Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Enjoy the spa at this 4-star Ellesmere Port hotel

Choose dates to view prices

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Property video
Couples treatment rooms, sauna, body treatments, aromatherapy
Exterior
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Burton Mere Wetlands
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Place, Chester City Walls
    ‪17 min drive‬
  • Airport, Manchester (MAN)
    ‪65 min drive‬

Room options

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(9 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Room, 1 King Bed (Standard King)

8.8 out of 10
Excellent
(19 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 195 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Twin Bed (Standard Single)

  • 195 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 Double Bed (Standard Double Family 3)

8.6 out of 10
Excellent
(7 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Room, 2 Twin Beds, Accessible (Accessible Twin)

  • 195 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(7 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Room, 1 Double Bed (Super Deluxe Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Ellesmere Port

In historical district.You'll find Burton Mere Wetlands and The Wirral Country Park within 3 miles (5 km) of this hotel. Ness Botanic Gardens and Eastham Country Park are also within 6 miles (10 km).

What's nearby

  • Burton Mere Wetlands - 2 min drive - 1.3 miles
  • Chester Zoo - 12 min drive - 7.1 miles
  • Chester City Walls - 17 min drive - 7.3 miles
  • Chester Cathedral - 18 min drive - 7.5 miles
  • Chester Racecourse - 18 min drive - 7.7 miles

Getting around

  • Little Sutton Station - 5 min drive
  • Manchester Airport (MAN) - 45 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Old Wirral Hundred - ‬6 min drive
  • ‪The Cheshire Yeoman - ‬3 min drive
  • ‪Tudor Rose - ‬9 min walk

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Enjoy the spa at this 4-star Ellesmere Port hotel
Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

How close is Macdonald Craxton Wood Hotel & Spa, Chester to the airport?

Macdonald Craxton Wood Hotel & Spa, Chester is 9 mi (30-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on Jun 29, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Macdonald Craxton Wood Hotel & Spa, Chester have an airport shuttle?

Airport shuttle services are not available at Macdonald Craxton Wood Hotel & Spa, Chester.

How close is Macdonald Craxton Wood Hotel & Spa, Chester to the beach?

This hotel is 9.8 mi (26-min drive) from Tranmere Beach and 10.2 mi (17-min drive) from Thurstaston Beach. Don't forget your sunscreen!

Does Macdonald Craxton Wood Hotel & Spa, Chester offer free breakfast?

Free breakfast isn’t provided at Macdonald Craxton Wood Hotel & Spa, Chester, but full breakfast is offered for a fee of GBP 24 per person. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Macdonald Craxton Wood Hotel & Spa, Chester?

No, there is no casino at this hotel.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Macdonald Craxton Wood Hotel & Spa, Chester?

This hotel offers free self parking.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Macdonald Craxton Wood Hotel & Spa, Chester features an indoor pool.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a restaurant?

Macdonald Craxton Wood Hotel & Spa, Chester is home to Craxton Wood Grill, which features British cuisine.

Does Macdonald Craxton Wood Hotel & Spa, Chester have a spa?

This hotel has a spa, which features body wraps, facials, and aromatherapy.

How close is Macdonald Craxton Wood Hotel & Spa, Chester to downtown Ellesmere Port?

Macdonald Craxton Wood Hotel & Spa, Chester is 0.4 mi away from Woodbank.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 977 reviews
Rating 8 - Good. 340 out of 977 reviews
Rating 6 - Okay. 178 out of 977 reviews
Rating 4 - Poor. 94 out of 977 reviews
Rating 2 - Terrible. 41 out of 977 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fantastic old but nice property with lovely staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

rhoda

Liked: Cleanliness, staff & service
The welcome was great, the leisure facilities were fantastic. Would recommend to anyone
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Value for money, peaceful surroundings, great breakfast and amenities.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Dayle

Staff were amazing beds were comfy breakfast was good but when we arrived we were given a room with only 2 beds a single and double but there was 4 of us so I
Stayed 1 night in Feb 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family of 4 and had a really
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
The hotel is in lovely woodland and staff are friendly. Our room was a bit tired but clean. Beds weren’t comfortable unfortunately but the breakfast was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, wonderful breakfast and staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Another fabulous visit, great staff, spotless room. Returning again next week !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
I treated my son, his wife and 2 young children (from London) to 2 nights with you, Wednesday and Thursday. They said the staff were excellent - so helpful and friendly. The pool was a big success! They really enjoyed the breakfasts too. They are very keen to return!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would come again

We had a fantastic stay. Staff super friendly too
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

andrew

Liked: Staff & service
Room was very dated and gym and pool too. Expected way better for the price paid.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Great Service.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Room was very tired and stained carpet
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Clive

Disliked: Cleanliness, property conditions & facilities
Did not use spa. Hotel was no doubt a great asset in the past but has been let down by lack of investment in maintenance and cleaning.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities
Clean and tidy, fresh towels every day, staff were friendly...most of the time
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was lovely and big and the bed was comfy. Good breakfast included and all for a very good price.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Lovely stay here, quiet location, excellent facilities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb hotel. Will definitely book again to stay here
Stayed 1 night in May 2025
Verified

2/10 Terrible

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
room ver
Stayed 1 night in Jan 2026