May 18, 2022 by General Manager
Dear Maria, thank you for the wonderful review! We are happy our team exhibited true southern hospitality at the TownePlace Suites Charleston Airport/Convention Center. Our goal is for every guest to have a relaxed and stress-free stay, and we are thrilled to know we accomplished that for you. We hope you will come back to see us the next time you are in Charleston! Sincerely, Julia Scheffsky General Manager
Nov 16, 2021 by General Manager
Dear Caitlin, thank you for the glowing review of TownePlace Suites Charleston Airport/Convention Center. We are delighted to know you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we offer. We appreciate your business and hope to see you again on your next visit to our area. With Kind Regards, Julia Scheffsky, General Manager
Jan 29, 2021 by General Manager
Dear Isaac, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. With Kind Regards, Tryena Jones, General Manager
Dec 6, 2020 by General Manager
Dear Guest, thank you for your review. We are sorry for the issues in your room that impacted your stay with us. We value your feedback and hope to welcome you back soon for a seamless experience. With Kind Regards, Tryena Jones General Manager
Apr 28, 2019 by General Manager
Dear Guest, thank you for being our guest at TownePlace Suites Charleston Airport/Convention Center. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. With Kind Regards, Ted Wackler, General Manager
Sep 18, 2018 by General Manager
Dear Guest, we are delighted you enjoyed your stay at the TownePlace Suites Charleston Airport/Convention Center. Thank you for letting us know we exceeded your expectations for an absolutely perfect experience in this historic southern seaport. We appreciate you choosing us for your visit to Charleston and hope your travels will bring you back for more southern hospitality and charm. With Kind Regards, Ted Wackler, General Manager