Tru by Hilton Chapecó

2.5 star property
Hotel near Hospital Unimed in Chapecó

Choose dates to view prices

Photo gallery for Tru by Hilton Chapecó

Reception
Dining
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top.
In-room safe, individually furnished, desk, laptop workspace
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Colonel Bertaso Square
    ‪14 min walk‬
  • Place, Marista São Francisco College
    ‪18 min walk‬
  • Place, Condá Arena
    ‪20 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(14 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Twin - 2 Camas Solteiro

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Chapecó

Chapeco Centro stay.Within a 15-minute walk of this Chapeco Centro hotel, you'll find Hospital Unimed and Colonel Bertaso Square. Santo Antonio Cathedral and Marista São Francisco College are also within 2 miles (3 km).

What's nearby

  • Colonel Bertaso Square - 14 min walk - 0.8 miles
  • Santo Antonio Cathedral - 14 min walk - 0.8 miles
  • Marista São Francisco College - 18 min walk - 1.0 mile
  • Condá Arena - 20 min walk - 1.1 miles
  • Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Bets Snooker Bar - ‬6 min walk
  • ‪Celeiro Superitália - ‬6 min walk
  • ‪Amora café - ‬1 min walk
  • ‪Maria Teresa Restaurante - ‬4 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk

About this property

Tru by Hilton Chapecó

Hotel near Hospital Unimed in Chapecó
Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and an elevator are also featured at the business-friendly Tru by Hilton Chapecó. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Tru by Hilton Chapecó was completed in April 2025.

This Chapecó hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Tru by Hilton Chapecó offers 137 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 43-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Frequently asked questions

How close is Tru by Hilton Chapecó to the airport?

Tru by Hilton Chapecó is 5.8 mi (21-min drive) away from the Chapeco (XAP) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Chapecó?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapecó on Jul 19, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Chapecó have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Chapecó.

How close is Tru by Hilton Chapecó to the beach?

This hotel is 15.1 mi (39-min drive) from Praia Artificial.

Does Tru by Hilton Chapecó offer free breakfast?

Tru by Hilton Chapecó offers free buffet breakfast on weekdays between 6:00 AM and 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a casino at Tru by Hilton Chapecó?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Chapecó?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Chapecó?

Free parking is not available at this hotel. Self parking is available for BRL 10 per day.

Does Tru by Hilton Chapecó have a pool?

Tru by Hilton Chapecó does not have a pool.

Does Tru by Hilton Chapecó have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Chapecó to downtown Chapecó?

Tru by Hilton Chapecó is 0.3 mi away from Chapecó.

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 244 reviews
Rating 8 - Good. 43 out of 244 reviews
Rating 6 - Okay. 10 out of 244 reviews
Rating 4 - Poor. 4 out of 244 reviews
Rating 2 - Terrible. 5 out of 244 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

João Marcos

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mario Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, excelente custo-benefício. Atendimento de qualidade, bom café-da-manhã, quartos amplos e confortáveis
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Marita

Disliked: Cleanliness, staff & service
Quarto meio sujo, cama muito mal arrumada Café da manhã ok, só não estava pronto no horário que dizia estar
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei o hotel, tudo muito bom. Só a academia que poderia ter equipamentos e ser um pouco maior.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Wellington Robert Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hospedagem muito boa, limpo e bem organizado. Tem pontos a melhorar: a Tv não é smart sem streamings disponíveis para logar nossas contas. Precisei de informações e não tinha nenhum informativo nem com os ramais para falar com a recepção, não fui informado no momento do check-in. Os atendentes foram cordiais mas pouco conseguiram responder minhas dúvidas.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Sérgio

Disliked: Cleanliness, staff & service, property conditions & facilities
Atendimento horrível, atendentes mal treinadas, nem sabem de comunicar. hóspede chega de viagem cansado, hotel com baixa taxa de ocupação e não se permite o check-in um minuto antes do horário. Falta de empatia, diferente de muitos hotéis em que me hóspede. Café da manhã modesto. Mesas do café com sinais de uso da noite anterior. Pia com vazamento. Tv que só pega os piores canais e sem aplicativos. Não se pode acessar youtube, neflix, nada. Péssimo custo benefício.
Stayed 1 night in Mar 2026
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto muito bom. Equipe atenciosa, localização muito boa
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcelo

Liked: Staff & service, amenities, property conditions & facilities
Estacionamento com preço justo. Hotel novo, instalações imperdíveis. Bom atendimento, boa localização. Café da manhã bem servido, mas poderia ter mais variedade de frutas. Uma pena que só vende água em lata que custa R$8,00, poderia vender garrafas e com preço melhor. Hotel altamente recomendável.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

DANIEL P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente! Parabéns!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente custo benefício!! Hotel muito bom em vários aspectos!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações novas, muito confortáveis. Cama e roupa de cama bons, chuveiro bom. Café da manhã excelente. Pessoal muito educado e prestativo. Cheguei tarde e fiquei sem estacionamento. Tive que deixar o carro na rua. Recomendo bastante.
Stayed 1 night in Mar 2026
Verified

8/10 Good

reynaldo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A entrada da garagem é difícil e perigosa pois está numa Av.de auto trafego. Recepcionistas mau treinadas não fornece as informações basicas.Ex senha do Wi-Fi por escrito,se tem restaurante, academia,piscina, as camas são muito estreitas,o box é minusculo e ainda para piorar tem uma prateleira na parede errada.O hotel é muito silencioso e o café da manha é muito bom
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jucineide

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento coberto no local , talvez carro "baixo" raspe na rampa de acesso. Recepção muito bom o atendimento! Café excelente! Realmente me surpreendeu
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quarto muito bom, talvez um pouco apertado. Era um duplo e eu estava sozinha, então não me afetou. Achei a cuba da pia pequena e o box mal planejado pois vaza água para fora. Acho que poderia ter uma piscina ou jacuzzi para relaxar no final do dia. Achei a recepcionista um pouco mal preparada pois minha amiga que estava em outro quarto quis confirmar no check-in se o quarto era para Não fumante e ela respondeu que não sabia. Sou bastante detalhista mas certamente voltaria a me hospedar no hotel. Achei falta da água cortesia para membros Hilton Honors, não havia e a recepcionista nem sabia do que se tratava. E eu imaginei que fosse praxe em todos hotéis da rede, independente de ser Hilton, Hampton inn, ou no caso Tru by Hilton.
Lobby
Corredor com carpete limpo
Parcial do banheiro
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opção no centro de Chapecó, com instalações novas e extremamente confortáveis, inclusive com isolamento acústico nas janelas. Atendimento cordial de toda a equipe, além de um bom café da manhã! O estacionamento tem poucas vagas e exige atenção nas manobras.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

albano

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente acolhedor, café da manhã muito bom,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel era excelente , tudo novo e muito organizado
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel surpreendeu pela praticidade, simpatia dos funcionários e serviços.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANA PAULA ROSSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem apertada, com uma taxa de 10,00
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ozeias

Liked: Cleanliness, staff & service, property conditions & facilities
Sem vagas disponível ....carro ficou na rua e uns 200mts do hotel, nao tinha vaga tbm prox do hotel, muito ruim, pequeno demais p quantidade de quartos
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O estacionamento tem que ter um pouco de paciencia para manobra pelo fato que não é muito espaçoso, porem seguro e tranquilo , pra mim o estacionamento esta de bom tamanho , lembrando que hotel cobra 10 reais do estacionamento...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Willian

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo hotel, limpo, bonito, moderno e confortável..
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities
Disliked: Staff & service
Localização!!
Stayed 1 night in Jan 2026