
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

A hotel room with a large window, a bed, a TV, a dining table, and a sliding door.

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds, Mountain View

A hotel room with two beds, a desk, a TV, a chair, a small table, a lamp, and a view of the city and mountains.

Classic Room, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds, Mountain View

A hotel room with a large bed, two sofas, a small table, a TV on a stand, a desk with a lamp, and a window with a view of the city.

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

A hotel room with a dining area, a sofa, a TV, and a large window with a view.

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a desk, a mirror, and a window with a view.

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Classic Room, Multiple Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Bunk Bed

About the neighborhood

Nagano

Matsushiro stay.Your stay at this Matsushiro hotel places you within 2 miles (3 km) of Matsushiro Castle and Former Matsushiro Literary and Military School. Also, Nagano Olympic Stadium is within 3 miles (5 km) and Nagano Prefectural Museum of History is within 6 miles (10 km).

What's nearby

  • Matsushiro Castle - 11 min walk - 0.6 miles
  • Chokoku-ji Temple - 12 min walk - 0.7 miles
  • Former Matsushiro Literary and Military School - 15 min walk - 0.8 miles
  • Yokota Family Residence - 17 min walk - 0.9 miles
  • Matsushiro Underground Imperial Headquarters - 3 min drive - 1.3 miles

Getting around

  • Shinonoi Station - 18 min drive
  • Yudanaka Station - 27 min drive

Restaurants

  • ‪ドンキホーテ 篠ノ井バイパス店 - ‬5 min drive
  • ‪OYAKI FARM（おやきファーム）BY いろは堂 - ‬2 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪ゆで太郎・もつ次郎 篠ノ井バイパス店 - ‬6 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

4-star spa hotel near Matsushiro Castle
Some rates at Mercure Nagano Matsushiro Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Mercure Nagano Matsushiro Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. Mercure Nagano Matsushiro Resort & Spa also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

  • 345 guestrooms or units
  • Built in 1996
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

How close is Mercure Nagano Matsushiro Resort & Spa to the airport?

Mercure Nagano Matsushiro Resort & Spa is 188.7 mi (251-min drive) away from the Chubu Centrair Intl. Airport (NGO) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on Nov 24, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Nagano Matsushiro Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Mercure Nagano Matsushiro Resort & Spa.

Does Mercure Nagano Matsushiro Resort & Spa offer free breakfast?

Free breakfast isn’t offered at Mercure Nagano Matsushiro Resort & Spa, but buffet breakfast is offered for a fee of between JPY 3025 and 3025 for adults, JPY 1815 and 2178 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Mercure Nagano Matsushiro Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 1 AM.

Is there free parking at Mercure Nagano Matsushiro Resort & Spa?

This hotel offers free self parking.

Does Mercure Nagano Matsushiro Resort & Spa have a pool?

Mercure Nagano Matsushiro Resort & Spa does not have a pool.

Does Mercure Nagano Matsushiro Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Nagano Matsushiro Resort & Spa have a spa?

Yes, this hotel has a spa.

How close is Mercure Nagano Matsushiro Resort & Spa to downtown Nagano?

Mercure Nagano Matsushiro Resort & Spa is 5.3 mi away from Nagano.

Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 333 out of 829 reviews
Rating 8 - Good. 281 out of 829 reviews
Rating 6 - Okay. 129 out of 829 reviews
Rating 4 - Poor. 49 out of 829 reviews
Rating 2 - Terrible. 37 out of 829 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
オールインクルーシブでドリンクサービスはとてもよかったです。 ただ席が座敷だったのでお菓子がこぼれたままだったりで残念でした
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
ラ
Stayed 1 night in Jul 2026
Verified review

8/10 Good

草津温泉から上高地に向かうため宿泊しました 到着が遅くなり、入浴時間もぎりぎりとなりましたが、短時間フリードリンクのサービスを利用する事ができました アルコール類の提供もあり満足度は高くリラックスすることができました 何も考えず朝食付きとしましたが時間があわず利用できませんでした 和室での家族4人での宿泊でしたが、大陸からの旅行者も少なく静寂で快適でした 総合的には系列施設と同等とは思いませんが、コスパは良く、今後キャパオーバーぽく感じる部分を改善して頂ければ宿泊者の満足度は高いと感じます
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
去年の夏に訪れた時よりとても混んでいて、朝と夜の食事の時間は事前に予約が必要になっていたので気を付けて下さい。
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Very old hotel. Old rooms and bathrooms. Very desapointed. Large choice at breakfast, but crawded. Ticket machine every where
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な設備で大変満足しました。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the clean room and helpful staff.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインに時間がかかる ビュッフェのスタッフが､ほかのお客さんの子供にぶつかっても謝罪もせず、危ないと吐き捨て居なくなった 部屋のスリッパが汚い
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring was definitely an incredible treat!! Breakfast buffet was excellent!! Staff were helpful. The afternoon and evening happy hours were nice!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
建物は古いが清潔である 朝食も充実して良いです
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広く眺めも最高でした✨ 卓球場の敷物がボロボロだったのが気になりました。
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古いホテルでした。合宿で使われるようなかんじです。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome. I am not a robot. I'm just a guy. The onsen was fricking awesome. Loved the floor. -Kaya
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインの時に30分ほど待たされた。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the onsite Onsen and style of traditional Japanese hotel rooms. The staff was very nice and helpful! Amenities were great! Beautiful hotel room view! The only downside is that the hotel is located on the outskirts of Nagano, so plan ahead as it’s not easy to reach via walking. Shuttle buses are readily available however to help get around.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
朝食のバイキングの種類がとても多くて 何を食べようか迷ってしまう位でした。 味も美味しくて大変満足しました
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Group onsen and evening lounge included free. Sauna too. The only thing was that the room same was advertised as non smoking but smelled of cigarettes. Hotel staff switched our room but the new room... While a little better... Unfortunately also smelled of cigarettes. Other thank this it was a great stay. Quiet. And a great community atmosphere in the free evening lounge.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親族の葬儀で泊まらせていただいたが、時間がない中、ホテル内で子供連れでしっかり楽しめる設備(大浴場やラウンジなど)がありました。今度は旅行でもぜひ行きたいと思います。 1点コインランドリーが大浴場が空いている時間しか稼働しないので、夜の時間帯は混んで入れられなかった。会場難しいかもしれないが、コインランドリーは24時間まわせるようにしたほうがいいと思う。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル側には全く不満はありませんでしたし、素晴らしいと思いましたが、宿泊されている大陸圏の方々のマナーが悪く、不愉快な思いを何度かしました。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little away from Nagano city however, good shuttle from rail station was provided by the Hotel. Room provided was clean with great view of the mountains. Staff were helpful and professional. In-house laundry facility with washer & dryer availability was very helpful for guests. Breakfast spread was excellent with great choice of breads, fruits, all beverages, cheese, desserts etc. Lounge was very comfortable and provided beverages and snacks for all guests.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
オールインでその他サービスも良く 快適に過ごせる
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お料理がとても美味しかったです。 お風呂も気持ちよく利用させていただきました。 また行きたいです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オールインクルーシブルすきです。美味しいし　飲み物代気にせず楽しめて 卓球でも遊べて良かったです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジは、くつろげてとてもよかったです。またぜひ行きたいと思います。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations and very good value. The rooms are in need of a refresh, but extremely functional. Our only improvement would be the food variety. We stayed for one week, which is probably unusual for most guests so we tired of the same food day after day. There is great variety, but the same ever day. As an example, for fruit it's apple, banana and pineapples every breakfast varying with other fruits every other day would be a welcome change. Same with eggs, bread selections.
Stayed 7 nights in Jun 2026