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"Staff is friendly, could use a good cleaning...tried to give me a double queen, instead of king room, till I complained. Very noisy at night with th ... " More

By a verified traveler on Sat 27 Apr 2019

Hotel Description

3-star hotel near Hollywood Casino Amphitheatre

In Matteson

At this Matteson hotel, you'll be within 3 miles (5 km) of Franciscan St. James Health - Olympia Fields and 6 miles (10 km) of Hollywood Casino Amphitheatre. Franciscan St. James Health - Chicago Heights and Coyote Run Golf Course are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 202 guestrooms also offer free WiFi and flat-screen TVs. Free wired Internet, room service, and premium bedding are also available.

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Jul 1 - Jul 2

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Chicago Matteson Conf Center ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Chicago Matteson Conf Center

Everyone (6) Family (3)
5 out of 5

Posted by on Aug 23, 2019

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2 out of 5

Posted by on Jul 21, 2019

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3 out of 5
Staff is friendly, could use a good cleaning...tried to give me a double queen, instead of king room, till I complained. Very noisy at night with the ounge letting out!

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 5, 2019 by Jessica H.

Thank you for your feedback.

3 out of 5
The first room I was given was on the first floor when u walked down the hall it smelled like ash tray it was even worst when I got to the room smelled like a huge cigarette so they transferred me to another room on a different floor which was much better. The whirlpool was gated off from then the pool looked like a construction site

Posted by on Jul 3, 2018

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Comment from Hotel Management

Jul 10, 2018 by Jessica C.- AGM

Thank you for your feedback! We deeply apologize that you didn't enjoy your stay.

5 out of 5

Nice

Had great experience the beds was very comfortable

Posted by , from Ohio on Aug 29, 2017

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4 out of 5

Nice hotel!

This is a good hotel with nice staff. The on site restaurant has good food and good personality. The bathrooms are spacious and modern. Rooms are in good condition. My only complaint - which is always my complaint staying at hotels - is the ridiculously soft pillows. Plenty of parking, close to 57, shopping, restaurants, and activities. I would definitely stay here again next time I'm in the area.

Posted by on Oct 11, 2016

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Comment from Hotel Management

Oct 12, 2016 by Front Desk Lead

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Martin S Front Desk Lead

3 out of 5

Need of serious remodel

The downstairs sliders are old and dingy looking- not great feeling as you walk up to your hotel. Staff at Bar Louie is lacking- lazy, grumpy and dressed like slobs. Please update plumbing in showers- can't even turn on shower without almost yanking it off the wall. We hardly got ours to work and my mother-in-law had to call for help from staff to fix.

Posted by , from w on Jul 17, 2016

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3 out of 5

Good but wouldn't go back.

Pros: Clean/comfortable beds.
Cons: Parties late night but hard to avoid at times.
Location: Good restaurants near and close to the event we had going on.
I had a decent experience with the hotel but I know of others who reported loud parties going on in rooms close to them. They had a couple of events going on that evening and a bar on site. With younger kids in our party I did not feel safe letting them walk around alone. The room was clean and beds were comfortable. Our air conditioning unit was a bit annoying with clicking on and off all night so eventually I just turned it off. I think next time I would not stay at a hotel that also was a convention center site. Pool area looked nice but I didn't use it some said it had a strong chlorine scent inside.

Posted by on Apr 18, 2016

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About the Holiday Inn Chicago Matteson Conf Center

Location 500 Holiday Plaza Dr, Matteson, IL 60443

Property Features

Holiday Inn Chicago Matteson Conf Center offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 13000 square feet (1208 square meters) and includes a conference center. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Matteson Conf Center. A free area shuttle within 5 mi is available. Free self parking is available. This 3-star Matteson hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 5 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (42.6 km / 26.5 mi)
  • Train station: Matteson 211th Street-Lincoln Highway Station (3.7 km / 2.3 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Chicago Matteson Conf Center offers 202 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Holiday Inn Chicago Matteson Conf Center has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 12 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Chicago Matteson Conf Center
  • Holiday Inn Conf Hotel Matteson Chicago Center
  • Holiday Inn Chicago Matteson Conf Center Hotel
  • Holiday Inn Conf Center
  • Chicago Matteson Conf Center
  • Holiday Inn Chicago Matteson Conf Center Hotel
  • Holiday Inn Chicago Matteson Conf Center Matteson
  • Holiday Inn Chicago Matteson Conf Center Hotel Matteson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.