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Candlewood Suites Mooresville, an IHG Hotel

2.5-star property
3247 Charlotte Hwy, Mooresville, NC 1-855-201-7819

Points Of Interest

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Hotel Description

Hotel near Lake Norman in Mooresville

In Mooresville

Within 2 miles (3 km) of this Mooresville hotel, you'll find Lake Norman and Lake Norman Regional Medical Center. Lowe's Corporate Headquarters and Mooresville Golf Course are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free parking, a grocery/convenience store, and a computer station are also offered.

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room May 31 - Jun 1

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Communications)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Mooresville, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites Mooresville, an IHG Hotel

Everyone (10) Couples (4) Family (2)
5 out of 5
This is the 4th time using this property also have used the Candlewood in Huntersville severvsl times never disappointed.

Posted by , from WILMINGTON on Feb 4, 2023

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Comment from Hotel Management

Feb 15, 2023 by sm

Thank you for your feedback

5 out of 5
The room was clean and well appointed. The staff were friendly, attentive and swiftly responsive to requests. The rooms could have brighter lighting and the sign for the entrance to the property was a little obscured by bushes, so it was a little difficult to see. However, at night the lighting was excellent and the property was easy to locate.

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 11, 2022 by sm

Thank you so much for your positive feedback, we love to hear our guests enjoyed their stays with us. thank you and have a great day

3 out of 5

Posted by on Oct 13, 2021

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4 out of 5
Needed a bar

Posted by on May 10, 2021

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Comment from Hotel Management

May 11, 2021 by Amy R.

Dear Guest, Thank you so much for taking the time to leave us this review. We love to hear what our guests are saying, we use the feedback to continually improve our brand. We hope you will stay with us again soon!

4 out of 5

Posted by on Aug 22, 2020

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Comment from Hotel Management

Aug 31, 2020 by Tina W.

Thank you for your review. We hope to see you again soon and make that 4 a 5!

3 out of 5
I like the cleanness and the kitchenettes in the room. There was nothing to dis like.

Posted by , from Winston Salem on Jun 22, 2020

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Comment from Hotel Management

Jul 23, 2020 by Tina W.

Wow! Thank you for the great review.

2 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Jan 9, 2020 by Jhosseline H

Thank you for your feedback

4 out of 5

Posted by on Sep 16, 2019

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5 out of 5
Liked that you can borrow board games and kitchen utensils. Room was very clean and modern.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 15, 2019 by Jhosseline H

Dear Guest, Thank you for sharing your experience!

4 out of 5
EVERYTHING OVERALL WAS FINE. Entrance into the hotel was odd. We have never been to the area and passed the hotel due this.

Posted by , from LIBERTY, NC on Jul 21, 2019

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Comment from Hotel Management

Aug 15, 2019 by Jhosseline H

Dear Norene, Thank you for giving us feedback

About the Candlewood Suites Mooresville, an IHG Hotel

Location 3247 Charlotte Hwy, Mooresville, NC 28117

Property Features

Candlewood Suites Mooresville, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 740 square feet (69 square meters) and includes conference space. Barbecue grills, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Mooresville, an IHG Hotel. Free self parking is available.

  • 90 guestrooms or units
  • 4 levels
  • 740 sq ft of conference space
  • 69 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Microwave in a common area

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Candlewood Suites Mooresville, an IHG Hotel offers 90 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per stay.

Pet Policy

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 79 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Mooresville
  • Candlewood Suites Hotel Mooresville
  • Candlewood Suites Mooresville
  • Candlewood Suites Mooresville Hotel

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.