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The Empress Hotel Chiang Mai

Property class: 4
4-star family-friendly hotel near Chiang Mai Night Bazaar, connected to the convention center

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

A modern hotel with a prominent corner entrance, multiple floors, and a rooftop terrace.
A modern hotel room with a large window, a sofa, a chair, a coffee table, and a television.
A modern hotel room with a sofa, armchairs, a coffee table, and a TV.
A rooftop pool area with wooden furniture and a view of the city skyline.
A spacious lobby with ornate ceiling designs, a grand staircase, and traditional seating areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Place, Riverside
    ‪2 min walk‬
  • Place, Mae Kha Canal Village
    ‪7 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪12 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Superior Room

9.4 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Room

A hotel room with a large bed, a decorative headboard, a chair, and a lamp.

Executive Room

9.0 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite

A spacious living room with a dining area, a large window with a view, and a television.

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

About the neighborhood

Chiang Mai

Chang Khlan stay.A stay at this Chang Khlan hotel places you within half a mile (1 km) of Chiang Mai Night Bazaar and 2 miles (3 km) of Tha Phae Gate. Riverside and Central Chiang Mai Memorial Hospital are also within half a mile (1 km).

What's nearby

  • Riverside - 2 min walk - 0.1 miles
  • Mae Kha Canal Village - 7 min walk - 0.4 miles
  • Chiang Mai Night Bazaar - 12 min walk - 0.7 miles
  • Anusarn Market - 12 min walk - 0.7 miles
  • Elephant Parade House - 17 min walk - 0.9 miles

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬2 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬2 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk
  • ‪Ruammit Muslim Restaurant - ‬2 min walk
  • ‪Panda Palace @ The Empress Hotel - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

4-star family-friendly hotel near Chiang Mai Night Bazaar, connected to the convention center
The Empress Hotel Chiang Mai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a terrace are also featured at the family-friendly The Empress Hotel Chiang Mai. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

  • 375 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1989
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Empress Hotel Chiang Mai offers 375 accommodations with minibars and safes. Satellite television is provided.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Empress Hotel Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 850.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

How close is The Empress Hotel Chiang Mai to the airport?

The Empress Hotel Chiang Mai is 4.5 mi (18-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on Oct 11, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Empress Hotel Chiang Mai have an airport shuttle?

The Empress Hotel Chiang Mai offers an airport shuttle from 6 AM to midnight, on request, for a charge of THB 250. per person, one-way.

Does The Empress Hotel Chiang Mai offer free breakfast?

Free breakfast isn’t provided at The Empress Hotel Chiang Mai, but buffet breakfast is offered for a fee of THB 450 for adults and THB 450 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at The Empress Hotel Chiang Mai?

No, there is no casino at this hotel.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Empress Hotel Chiang Mai?

This hotel offers free self parking and extended parking.

Does The Empress Hotel Chiang Mai have a pool?

The Empress Hotel Chiang Mai features an outdoor pool and a children's pool.

Does The Empress Hotel Chiang Mai have a restaurant?

There are 2 onsite restaurants, offering options like Thai cuisine and light fare.

Does The Empress Hotel Chiang Mai have a spa?

This hotel has a spa, which features Thai massages, body scrubs, and aromatherapy.

How close is The Empress Hotel Chiang Mai to downtown Chiang Mai?

The Empress Hotel Chiang Mai is 0.8 mi away from Chiang Mai.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities are good for visit in Chiang Mai !
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really cool and well maintained.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The empress is located near the night market. The location is easy commute from the airport. The hotel staff are friendly & helpfull.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite places to stay in Chiang Mai. Excellent staff and services.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely hotel, close walking distance to night market and other activities. Since it's not on the main busy road, it provides peace and quiet. I highly recommend it. I enjoyed having a mountain view room.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The best resort by far
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly staff. They gave us a welcome gift. There is also a nice pool to chill after a long day AC too strong though
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this hotel whenever I am in Chiang Mai. Of course Shangri-La Chiang Mai is the hotel very popular with tourists. It is good because of all the facility they provided and a 5 star hotel in the heart of Chiang Mai. If you want to relax and enjoy the facilities Shangri La is the upmarket hotel. However if you are on a shopping spree & relax tour. The Empress Chiang Mai provides all you need for value and its location & comfort. Chiang Mai & Chiang Rai is my preferred destination for Northern Thailand away from bustling Bangkok
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice & friendly staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bre
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good rooms. Staff very kind and even gave me a huge gift. Very kind of them. Will stay here again.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness
Every thing was great except the pool area needs refurbished.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing place to stay.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Clean and well maintained
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
YES
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again!
Stayed 2 nights in Jan 2024