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The Ritz-Carlton, Pentagon City

5.0 star property
5-star luxury hotel near Arlington National Cemetery, connected to a shopping center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Pentagon City

Exterior
View from property
Banquet hall
Property amenity
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Gym
  • Room service
  • Laundry

Explore the area

Map
1250 South Hayes Street, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪2 min walk‬
  • Pentagon
    ‪17 min walk‬
  • Arlington National Cemetery
    ‪18 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Club Lounge Access)

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, Corner

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premier Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, minibar

Executive Suite, 1 Bedroom

  • 750 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Club Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Premier Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Club Room, 1 King Bed

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Club Suite, 1 Bedroom, Non Smoking

  • 750 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

55-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Premier Double Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Club Double Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premier Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Club Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Arlington

Pentagon City stay.Your stay at this Pentagon City hotel places you within 3 miles (5 km) of Arlington National Cemetery and National Mall. Also, Fashion Center at Pentagon City is within half a mile (1 km) and Pentagon is within 2 miles (3 km).

What's nearby

  • Fashion Center at Pentagon City - 2 min walk - 0.1 miles
  • Pentagon - 17 min walk - 0.9 miles
  • Arlington National Cemetery - 18 min walk - 1.0 mile
  • National Mall - 2 min drive - 1.8 miles
  • White House - 5 min drive - 3.7 miles

Getting around

  • Pentagon City Station - 1 min walk
  • Washington Union Station - 15 min drive
  • Ronald Reagan Washington National Airport (DCA) - 8 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Matchbox - ‬11 min walk
  • ‪Wiseguy Pizza - ‬2 min walk
  • ‪Chevy's Fresh Mex Restaurants - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk

About this property

The Ritz-Carlton, Pentagon City

5-star luxury hotel near Arlington National Cemetery, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 11 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Pentagon City. For a fee, parking is available.

This 5-star Arlington hotel is smoke free.

  • 1 building
  • 365 guestrooms or units
  • 18 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Pentagon City offers 365 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, Chinese (Mandarin), English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Microwave on request

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 32.00 for adults and USD 16.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pentagon City Ritz-Carlton
Pentagon Ritz-Carlton
Ritz-Carlton Pentagon
Ritz-Carlton Pentagon City
Ritz-Carlton Pentagon City Arlington
Ritz-Carlton Pentagon City Hotel
Ritz-Carlton Pentagon City Hotel Arlington
Arlington Ritz-Carlton
Ritz Arlington
Ritz Carlton Pentagon City
Ritz-Carlton Arlington
The Ritz-Carlton Pentagon City Hotel Arlington
The Ritz-Carlton, Pentagon City Hotel
The Ritz-Carlton, Pentagon City Arlington
The Ritz-Carlton, Pentagon City Hotel Arlington

Frequently asked questions

How close is The Ritz-Carlton, Pentagon City to the airport?

The Ritz-Carlton, Pentagon City is 1.9 mi (8-min drive) away from the Ronald Reagan Washington National Airport (DCA) airport, the closest popular airport to the property.

Does The Ritz-Carlton, Pentagon City have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Pentagon City.

Does The Ritz-Carlton, Pentagon City offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Pentagon City, but cooked-to-order breakfast is offered for a fee of USD 32.00 for adults and USD 16.00 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton, Pentagon City?

No, there is no casino at this hotel, but MGM National Harbor Casino (16-min drive) is nearby.

What time is check-in at The Ritz-Carlton, Pentagon City?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Ritz-Carlton, Pentagon City?

Free parking is not available at this hotel. Valet parking is available for USD 59 per day.

Does The Ritz-Carlton, Pentagon City have a pool?

The Ritz-Carlton, Pentagon City does not have a pool.

Does The Ritz-Carlton, Pentagon City have a restaurant?

The Ritz-Carlton, Pentagon City is home to Santé, which features Mediterranean cuisine, happy hour, and light fare.

Does The Ritz-Carlton, Pentagon City have a spa?

There are no spa services available at this hotel.

How close is The Ritz-Carlton, Pentagon City to downtown Arlington?

The Ritz-Carlton, Pentagon City is 2.3 mi away from Arlington.

The Ritz-Carlton, Pentagon City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yinayra

Business traveler
Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angie at check-in and Kim in the restaurant were excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shari

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

XINRAN, Toronto

Stayed 5 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Valdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent from check in to check out. The restaurant is SO good! Staff is friendly and approachable. Well worth the $
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exemplary service

The Ritz-Carlton sets the standard for hospitality. Always a warm greeting and superlative service. On this visit I was unfortunately stricken with a bug that prevented me from checking out on time and they did everything they could to make me comfortable. I cannot say how much I appreciated their care and concern.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for going into DC and visiting.
Stayed 2 nights in Mar 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolle, Gaithersburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Amari

Great visit
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great hotel, location is great. Staff were so nice & helpful. Would definitely stay again!
Stayed 4 nights in Feb 2025

6/10 Okay

My

Liked: Cleanliness
Disliked: Property conditions & facilities
This did not feel like a Ritz at all. Location was great bc it’s connected to a mall and Metro station. There is no pool or spa. This property is pretty run down and in desperate need of renovation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, amenities
My experience at the Ritz Pentagon City was really wonderful! From the time my husband and I checked in, Khan, at the front desk was really attentive and kind. He made sure we had whatever we needed throughout our entire stay, and the rest of the staff were very kind and helpful as well. The room was well-appointed and the bed even had Frette sheets which was a super luxurious touch that I very much appreciated. I will absolutely recommend the Ritz Pentagon City to anyone staying in the area.
Stayed 2 nights in Feb 2025

8/10 Good

Sittara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shauna

Traveled with family
Liked: Cleanliness, staff & service
Rooms are in need of renovations. The staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a lovely stay however some uogrades needed in some rooms
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Stay

The attentiveness of the staff was top notch. However, I had a snack for the room snack bar that wasn’t fresh. Also, the bulk body lotion is not the best since it doesn’t smell as good being refilled and unused.
Stayed 2 nights in Feb 2025

8/10 Good

Carlton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel stay. The Sante restaurant food was very good. Nice hamburger and ravioli. The hotel was very nice and comfortable. Good to be close to shopping
Stayed 2 nights in Feb 2025

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Traveled with partner
Disliked: Amenities
It’s just ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Do NOT STAY HERE. While the food, drinks and overall service were excellent. The room was just disturbingly outdated and old. The painted walls had a yellowish tint from age. There was rust around the handles in the shower, the bed was a frame with a wooden headboard GLUED TO THE WALL with grime on the wall from past guests. The bottom of the bed frame was visible - metal poles with wheels at the bottom, full of dust and just tacky. It was disgusting and not for the price that I paid. Worst Ritz that I have EVER stayed in and shameful to the brand name. NOT luxury or 5 star hotel. I want my money back. When I expressed my disappointment while checking out, the hotel’s attendant admitted that they stayed once and would NEVER STAY AGAIN.
Stayed 1 night in Jan 2025