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"A bit run down. Someone else’s hair in the tub. Bed comfortable. " More

By a verified traveler on Mon 30 Sep 2019

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Hotel Description

Enjoy the free WiFi at this Vernon Hills hotel

In Vernon Hills

You'll find Northwestern Medicine and Cuneo Mansion and Gardens within 2 miles (3 km) of this hotel. Also, Marriott Theatre is within 3 miles (5 km) and Par-King Skill Golf is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free area shuttle. Business travelers can take advantage of the free WiFi in public areas. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$73* Per night/room Apr 28 - Apr 29

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites Chicago Vernon Hills Lake Fores ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Chicago Vernon Hills Lake Fores

Everyone (5) Business (1) Couples (1)
2 out of 5
Took three tries to get our key cards to work. Must ask front desk if you want supplies for your kitchen. One shelf in closet was completely broken upon arrival. Smell in hallway was horrible and unidentifiable. No regular cream for the 6a coffee.

Posted by , from ROUND LAKE on Nov 9, 2023

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Comment from Hotel Management

Nov 10, 2023 by Hotel Management

Dear THOMAS, Thank you for reviewing our hotel. Please accept our apologies for the difficulties you experienced with your key card and for the inconvenience this caused. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We will share these notes appropriately. We would love another opportunity to show you the great visit we are known for, which you deserve.Sincerely,Hotel Management

5 out of 5
Nice experience!

Posted by on Oct 10, 2022

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Comment from Hotel Management

Nov 7, 2022 by Hotel Management

Dear Rosemeri, thank you for your delightful review of our hotel. Your kind remarks are greatly appreciated. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management

3 out of 5
A bit run down. Someone else’s hair in the tub. Bed comfortable.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Hotel Management

Thank you for your review of your recent stay. Although you liked your comfortable bed, we are sorry for the cleanliness issues in your suite. Your feedback will be shared with our housekeeping team for review and action. We will also share your concerns regarding the condition of our property with appropriate individuals in our organization as we begin formulating plans for future updates. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

2 out of 5
It clearly says there is complimentary area shuttle avail at this location which was very important to me. Get to check in and person says never heard of a shuttle. I show him the travelocity website. He says someone on travelocity must be writing false info of the hotel...

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 29, 2019 by Hotel Management

Thank you for choosing us for your visit. We regret your disappointment with the shuttle services. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third party websites in addition to our official site to ensure everything is up-to-date. We are grateful for your feedback and your patience. We hope you will consider and give us the chance to make it up to you in the future. Sincerely, Hotel Management

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Hotel Management

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

4 out of 5
It was close to my job site. View from the back rooms is very nice.

Posted by on Apr 5, 2019

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Comment from Hotel Management

May 25, 2019 by Hotel Management

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know our location worked well for your needs and that you were pleased with the excellent view your room has to offer. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

3 out of 5
Small pillows with no support. Bed harder than I like it. It was tough to sleep on. Everything else fine. Staff was friendly.

Posted by on Jan 24, 2019

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Comment from Hotel Management

Jan 25, 2019 by Hotel Management

Thank you for being our guest. Although overall you had a pleasant stay with us and were impressed with our courteous associates, we are sorry you found our mattress uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management

3 out of 5
The room met our needs for a one night stay. There was a noticeable red stain on the carpet and the room was musty without the A/C running.

Posted by , from Iowa on Jun 25, 2018

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Comment from Hotel Management

Jun 25, 2018 by Hotel Management

Thank you for leaving your feedback regarding your overnight stay. We are glad to read you had an overall pleasant visit and liked your room. however, we are sorry for the problems you encountered and assure you these issues have been addressed with the housekeeping and maintenance team members. We hope to have another chance to welcome you back to experience our hotel the way it should be every time you visit. Sincerely, Hotel Management

4 out of 5

Nice hotel, however.

Well.. Me and my husband stayed one night, and upon our arrival the appearance was very eye catching. Customer service was weak all across the board. I mean not, nasty or poor, but very dry even in the morning. My thoughts on the continental breaks was a little boring and was always needing to be filled; my husband had to go back two times. The rooms were clean, comfortable and very pleasant, however I thought there should have been: pots, pans, spoons forks, etc. Long story short me and my husband stay at different hotels so we can see what ranks what to us. When we like a certain place we stay again, just trying to find our favorite five. We are learning what we want in a hotel when its us or our family. My rate.. (Don't take me at my rank, just our opinion) "5" would I stay again yes at another one in a different location. That would be our final rank to decide if we take our family.

Posted by , from Wisconsin on Jun 11, 2018

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Comment from Hotel Management

Jun 12, 2018 by Hotel Management

It was a pleasure have to you as our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked your room. We would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated as it will help us improve our service moving forward. Thanks so much for choosing to stay with us. We look forward to welcoming you and your husband back soon. Sincerely, Hotel Management

5 out of 5

Staff was outstanding

Pros: everything
Cons: have ice machine
great experience for me this was my first experience with Extended Stay

Posted by , from Aurura, il on Sep 21, 2015

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About the Extended Stay America Suites Chicago Vernon Hills Lake Fores

Location 215 N Milwaukee Ave, Vernon Hills, IL 60061

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Chicago Vernon Hills Lake Fores also features a vending machine, a picnic area, and laundry facilities. Free self parking is available. This Vernon Hills hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Vernon Hills Station (4.4 km / 2.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Chicago Vernon Hills Lake Fores offers 128 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Vernon Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Chicago Vernon Hills Lake Forest
  • Extended Stay America Forest Aparthotel
  • Extended Stay America Chicago Vernon Hills Lake Forest Hotel
  • Hotel Extended Stay America Chicago - Vernon Hills - Lake Forest
  • Extended Stay America Chicago Vernon Hills Lake Forest Hotel
  • Extended Stay America Chicago Vernon Hills Lake Forest
  • Extended Stay America Chicago Vernon Hills Lake Forest
  • Extended Stay America Forest Hotel
  • Extended Stay America Forest
  • Extended Stay America Forest

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.