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Hotel Indigo Chester by IHG

Property class: 4
4-star hotel near Chester Zoo

Choose dates to view prices

Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony
Lounge
Exterior
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Place, Grosvenor Park
    ‪1 min walk‬
  • Place, Chester Cathedral
    ‪8 min walk‬
  • Place, Chester City Walls
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(90 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Chester

In Chester .You'll find Chester Cathedral and Chester City Walls within a 15-minute walk of this Chester hotel. Grosvenor Park and St John the Baptist Church are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 1 min walk - 0.1 miles
  • Eastgate Clock - 6 min walk - 0.4 miles
  • Chester Cathedral - 8 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Racecourse - 16 min walk - 0.9 miles

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Cellar - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Boathouse - ‬4 min walk
  • ‪Wok&Go - ‬3 min walk

About this property

Hotel Indigo Chester by IHG

4-star hotel near Chester Zoo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo Chester by IHG also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

  • 75 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

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Moxy Chester
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 805 reviews
$73 nightly
The price is $87
May 15 - May 16
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

How close is Hotel Indigo Chester by IHG to the airport?

Hotel Indigo Chester by IHG is 5.4 mi (26-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Chester by IHG?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester by IHG on Apr 30, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Chester by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Chester by IHG.

Does Hotel Indigo Chester by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Chester by IHG, but cooked-to-order breakfast is offered for a fee of GBP 15.00 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Indigo Chester by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Indigo Chester by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo Chester by IHG have a pool?

Hotel Indigo Chester by IHG does not have a pool.

Does Hotel Indigo Chester by IHG have a restaurant?

Hotel Indigo Chester by IHG is home to Hotel Indigo Restaurant, which features light fare.

Does Hotel Indigo Chester by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Chester by IHG to downtown Chester?

Hotel Indigo Chester by IHG is 0.4 mi away from Chester.

Hotel Indigo Chester by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1004 reviews
Rating 8 - Good. 136 out of 1004 reviews
Rating 6 - Okay. 42 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Yes staff and room was great
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities
Room clean, facilities great, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities
Beautiful hotel & wonderful rooms. Would 100% recommend.
Stayed 1 night in Jan 2026

4/10 Poor

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Kasinda

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely 6 night stay at the Indigo Hotel. My room was clean with very comfortable beds. The bathroom was large and had a wonderful spa shower with full size toiletries and a robe & slippers upon request. The complimentary snacks were great! My room was a bit cold and I was unable to adjust the heat. I did ask about it and was told it would be adjusted, but did not notice a difference and just wore more clothes at night. Overall it was a very comfortable stay and I would love to stay there again!
Stayed 6 nights in Jan 2026

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities
Perfect Room for a Special Occasion The room was perfectly clean and ideal for a special occasion. Slippers and a dressing gown were provided, along with lovely, beautifully scented toiletries. The wardrobe was spacious and easily accommodated all our belongings for the weekend. We stayed in a Deluxe Room with a King Size Bed and balcony, which was perfect for sitting outside in the crisp January weather with a nice cup of tea. The beds were very comfortable, and breakfast offered a great variety of choices. Highly recommend — we would definitely stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Couldn’t fault it. Very good standard all round.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault the stay, great room, great breakfast, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Stayed 1 night in Jan 2026

8/10 Good

Georgina

Liked: Staff & service, amenities
The hotel overall was very nice and stylish. All staff were extremely friendly and helpful. The Breakfast was delicious and the Steak was superb but very pricy for the amount received. It cost just short of £100 as a sharing meal for 2 which included 2 sides but the sides portions were only enough for one person. The room was great, comfy bed and pillows, hair dryer, ironing board & iron, great shower pressure but a few areas needed a deeper clean such as the shower shelf and screen. The mirror also had dirty makeup finger marks on it. This is the reason for 4 stars rather than 5 plus the room was quite cold even though we adjusted the thermostat.
Very comfy bed and pillows.
Shower needed steam cleaning!
Dirty mirror on arrival
Stayed 1 night in Jan 2026

6/10 Okay

Nick

Room was dusty and the heating kept switching off. The bathroom had a leak from the toilet and noise from both taps which were reported but not fixed. Our room wasn’t ready and we waited in the bar area for about an hour with a free drink.
Stayed 3 nights in Dec 2025

4/10 Poor

Hayley

Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very helpful staff, great experience
Stayed 1 night in Dec 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities
Very clean and modern hotel very close to the town centre bars shops and restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and surprise suite upgrade was a lovely touch. Great clean rooms and quality furnishings.
Stayed 1 night in Dec 2025

10/10 Excellent

Gareth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Day dinner and stay
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Good clean hotel with friendly staff, ideally placed for city centre. Comfortable modern room and bathroom, and nice little touches such as complementary soft drinks in fridge, and popcorn to nibble on. Would definitely recommend and return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Siobhan

Stayed 3 nights in Nov 2025

10/10 Excellent

Damian

Stayed 1 night in Dec 2025

10/10 Excellent

Mrs Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room ,comfy bed, Had to wait for pancakes thought 20mins was probably a bit to long, lovely staff all round
Stayed 2 nights in Dec 2025

10/10 Excellent

ANDRZEJ

Stayed 1 night in Dec 2025

10/10 Excellent

PATRICIA

Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Room spotless, and staff extremely helpful and polite. Excellent couple of days in Chester, and would definitely stay in the Hotel Indigo again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carole

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and courteous.
Stayed 1 night in Dec 2025

8/10 Good

Shelbey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nicely decorated and breakfast was great
Stayed 1 night in Dec 2025